酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
3.0分
其他
very mediocre hotel. very little has been done to upgrade any of it. Paid a lot of money because of the football weekend and got very little in return
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
3.0分
家庭亲子
OK hotel for the price. Have stayed here a couple times - rooms and especially bathrooms really need updating and maintenance.
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酒店回复: Dear Guest,Thank you for your feedback. We'll take your suggestion to update the rooms into consideration as part of our ongoing maintenance and renovation plans.gm
1.0分
情侣出游
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Poor and unsuitable conditions in a premier priced room compared to the high price point for an evening stay.
Photos taken and requests made to speak with general management for expedient negotiations to credit and compensate for inconveniences and substandard room conditions
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
2.0分
情侣出游
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The staff was welcoming and helpful. The bathroom was dirty, tub was stained and they only clean the room every three days so we did not receive service while we were there. The in room phone did not work. The tv did not work but staff was able to show us how to get it to work. We stayed on a weekend and people next door were arguing and fighting loudly all night from 10 pm to 6 am. I don’t recommend this hotel.
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酒店回复: Dear GuestWe appreciate your feedback and apologize for any inconvenience you may have experienced. We take cleanliness seriously and will address this with our housekeeping team to ensure our high standards are being met. Your comments will help us improve our services for future guests.GM
2.0分
商务出差
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The room was fairly clean, and the shower was good.
The hotel looked like it hadn't been renovated in 30 years. During our four night stay there was no maid service. I don't mind if the sheets aren't changed each day, but no one even came in to see if we needed new towels, to minimally make the bed, etc.
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酒店回复: Dear GuestWe appreciate your feedback and apologize for any inconvenience you may have experienced. We take cleanliness seriously and will address this with our housekeeping team to ensure our high standards are being met. Your comments will help us improve our services for future guests.GM
5.0分
家庭亲子
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Very nice staff and room was clean. The hotel smelled great and the breakfast was nice with Belgium waffles. The hallways could've used a vacuum, something you notice right away. All in all a great stay.
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酒店回复: Hi Guest, We are happy to hear your positive feedback, and we love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay. GM
4.0分
其他
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Staff was pleasant. Hotel needs updating. Bed was clean and comfortable but carpet was bad. I would not walk barefoot on it. It smelled sour in the room. Bathroom was clean but run down. The room was inexpensive so I guess you get what you pay for. Was fine for one night passing through on a longer trip. Breakfast was good and that area was clean.
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酒店回复: Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. We hope to see you again soon. Sincerely, GM
能住在这家酒店真是太棒了。工作人员非常专业，服务周到。我强烈推荐这家酒店。
管道不好，房间有异味，前台工作人员总是不在。我们不会再住那里了。
跟我预想的不太一样……
预订的时候我以为这是一家传统的酒店，但显然并非如此。我们在酒店住了九天，房间只打扫了一次，因为我们要求连续住三天。我们又提出了另一个要求，但仍然没有得到满足。他们不倒垃圾，不换毛巾，不打扫地板，也不换床单。位置很棒，床很舒服，房间大小也合适。但当你意识到仅仅是在房间里走动就会让脚沾满泥土时，你就很难受了。酒店的早餐很简单，而且在整个住宿期间都是一样的。
very mediocre hotel. very little has been done to upgrade any of it. Paid a lot of money because of the football weekend and got very little in return
OK hotel for the price. Have stayed here a couple times - rooms and especially bathrooms really need updating and maintenance.
Poor and unsuitable conditions in a premier priced room compared to the high price point for an evening stay.
Photos taken and requests made to speak with general management for expedient negotiations to credit and compensate for inconveniences and substandard room conditions
The staff was welcoming and helpful. The bathroom was dirty, tub was stained and they only clean the room every three days so we did not receive service while we were there. The in room phone did not work. The tv did not work but staff was able to show us how to get it to work. We stayed on a weekend and people next door were arguing and fighting loudly all night from 10 pm to 6 am. I don’t recommend this hotel.
The room was fairly clean, and the shower was good.
The hotel looked like it hadn't been renovated in 30 years. During our four night stay there was no maid service. I don't mind if the sheets aren't changed each day, but no one even came in to see if we needed new towels, to minimally make the bed, etc.
Very nice staff and room was clean. The hotel smelled great and the breakfast was nice with Belgium waffles. The hallways could've used a vacuum, something you notice right away. All in all a great stay.
Staff was pleasant. Hotel needs updating. Bed was clean and comfortable but carpet was bad. I would not walk barefoot on it. It smelled sour in the room. Bathroom was clean but run down. The room was inexpensive so I guess you get what you pay for. Was fine for one night passing through on a longer trip. Breakfast was good and that area was clean.