酒店回复: Hi, Darrell! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Maria
酒店回复: Hi, Emily! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.
2.0分
其他
原文
翻译提供方：Google
你需要大量的修理和更多的清洁
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酒店回复: Hola Marisela! Lamentamos que tu experiencia con nosotros no haya sido agradable. Trabajaremos en tus comentarios para ofrecerte la mejor experiencia posible la próxima vez. Un saludo, Barbara
5.0分
家庭亲子
原文
翻译提供方：Google
房间超级干净，浴室很棒，推荐，非常好☺️
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酒店回复: Agradecemos tu valoración positiva, Tolo. Estamos orgullosos de ofrecer a nuestros huéspedes una gran experiencia. Saludos, Tim
1.0分
情侣出游
原文
翻译提供方：Google
我从未入住过，当我到达时他们取消了我的预订，我没有咨询就没有预订
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酒店回复: Lamentamos mucho lo ocurrido, Myriam. Estamos trabajando duro para ofrecer una gran experiencia de servicio cada vez que alguien visita nuestro hotel. Esperamos mejorar su experiencia con nosotros. Saludos, Lisa
1.0分
其他
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Vey bad shape dirty needles left in the room my daught was pust in a nast room that hadn't been cleaned ac didnt work bed was held together with duke tspe bath tub stopped up fence and gste around pool is so rotted out its bad
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酒店回复: Dear Candi,Thank you for bringing this matter to our attention. We sincerely apologize for the unacceptable conditions you encountered during your stay. Your feedback has been shared with the team to ensure improvements at OYO Hotel Rockport- Bay View.Sincerely,EvaOYO Hotel Rockport- Bay View
2.0分
其他
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I stayed for 2 nights they never came to clean or make the beds didn’t brought clean towels, there was a stove but no pots and pans like other hotels , building is old nothing like the pictures,the pool has a rusty gate all around I dont recommend this hotel to anyone with babies or toddlers,didn’t had problem checking in or out, plenty of parking,
1.0分
其他
dirty, cigarette smelly, roaches, busted stove, decrepit bathroom, ill appointed furnishings, just tacky
5.0分
其他
Felt safe! Old building but it was comfortable and quiet. Convenient and staff was super nice! No complaints!
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酒店回复: Dear Lee,Thank you for your wonderful 5-star review! We’re so glad to hear that you felt safe, comfortable, and had a quiet stay at OYO Hotel Rockport-Bay View. It’s also great to know our staff made a positive impression. We truly appreciate your feedback and hope to welcome you back for another great experience!Best regards,The OYO Hotel Rockport-Bay View Team
这是我在罗克波特见过最好的员工了。
没有热水。没有 WI-FI（如广告所述），因为我们的房间离办公室太远。瓷砖地板很脏。浴室里没有插座。冰箱把所有东西都冻住了，而且无法调节。小厨房里没有碗碟或餐具。
Oyo
这家酒店太糟糕了，我希望能退款，因为酒店里有蟑螂，空调有定时功能，我醒来时浑身冒汗，浴室里的热水也不好用，我对这家酒店太失望了，太糟糕了，我再也不会回来了
你需要大量的修理和更多的清洁
房间超级干净，浴室很棒，推荐，非常好☺️
我从未入住过，当我到达时他们取消了我的预订，我没有咨询就没有预订
Vey bad shape dirty needles left in the room my daught was pust in a nast room that hadn't been cleaned ac didnt work bed was held together with duke tspe bath tub stopped up fence and gste around pool is so rotted out its bad
I stayed for 2 nights they never came to clean or make the beds didn’t brought clean towels, there was a stove but no pots and pans like other hotels , building is old nothing like the pictures,the pool has a rusty gate all around I dont recommend this hotel to anyone with babies or toddlers,didn’t had problem checking in or out, plenty of parking,
dirty, cigarette smelly, roaches, busted stove, decrepit bathroom, ill appointed furnishings, just tacky
Felt safe! Old building but it was comfortable and quiet. Convenient and staff was super nice! No complaints!