酒店回复: Hello Ernesto,Lamentamos que su experiencia no haya cumplido con sus expectativas en cuanto a limpieza. Su feedback es valioso para nosotros y será compartido con el equipo pertinente. Nuestro objetivo es ofrecer un ambiente cómodo y agradable a todos nuestros huéspedes. Esperamos que pueda considerar visitarnos de nuevo en el futuro para disfrutar de una experiencia mejorada.
5.0分
家庭亲子
原文
翻译提供方：Google
我推荐它，它很干净，服务很棒，而且非常安静和熟悉。
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酒店回复: Thank you so much for taking the time to review our property. We hope to see you again soon.
5.0分
其他
原文
翻译提供方：Google
谢谢
5.0分
其他
原文
翻译提供方：Google
好的
1.0分
情侣出游
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From the first impression we almost went to another hotel.
The door lock was partially broken/falling apart and the key card did not work.
I went to the desk, they just gave me another key card and said if it didnt work, we could get a different room but may have to pay the cost difference!
We finally got into the room. The floor looked like areas were cleaned and stained with bleach. The floor was supposed to be dark brown but had the bleached areas.
The outlet next to the bed had exposed wires. The beddingbwas washed but had clear stains on them. The towels were discolored and had an odor. One of the towels and washcloths, there were what we thought were bugs but after photographing and blowing it up, turned out to be dark short hairs all balled up!
We sleot in our clothes and did not ooen our luggage.
Would NOT recommend this hotel. We stayed at 4 other hotels along our trip (with a similar price per night) and were sorely disappointed.
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酒店回复: Hello Jeannette,Thank you for sharing your feedback regarding your recent stay. We take all guest comments seriously and will ensure that they are communicated to the management team for further review. We strive to provide a positive experience for all our guests, and your insights regarding the issues you faced will assist us in enhancing our services. We appreciate your feedback and hope you found other accommodations more to your satisfaction during your travels.
1.0分
其他
Floors were literally delaminating and hair everywhere i highly do not recommend saying here
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酒店回复: We apologize for not exceeding your expectations. We hope you give us another opportunity in the future.
1.0分
情侣出游
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The hotel was extremely dirty. Hair from previous guest in bathtub. The staff was nice and moved us to another room. The second room was just as dirty. Stains in bathroom floor and bathtub walls. Very run down hotel.
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酒店回复: Hello IVETTE,Thank you for sharing your feedback. We appreciate your comments about our staff’s service, and we take cleanliness very seriously at our hotel. Your experience regarding the condition of the rooms has been noted for review. We continually strive to improve our services and facilities, and your input is invaluable in that process. We hope you will consider staying with us again in the future to see our ongoing improvements.
2.0分
家庭亲子
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Too expensive for the quality of the room, the price was increased due to limited hotel availability due to an event that weekend. Dirty walls, dirty tub, carpet smelled horrible. Drip buckets and pans under the a/c to catch leaks.
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酒店回复: Hello Jimmie,Thank you for sharing your feedback about your recent stay. We appreciate your observations regarding the room’s cleanliness and maintenance. Our goal is to provide an enjoyable experience for all guests, and your input is invaluable in identifying areas for improvement. We value your perspective and encourage you to reach out to management directly to discuss your concerns further. Your experience matters to us, and we appreciate your time.
2.0分
情侣出游
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Dont stay here if you can help ot. We had to move rooms because outlr first room stunk like mildew, had hair and dirt in shiwer and dirt on floor. Very run down, paint chips, horrible
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酒店回复: Hello jodi,Thank you for sharing your feedback. We appreciate your observations and will relay your comments regarding room conditions to the relevant team for their review. We strive for cleanliness and comfort, and your input is invaluable for our ongoing improvement. We hope you find a more suitable accommodation in the future that meets your expectations.
1.0分
其他
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Worst hotel room I've ever seen
This hotel room was so bad my wife refused to sleep there!! Had to leave and find another hotel.. Bed comforter was stained and mold or curtains. Room had a strange smell awful. Very disappointed, thought for $360.00 dollar should've been nice. Total waste of money
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酒店回复: Hello kenneth,Thank you for sharing your feedback regarding your recent stay. We take guest experiences seriously and appreciate your input, as it helps us understand areas needing attention. Your comments about the cleanliness and comfort of your room have been noted for further review with our housekeeping team. We strive to provide a pleasant environment, and it’s regrettable that your expectations were not met during your visit. Your insights will assist us in improving our services moving forward.
房间很脏，厕所里全是尿液，还有一股难闻的气味。
我推荐它，它很干净，服务很棒，而且非常安静和熟悉。
谢谢
好的
From the first impression we almost went to another hotel.
The door lock was partially broken/falling apart and the key card did not work.
I went to the desk, they just gave me another key card and said if it didnt work, we could get a different room but may have to pay the cost difference!
We finally got into the room. The floor looked like areas were cleaned and stained with bleach. The floor was supposed to be dark brown but had the bleached areas.
The outlet next to the bed had exposed wires. The beddingbwas washed but had clear stains on them. The towels were discolored and had an odor. One of the towels and washcloths, there were what we thought were bugs but after photographing and blowing it up, turned out to be dark short hairs all balled up!
We sleot in our clothes and did not ooen our luggage.
Would NOT recommend this hotel. We stayed at 4 other hotels along our trip (with a similar price per night) and were sorely disappointed.
Floors were literally delaminating and hair everywhere i highly do not recommend saying here
The hotel was extremely dirty. Hair from previous guest in bathtub. The staff was nice and moved us to another room. The second room was just as dirty. Stains in bathroom floor and bathtub walls. Very run down hotel.
Too expensive for the quality of the room, the price was increased due to limited hotel availability due to an event that weekend. Dirty walls, dirty tub, carpet smelled horrible. Drip buckets and pans under the a/c to catch leaks.
Dont stay here if you can help ot. We had to move rooms because outlr first room stunk like mildew, had hair and dirt in shiwer and dirt on floor. Very run down, paint chips, horrible
Worst hotel room I've ever seen
This hotel room was so bad my wife refused to sleep there!! Had to leave and find another hotel.. Bed comforter was stained and mold or curtains. Room had a strange smell awful. Very disappointed, thought for $360.00 dollar should've been nice. Total waste of money