酒店回复: Thank you for taking the time to let us know about your experience while staying with us. Your experience of the upkeep of our hotel is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent similar experiences from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
酒店回复: Thank you for taking the time to let us know about your experience while staying with us. Your experience of your most recent stay here is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our Housekeeping leadership team to ensure the necessary guidelines are in place and reviewed to prevent similar experiences from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
酒店回复: Hello Christine,Im very sorry to hear about your recent stay, we had a sprinkler leak that caused some issues on the 3rd floor, I apologize for the disturbance , we should have offered to move you rooms. I will also make sure I talk to my engineering staff to get the sidewalks
酒店回复: Thank you for sharing your experience! We're sorry to hear about the initial inconvenience with the room, but we're glad our staff could quickly assist you with a more suitable option. We hope the rest of your stay was comfortable and enjoyable. If there's anything else we can do to improve your experience, please let us know! Safe travels! 😊
酒店回复: Thank you for taking the time to let us know about your experience while staying with us. We appreciate your feedback and we have shared with our leadership team. We hope to see you again when you travel to the Denver area.
设施:40是都很标准的
卫生:卫生也是挺干净的
环境:环境什么的都
服务:服务什么的都是很标准的
酒店离机场很近,周围也有很多餐厅和加油站。房间干净又安静。
比较简陋,早餐内容少
设施太久了
酒店正在施工,所以我们不能使用电梯。所以尽管我们更喜欢不同的楼层,但我们还是接受了一楼的房间。我们午夜后到达,不得不收拾床上用品,为折叠沙发铺床。我们一行有 4 名成人,所以所有床都用了。
我们的房间里没有肥皂。酒店非常陈旧,但正在建设中。工作人员不是很友好或热情。浴室里没有洗手液,但幸运的是我为我们的旅行带了一些。错过了一班航班,所以不得不住一晚。班车服务很棒!在机场没有等太久,安排第二天的行程很容易。班车司机是所有员工中最友好的。
施工期间应为酒店客人提供折扣。三楼一片混乱,施工噪音一直持续到晚上 7 点
停车场不安全,雪没有像其他酒店一样铲干净。您的酒店很幸运有出色的员工,因为那一晚不值得我们花那么多钱。
这家酒店可能是我们这次旅行住过的 3 家酒店中早餐选择最好的。他们正在进行一些装修,但这并没有真正影响我们的住宿。泳池区看起来不错,而且靠近机场,没有飞机噪音。
我们到达时,房间里有烟味。工作人员很友好,很乐意给我们安排了走廊另一边的另一个房间(我们行李很多,所以这样方便多了!)
费尔菲尔德
工作人员的友好态度和乐于提出建议让我感到惊喜。我们的 Netflix 无法使用,工程师晚上 9 点就赶来解决问题。很喜欢班车,因为经过一天漫长的通勤后不用安排 Uber 真是太好了。