酒店回复: Dear Babadiaodedabaitu,On behalf of the entire hotel team, I want to thank you for sharing about stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Wuttigorn MahakashapornAssistant Front Office Manager

酒店回复: Dear Jasmin Qiao,On behalf of the entire hotel team, I want to thank you for sharing about stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Wuttigorn MahakashapornAssistant Front Office Manager

酒店回复: Dear Aishangpinglundezhenshideren,On behalf of the entire hotel team, I want to thank you for sharing about stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Wuttigorn MahakashapornAssistant Front Office Manager

酒店回复: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Wuttigorn MahakashapornAssistant Front Office Manager

酒店回复: Dear Zhoudong, Thank you for taking the time to let us know about your experience while staying with us. Your experience of the staff services does not meet your expectation and the smell at the lobby in not our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the management leadership team to ensure the necessary guidelines are in place and reviewed to improve for the service and facility from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Wuttigorn Mahakashaporn Assistant Front Office Manager

酒店回复: Dear Suofeiyani,On behalf of the entire hotel team, I want to thank you for sharing about stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Wuttigorn MahakashapornAssistant Front Office Manager

酒店回复: Dear Chen Tan, Thank you for taking the time to let us know about your experience while staying with us. Your experience of the issued with the taxi driver is not your experience that we expect for our guest. And regarding this matter we have already complaint to the taxi company that this taxi didn’t take the express way until reach to the airport which there is already an action has already taken.However, please allow me informed to you that we have never had the information and experience that the charge amount THB 300 could take our guest from the hotel to the airport with the taxi company.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the management leadership team to ensure the necessary guidelines are in place and reviewed to improve for the service from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Wuttigorn Mahakashaporn Assistant Front Office Manager

酒店回复: Dear 5757,On behalf of the entire hotel team, I want to thank you for sharing about stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Wuttigorn MahakashapornAssistant Front Office Manager

酒店回复: Dear peter2007,On behalf of the entire hotel team, I want to thank you for sharing about stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Wuttigorn MahakashapornAssistant Front Office Manager

酒店回复: 尊敬的宾客： 感谢您抽出时间告诉我们您的入住体验。由于我们酒店的客房没有景观，未能达到您的预期，因此我们无法提供任何意见。 然而，请允许我告知您，由于我们酒店设有豪华房和豪华城市景观房两种房型，因此客人可以通过网站在线预订。 提供最高水平的热情服务是我们的首要任务，对于未能达到您的期望，我深表歉意。我已将您的反馈与管理领导团队分享，以确保制定并审查必要的指导方针，从而改进服务和设施，避免将来再次发生此类问题。 希望您在旅行回到该地区时再次选择入住我们酒店。 此致， Wuttigorn Mahakashaporn 前台助理经理