Rooms are only cleaned once every 3 days so on a five day stay cleaning and fresh towels only done once.
Furniture in the suite should have been removed 20 years ago.
Carpet’s worn out.
Room only half cleaned when done.
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酒店回复: Thank you for taking the time to provide such detailed feedback regarding your recent stay. We are truly sorry to hear that your experience fell far short of your expectations and the high standards we strive to uphold. Please accept our sincerest apologies.We are deeply concerned by the specific issues you raised, and we want to assure you that your comments have been immediately escalated to the management team
2.0分
家庭亲子
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Housekeeping didnt give us more towels or facecloths after taking dirty ones called front to get aome but they only had towels no facecloths. :( ..didnt get extra bags for ice bucket or cups for coffee station.
There was kids running up and down hallways both nights banging on doors yelling
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酒店回复: Hi, I apologize for your experience. We are working towards a better customer experience and your feedback towards this goal is very much apricated.
3.0分
情侣出游
Staff were courteous. Room was clean. Torn living room curtain. Nothing wrong g with it overall, it was average.
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酒店回复: Hi, I'm very glad to hear you enjoyed your stay. Your feedback is important to us and we hope to see you next time!
4.0分
其他
Staff was great, the room was clean and nice size for the family, breakfast was very good
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酒店回复: Hi, I'm very glad to hear you enjoyed your stay. Your feedback is important to us and we hope to see you next time!
5.0分
其他
Room was spacious, the outdoor entrance was so helpful with small kids and the pool was great! will definitely book again!
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酒店回复: Hi, I'm very glad to hear you enjoyed your stay. Your feedback is important to us and we hope to see you next time!
房间足够大足够clean
房间超大，自驾途中，入住方便。酒店二层没有电梯，挺麻烦，一点都不方便。
虽然还需要改进，但孩子们觉得太空主题房间很棒。
我以前住过这家汽车旅馆。它很干净，而且离所有地方都很近。泳池和热水浴缸也很棒。一定会再来的。这是我们家毛绒狗狗的第二次公路旅行😋。
这次入住发生酒店无做清洁。约15:00-21:30到。未做清洁。到21:30之后才做清洁。地方很多木材垃圾
This property needs major upgrades.
Rooms are only cleaned once every 3 days so on a five day stay cleaning and fresh towels only done once.
Furniture in the suite should have been removed 20 years ago.
Carpet’s worn out.
Room only half cleaned when done.
Housekeeping didnt give us more towels or facecloths after taking dirty ones called front to get aome but they only had towels no facecloths. :( ..didnt get extra bags for ice bucket or cups for coffee station.
There was kids running up and down hallways both nights banging on doors yelling
Staff were courteous. Room was clean. Torn living room curtain. Nothing wrong g with it overall, it was average.
Staff was great, the room was clean and nice size for the family, breakfast was very good
Room was spacious, the outdoor entrance was so helpful with small kids and the pool was great! will definitely book again!