ROYAL GRAND IS THE BEST by all the. Way staff is very nice having all kind of facilities and very excellent service I am very Glad to visit ROYAL GRAND NOW I WILL VISIT ONLY ROYAL GRAND IF I COME THIS AREA AGAIN THANKS ROYAL GRAND all staff and management of Royal grand
4.0分
家庭亲子
Service was good staff was so helpful especially staff mr vela who guided us in getting transport. Food, location
2.0分
家庭亲子
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We were in for a rude shock when we entered the hotel. The receptionist informed that they are running full and asked me to call mm t for cancel-ling the stay and get the refund from them. After showing all the booking details they searched again and again and informed that cannot give a room and blamed mmt. She categorically informed that they only encourage people who come directly to them. After much begging and by some sheer luck as someone else cancel-led got the room. Problems did not end with this. We have booked for 3 adults and paid for the same, but they insisted that we have to pay extra for additional bed. Again had to argue a lot to come out of this. Rooms and location are good. It is in a small lane with no parking and have to keep the car on the road. Space is available for one car only on the road. Only one water bottle for 3 people. Ac was making a lot of noise.
1.0分
其他
Bad
Duvets bed sheets not clean
smells bad not been washed properly
I booked for tv room No tv there z
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酒店回复: Thank u for your valuable reply your told problem will rectifying soon
4.0分
其他
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It was good. They provided enough water. And the room was clean and neat. Power backup is great even in the cyclone situation which i encountered. Overall wonderful stay
1.0分
其他
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Rooms were not clean, bedsheets and quilt had blood stains unwashed, no geyser in bathrooms. No towels in bathrooms. I booked this hotel seeing the reviews in mmt, very misleading reviews, the ground reality is very different from what is in front of you.
ROYAL GRAND IS THE BEST by all the. Way staff is very nice having all kind of facilities and very excellent service I am very Glad to visit ROYAL GRAND NOW I WILL VISIT ONLY ROYAL GRAND IF I COME THIS AREA AGAIN THANKS ROYAL GRAND all staff and management of Royal grand
Service was good staff was so helpful especially staff mr vela who guided us in getting transport. Food, location
We were in for a rude shock when we entered the hotel. The receptionist informed that they are running full and asked me to call mm t for cancel-ling the stay and get the refund from them. After showing all the booking details they searched again and again and informed that cannot give a room and blamed mmt. She categorically informed that they only encourage people who come directly to them. After much begging and by some sheer luck as someone else cancel-led got the room. Problems did not end with this. We have booked for 3 adults and paid for the same, but they insisted that we have to pay extra for additional bed. Again had to argue a lot to come out of this. Rooms and location are good. It is in a small lane with no parking and have to keep the car on the road. Space is available for one car only on the road. Only one water bottle for 3 people. Ac was making a lot of noise.
Bad
Duvets bed sheets not clean
smells bad not been washed properly
I booked for tv room No tv there z
It was good. They provided enough water. And the room was clean and neat. Power backup is great even in the cyclone situation which i encountered. Overall wonderful stay
Rooms were not clean, bedsheets and quilt had blood stains unwashed, no geyser in bathrooms. No towels in bathrooms. I booked this hotel seeing the reviews in mmt, very misleading reviews, the ground reality is very different from what is in front of you.