I booked a king accessible and the hotel said you guys didn’t not send that info over to them.
1.0分
其他
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The room was dirty. The bed had yellow stains. Disgusting. The floors were awful. The exterior the building look nice is what entice me to book it once again in the building it’s all filthy.
2.0分
商务出差
Terrible smell from beds. its unfortunate since ive stayed here a few times in the past. Lost a customer im sorry
酒店回复: Thank you for the review. We will check into that right away.
1.0分
情侣出游
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Rooms were visibly dirty, when asked for a new blanket because it had a nasty material on it we were given an attitude and told they don’t do that at the desk.
Breakfast hours were incorrect so we missed breakfast
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酒店回复: Thank you for the review. I apologize for the inconvenience. I will speak with the individuals responsible for the room cleanliness. The breakfast hours are from 6am until 9am daily, I was not aware they were posted incorrectly on the ******* Website, until you informed the hotel. It has now been corrected by *******.
4.0分
家庭亲子
The pillows are horrible. The hotel needs to replace all pillows and window shades. Surprising for a Hilton hotel.
1.0分
家庭亲子
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Honestly, the room service was terrible! They cleaned the room but didn’t even bother to leave clean towels in the bathroom. The hand soap and body wash were empty, and they never refilled them. When my husband called to ask for towels, they told us we had to go down to the reception to get them ourselves. So disappointing!
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酒店回复: Thank you for the review. I apologize things did not go as they should have. I will speak with the responsible individuals directly.
4.0分
家庭亲子
Super friendly and knowledgeable front desk on swing shift.
Need new pillows and upgraded bed linen
5.0分
朋友出游
They lowkey played with the breakfast it was lackluster. Also the cleaning of the walls could have been way better
4.0分
其他
Lighting in the room is horrible. flood lights in your face are the only lights switched from the bed.
服务很好，游泳池也很棒
I booked a king accessible and the hotel said you guys didn’t not send that info over to them.
The room was dirty. The bed had yellow stains. Disgusting. The floors were awful. The exterior the building look nice is what entice me to book it once again in the building it’s all filthy.
Terrible smell from beds. its unfortunate since ive stayed here a few times in the past. Lost a customer im sorry
Rooms were visibly dirty, when asked for a new blanket because it had a nasty material on it we were given an attitude and told they don’t do that at the desk.
Breakfast hours were incorrect so we missed breakfast
The pillows are horrible. The hotel needs to replace all pillows and window shades. Surprising for a Hilton hotel.
Honestly, the room service was terrible! They cleaned the room but didn’t even bother to leave clean towels in the bathroom. The hand soap and body wash were empty, and they never refilled them. When my husband called to ask for towels, they told us we had to go down to the reception to get them ourselves. So disappointing!
Super friendly and knowledgeable front desk on swing shift.
Need new pillows and upgraded bed linen
They lowkey played with the breakfast it was lackluster. Also the cleaning of the walls could have been way better
Lighting in the room is horrible. flood lights in your face are the only lights switched from the bed.