Very disappointed. The family that owns the property lives on the first floor and uses the lobby as their living room. Strollers, basinets, family etc are in the entry and living area making both the lobby and entry uninviting. The feeling was that we were staying in a room within their house, vs. a hotel. The specific room we booked (months in advance) was double booked - we were told we needed stay in a different room….then move once the room we had booked was unoccupied. …which we did by ourselves. A friend traveling with us received a note on the day of our check-in. The note explained her booking was being cancelled due to a maintenance issue and was now booked at a different hotel. Several issues with this unexpected change. First, the new hotel was on the other side of the city (20 min walk, and about the same time by car). Second, the owner denied our request to shift our reservation to the same hotel. The unexpected change and denial of our request to move with our friend created complications that simply were not necessary. The rooms were significantly more rustic than expected - very worn, slightly broken and or wobbly furnishings. Bathroom faucets and showers all had issues functioning properly. Finally, breakfast was included as part of the fee. Our first morning we could not find staff to inquire about the breakfast. Turns out plates were premade placed on a table where others were eating with a towels over the plates. Guests are expected to know the towel signifies uneaten vs. another guest’s completed meal. We decided not to bother with breakfast the second day. Positive notes: the family helped daily with the parking of our car, the staff provided extra Nespresso pods for our coffee maker at no extra charge, and the staff was friendly. Bottomline, for the mount of money paid the experience was not as expected.
一次奇妙的发现，一颗坐落在普罗旺斯地区艾克斯中心地带的珍宝，装饰高雅，套房静谧宜人，可俯瞰室内花园。Margherita、Anthony 和 Olena 热情欢迎我们，早餐丰盛，我们感觉“宾至如归”，一定会再来的。
艾克斯市中心一个迷人的地方。我们受到了热情周到的接待，真的非常感动。谢谢❤️
老板和工作人员接待了我们，他们都是非常好的人。 我们觉得他们很投入并且热爱自己的工作。 酒店非常漂亮，有很多品味，一切都经过深思熟虑。 一个非常令人愉快的小花园区。 床上用品质量非常好。 我们抵达后就被升级了。 非常感谢。 我强烈推荐。 市中心一个神奇的地方。
这是一个地理位置优越的地方，一家美丽的私人酒店……但在我们看来，它更像是一家宾馆。 到来给人的印象有点过于“宾至如归”。我们感觉就像是私人住宅的客人，这可能会令人困惑。欢迎虽然很热烈，但看起来既有条理又有点混乱。 玛格丽塔和安东尼是非常亲切的主人……我们可以猜测，这个地方曾经一定是辉煌的。然而，今天看来，这似乎有点太老套了。例如，楼梯间的地毯已经破旧，给人一种磨损的感觉。 您可以租用距酒店 4 分钟路程的停车位，每天 30 欧元。 我们的 1 号套房 Stravaganza 乍一看就令人印象深刻。宽敞又奢华，一进门就让我们发出一声“whaouuu”。浴室很舒服，但确实感觉缺少沐浴用品或迎宾产品。 床是原装的，床上用品非常好：舒适的床垫、优质的羽绒被和枕头。上面的房间有些噪音，但还好。 然而，为了证明奢华体验的合理性，需要回顾几点：在厕所里，水龙头把手坏了，但只是简单地放在上面，给人一种被忽视的印象。 房间角落里的灰尘清晰可见，破裂的油漆需要紧急修补。
超级友好的欢迎，酒店经营者和工作人员可以提供有关这个地方的信息以及关于优秀餐厅的非常好的建议。 床上用品很好，卧室在后面，安静。早餐有新鲜的产品，很棒。 非常好的位置。
我有机会来到普罗旺斯艾克斯市中心这座宏伟的房子里住宿。与可爱的主人一起度过了完美的体验。五星级的服务，宾至如归的感觉。非常感谢这次愉快的住宿
迷人的地方距离市中心仅一步之遥。一扇门打开，您会发现一座精美的建筑，装饰精美且优雅。华丽的内部花园和宽敞的房间，配有宽敞的浴室，并配备了各种舒适设施。早餐干净又丰富。非常乐于助人的工作人员。我一定会回来的
热情的欢迎和周到的服务。抢手的装饰品。绝对平静，迷人的外观，我品尝了女主人亲切提供的优质绿茶。一座有灵魂的非典型私人豪宅 用新鲜食材烹制的丰盛早餐。多么幸福啊。再次感谢我们的孩子们送来这份美妙的礼物！ .我们会回来的。
私人豪宅位置优越，有许多特色花园和阳光明媚的小露台，供您放松 精致的早餐优质产品 非常友好和专业的业主夫妇 我推荐这家私密而特别的酒店
Very disappointed. The family that owns the property lives on the first floor and uses the lobby as their living room. Strollers, basinets, family etc are in the entry and living area making both the lobby and entry uninviting. The feeling was that we were staying in a room within their house, vs. a hotel. The specific room we booked (months in advance) was double booked - we were told we needed stay in a different room….then move once the room we had booked was unoccupied. …which we did by ourselves. A friend traveling with us received a note on the day of our check-in. The note explained her booking was being cancelled due to a maintenance issue and was now booked at a different hotel. Several issues with this unexpected change. First, the new hotel was on the other side of the city (20 min walk, and about the same time by car). Second, the owner denied our request to shift our reservation to the same hotel. The unexpected change and denial of our request to move with our friend created complications that simply were not necessary. The rooms were significantly more rustic than expected - very worn, slightly broken and or wobbly furnishings. Bathroom faucets and showers all had issues functioning properly. Finally, breakfast was included as part of the fee. Our first morning we could not find staff to inquire about the breakfast. Turns out plates were premade placed on a table where others were eating with a towels over the plates. Guests are expected to know the towel signifies uneaten vs. another guest’s completed meal. We decided not to bother with breakfast the second day. Positive notes: the family helped daily with the parking of our car, the staff provided extra Nespresso pods for our coffee maker at no extra charge, and the staff was friendly. Bottomline, for the mount of money paid the experience was not as expected.