The staff are all friendly anytime of day or night. The rooms are clean and updated. Breakfast selection was great
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酒店回复: It is great going over all of your great comments about my team, breakfast and cleanliness of the hotel. We hope to see you again in the future.
2.0分
其他
We reserved an ADA room , did not receive that, not good with a 95 year old elder, room was cramped and unsafe for a walker!!!!!
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酒店回复: I am sorry for your experience with not getting the room requested. I do see a standard 2 queen reservation was booked. Believe me, if we would have had another room available, we would have made the change. Thank you for staying with us.
5.0分
其他
The staff was nice and made you feel welcome. The room was nice and clean. I would recommend it to stay at this hotel.
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酒店回复: Thank you for your recommendation. I will share your comments about your recent experience with my team. I am pleased you found the hotel to be clean, and that my team made you feel welcome.
5.0分
家庭亲子
Room was very clean. The front desk staff were very friendly. I will definitely stay there again.
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酒店回复: Thank you for your great comments about our hotel and team. I'm happy you had a great experience.
5.0分
情侣出游
We come to Colorado Springs at least twice a year. This is our hotel if choice.
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酒店回复: We appreciate you always choosing to stay with us. We hope to see you again next year.
4.0分
情侣出游
Friendly staff, good breakfast, very clean, and adherence to the no pets except ADA only service animals greatly appreciated, as I am VERY allergic to pets.
酒店回复: Thank you for staying with us. We appreciate your feedback.
3.0分
情侣出游
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Easy place to find close to the airport. Pretty clean and well kept. Room was clean, but very small with just a couple feet from the end of the bed to cabinetry, drawers and TV. Bedding and towels were average. The mattress was pretty worn out in our room from heavy people sitting on the end and edges of the bed where the mattress edges were broken. Didn’t sleep well on it. Replace it and you’ve got a great value and reasonable room for the money.
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酒店回复: Thank you for your feedback, We are definetely taking a look into the rooms mattress.
4.0分
其他
Nice hotel.
The location is not the best, and the bathroom in our room was really small. Other than those two things, the place was great.
酒店回复: Thank you for your feedback, we appreciate you staying with us.
3.0分
情侣出游
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This is an older Holiday Inn Express. It is quite worn and dingy looking. Desk staff were barely welcoming. Breakfast staff were warmer and working hard to keep food out. The area the hotel is in feels industrial, though the noise in the room was tolerable. There are limited "close" decent food options. We are a fan of this brand, but not this particular hotel.
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酒店回复: Thank you for your feedback. I am sorry for any inconvenience you faced during your stay.
非常感谢智选假日酒店和携程。我强烈推荐这家酒店。
The staff are all friendly anytime of day or night. The rooms are clean and updated. Breakfast selection was great
We reserved an ADA room , did not receive that, not good with a 95 year old elder, room was cramped and unsafe for a walker!!!!!
The staff was nice and made you feel welcome. The room was nice and clean. I would recommend it to stay at this hotel.
Room was very clean. The front desk staff were very friendly. I will definitely stay there again.
We come to Colorado Springs at least twice a year. This is our hotel if choice.
Friendly staff, good breakfast, very clean, and adherence to the no pets except ADA only service animals greatly appreciated, as I am VERY allergic to pets.
Easy place to find close to the airport. Pretty clean and well kept. Room was clean, but very small with just a couple feet from the end of the bed to cabinetry, drawers and TV. Bedding and towels were average. The mattress was pretty worn out in our room from heavy people sitting on the end and edges of the bed where the mattress edges were broken. Didn’t sleep well on it. Replace it and you’ve got a great value and reasonable room for the money.
Nice hotel.
The location is not the best, and the bathroom in our room was really small. Other than those two things, the place was great.
This is an older Holiday Inn Express. It is quite worn and dingy looking. Desk staff were barely welcoming. Breakfast staff were warmer and working hard to keep food out. The area the hotel is in feels industrial, though the noise in the room was tolerable. There are limited "close" decent food options. We are a fan of this brand, but not this particular hotel.