酒店回复: Thank you for sharing your experience with us. We’re truly sorry to hear that your stay did not meet expectations. Your feedback regarding cleanliness, breakfast service, and check-in experience is being taken seriously, and we will follow up with our team to ensure these issues are addressed. We appreciate you highlighting our convenient location and hope you’ll consider giving us another chance in the future
酒店回复: Thank you for taking the time to share your experience. We sincerely apologize for the issues you encountered during your stay — from the maintenance concerns and room cleaning schedule to the service responsiveness. This is not the standard we aim to provide, and your feedback is being shared with our team to ensure these matters are addressed promptly.Regarding the rate, we understand your concerns. Please know that our pricing is competitive and reflective of the local market, especially during peak periods. That said, we absolutely recognize that the value must match the experience, and we’re sorry to hear that we missed the mark in your case.We’re committed to improving and hope you'll consider giving us another opportunity in the future. If you'd like to speak further about your experience, feel free to reach out to us directly.
酒店回复: Thank you for your feedback. We're pleased to hear you found the rooms clean and appreciated the overall comfort of your stay. We understand your comments regarding the condition of the property, and please know that we are continuously working to maintain and improve our facilities to ensure a positive guest experience.We're also glad you had the opportunity to explore Driggs—it's a great nearby option with more dining and shopping choices. We hope to have the pleasure of welcoming you back in the future.
酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear that your family had such a great stay with us. It's great to know the breakfast, pool, and in-room amenities helped make things easier and more enjoyable for everyone—especially the little ones! We’re glad the space worked well for your family of six, and we truly appreciate your kind words about our team. We’d love to welcome you back anytime!
酒店回复: Thank you for your continued loyalty and the wonderful 10/10 review! We're so happy to hear that you enjoy staying with us during your visits to Jackson Hole. The drive over the pass is indeed beautiful—especially in the summer and fall! We're glad you appreciate our clean, quiet environment, great value, and breakfast offerings. We can’t wait to welcome you back this fall!
酒店回复: Thank you for sharing your experience. We sincerely apologize for the staffing challenges you encountered during your stay. We understand how important it is to have prompt service, especially during breakfast and checkout, and we’re actively working to improve coverage and guest support.We also appreciate you bringing the TV issue to our attention—we’ll be sure to have our team look into that. Your feedback is extremely valuable to us as we work to improve our guest experience.
还行,还行。
房间内空间较小,沙发床太软对腰不好,美式早餐品种过于单调,总体这条件对比价格显然不值。
酒店位置很好,方便去大提顿国家公园,房间很干净,早餐也不错。
设施很好,就是网络连不上
抵达后,前台空无一人。我们并没有受到热情的欢迎。第一天客房服务没有打扫,后来才知道是有人要求的。早餐种类很少,而且所有东西都得主动要求,因为没有补充。垃圾桶都堆满了,等等。酒店地理位置优越,附近还有不错的餐厅,所以酒店确实受益匪浅。
有线电视坏了,水龙头坏了,淋浴水压也很低。我一直问他们能不能修,他们只说(我不知道)食物很差。房间每三天打扫一次。前台很难找到人,我到之前打过电话,也没人接。工作人员忙着打电话。450美元一天,这根本不值,这根本就是汽车旅馆,不是酒店。宁愿去纽约也不愿住在这里。
房间干净,但酒店设施略显老旧
房间很干净,但酒店设施略显老旧。附近没什么好玩的,但开车去德里格斯(10-15分钟路程)有很多餐厅和一家大型杂货店。
每个人都在这里玩得很开心!
早餐很棒,我的孩子们很喜欢游泳池。我们住的房间里有一张带电视的折叠沙发。非常适合小孩子们玩耍,而其他人则睡懒觉!房间大小正好适合我们一家六口。工作人员非常乐于助人,我还会再来的。
这家酒店很棒。我们在杰克逊霍尔游玩期间在这里住过几次,开车“翻过山口”大约25分钟就能到。一路风景很美,但我们冬天不会尝试。我们夏天和秋天会去杰克逊。酒店干净、安静,价格也合理。他们也提供早餐。今年秋天我们还会住在这里。太棒了!
酒店人手不足。早餐时咖啡供应不足。只有一名工作人员负责早餐和前台服务。退房时无人值守。房间里的电视无法正常工作。