Lighting in the room is horrible. flood lights in your face are the only lights switched from the bed.
5.0分
其他
The pillows were awful. They were broken up. They should be put garbage. The telephone should be put on night table..
2.0分
其他
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Worse stay ever at TRU
Loud, kids running through the halls banging on doors & running. While the parents set out at the fire pit drinking. Chalk & trash everywhere. Lady put a bag full of poop outside her door at 7pm. It was still there at 10:30am. Front desk said we try to keep ppl with kids on the lower levels but I didn’t have any kids & got stuck on the rowdiest floor.
1.0分
其他
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Save your money, it is GHETTO!
The lady at the front desk was great, she deserves a raise for what she had to put up with. The hotel was so ghetto with the amount of people there. The pool was so crowded and it was cold, dirty and just a horrible time. There was lint all around the pool floor, the people who were in the pool had stuff everywhere, they were so loud and obnoxious. The kids swam two short times last night. Then once this morning, but after they jumped in we quickly had to take them out for sanitary reasons. The people who were there at night left towels inside the pool, a key card, keys, and what looked like poop at the bottom of the pool. The pool should have never been open. At night there were groups of parents drinking in the lobby while kids were in the pool alone creating chaos. There are no ice buckets in the room, no coffee maker, microwave, etc. People were outside yelling and smoking/drinking. The place is just something we will never return. I would ask for my money back because of that, but i know they will deny and it is not worth the headache!
3.0分
商务出差
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Driveway entrance is not marked from public street. Locating the parking lot, which requires driving between unrelated businesses is ridiculous. Essentially, the drive entrance can only be found by trial and error from a high speed, traffic congested road.
5.0分
情侣出游
Very friendly staff. Room was very clean. Lots of options for eating out nearby. Close to Freedom Hill.
4.0分
其他
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Couples getaway
Nice rooms, great location, tons of amenities unfortunately people using the indoor pool left puddles of water throught out the entery area and by the elevators. Floors were always soaked on the main floor.
3.0分
商务出差
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Disliked the interior furnishings. Kept banging my knee on the bed because the space was so crowded. The chair with the little platter on it was really annoying because the little platter would bang into the tiny table that was set against the wall.
5.0分
情侣出游
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Very clean and simple. Five stars. The only thing I wish is that there was a coffee maker in the room. We love our morning coffee, but don’t want to have to leave the room to get it.
服务很好，游泳池也很棒
Lighting in the room is horrible. flood lights in your face are the only lights switched from the bed.
The pillows were awful. They were broken up. They should be put garbage. The telephone should be put on night table..
Worse stay ever at TRU
Loud, kids running through the halls banging on doors & running. While the parents set out at the fire pit drinking. Chalk & trash everywhere. Lady put a bag full of poop outside her door at 7pm. It was still there at 10:30am. Front desk said we try to keep ppl with kids on the lower levels but I didn’t have any kids & got stuck on the rowdiest floor.
Save your money, it is GHETTO!
The lady at the front desk was great, she deserves a raise for what she had to put up with. The hotel was so ghetto with the amount of people there. The pool was so crowded and it was cold, dirty and just a horrible time. There was lint all around the pool floor, the people who were in the pool had stuff everywhere, they were so loud and obnoxious. The kids swam two short times last night. Then once this morning, but after they jumped in we quickly had to take them out for sanitary reasons. The people who were there at night left towels inside the pool, a key card, keys, and what looked like poop at the bottom of the pool. The pool should have never been open. At night there were groups of parents drinking in the lobby while kids were in the pool alone creating chaos. There are no ice buckets in the room, no coffee maker, microwave, etc. People were outside yelling and smoking/drinking. The place is just something we will never return. I would ask for my money back because of that, but i know they will deny and it is not worth the headache!
Driveway entrance is not marked from public street. Locating the parking lot, which requires driving between unrelated businesses is ridiculous. Essentially, the drive entrance can only be found by trial and error from a high speed, traffic congested road.
Very friendly staff. Room was very clean. Lots of options for eating out nearby. Close to Freedom Hill.
Couples getaway
Nice rooms, great location, tons of amenities unfortunately people using the indoor pool left puddles of water throught out the entery area and by the elevators. Floors were always soaked on the main floor.
Disliked the interior furnishings. Kept banging my knee on the bed because the space was so crowded. The chair with the little platter on it was really annoying because the little platter would bang into the tiny table that was set against the wall.
Very clean and simple. Five stars. The only thing I wish is that there was a coffee maker in the room. We love our morning coffee, but don’t want to have to leave the room to get it.