On the 20th December 2021 we arrived at Woodlands cottages at 14h00. First there is no way to get in but we got inside. When we arrived at the reception there was no one and I had to call. I can't remember the guys name but he came to us at reception just to inform us that our unit is not ready because the lady cleaning there went to the clinic. We asked to use the public toilets... what a dirty experience. Even though its in the bush those toilets were cleaned long time ago and not swepped floor full of leaves and here and there cobwebs. He took us on a walkabout, he then showed is the Restaurant Goat Shed which is closed upon our arrival and only serves pizza steak and calamari. We decided to just check out the unit where we going to stay. To our surprise myself and my husband room did not have curtains and the one window that did have a curtain was actually a sheet... There was also an outside bath but so full of spiders and the fencing around it not very solid.. The unit was extremely hot. No windows could open and those that can is falling apart. When we arrived 2 1/2 hours later we approached the guy about the curtain. He apologized saying he has only been here 7weeks and he is aware that there is allot of issues. He brought a curtain that much too long just to find the raillng is missing. He agreed to refund our full stay of 4 days and we contacted another place to stay as this was unexceptable. Once again cannot understand how this place can be on ***********. This place is not worth 2 stars. We stayed in an amazing place 2 star in Aliwal Noord 3@ Naude. We could not even compare. I will not return to this place
On the 20th December 2021 we arrived at Woodlands cottages at 14h00. First there is no way to get in but we got inside. When we arrived at the reception there was no one and I had to call. I can't remember the guys name but he came to us at reception just to inform us that our unit is not ready because the lady cleaning there went to the clinic. We asked to use the public toilets... what a dirty experience. Even though its in the bush those toilets were cleaned long time ago and not swepped floor full of leaves and here and there cobwebs. He took us on a walkabout, he then showed is the Restaurant Goat Shed which is closed upon our arrival and only serves pizza steak and calamari. We decided to just check out the unit where we going to stay. To our surprise myself and my husband room did not have curtains and the one window that did have a curtain was actually a sheet... There was also an outside bath but so full of spiders and the fencing around it not very solid.. The unit was extremely hot. No windows could open and those that can is falling apart. When we arrived 2 1/2 hours later we approached the guy about the curtain. He apologized saying he has only been here 7weeks and he is aware that there is allot of issues. He brought a curtain that much too long just to find the raillng is missing. He agreed to refund our full stay of 4 days and we contacted another place to stay as this was unexceptable. Once again cannot understand how this place can be on ***********. This place is not worth 2 stars. We stayed in an amazing place 2 star in Aliwal Noord 3@ Naude. We could not even compare. I will not return to this place