酒店回复: Thank you for your candid review. We apologize that your recent stay did not meet expectations due to some sound issue from above room. Our front desk night agent check and don't find any issue on above room and offer a quite room also so you can sleep in night comfortably is not accepted.. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience
酒店回复: Thank you for taking the time to share your warm thoughts from your recent stay! I We are glad you recommend our hotel and enjoyed our pool. cleanliness and had a great experiences with our staff .Thank you again, and we look forward to seeing you on your next trip to Woodward!
酒店回复: Thank you for taking the time to share your warm thoughts from your recent stay! It's a pleasure knowing that our room accommodations exceeded your expectations, and our staff was able to make that connection with you as well. We constantly strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest. Your positive feedback makes it all worth our efforts. We look forward to welcoming you back again soon
酒店回复: Thank you so much for your review of our hotel We are glad to hear that you enjoyed our clean comfortable room and that you had a great experiences with our staff . Please accept our sincere apology for anything that was not right for you missing some quarters equal to a dollar and small roller perfume as discussed over the phone with you our housekeepers don't find in a room when we clean it. Your feedback is very important to us as we use this to better our services.Thank you again, and we look forward to seeing you on your next trip to Woodward!
酒店回复: Thank you for taking the time to comment on your recent stay. Please accept our sincere apology for anything that was not right for you Your feedback is very important to us as we use this to better our services and added a profile note to assign room away from highway. We look forward to welcoming you back again soon.
5.0分
其他
原文
翻译提供方:Google
伍德沃德最好的酒店。
酒店/房间干净整洁,床很舒服,员工超级友好。周末住在特大床套房。
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酒店回复: Thank you for taking the time to share your warm thoughts from your recent stay! It's a pleasure knowing that our room accommodations exceeded your expectations, and our staff was able to make that connection with you as wellThank you again, and we look forward to seeing you on your next trip to Woodward!
3.0分
情侣出游
原文
翻译提供方:Google
我们很期待热水浴缸,但里面太拥挤了,人们在里面坐了好几个小时。
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酒店回复: Thank you so much for your review of our hotel. We apologize that your recent stay did not meet expectations due to over crowded hot tub on graduation weekend. We appreciate your comments and will share these with our team so that we can continue to improve our service. We look forward to welcoming you back so that we can provide a better experience.
5.0分
其他
原文
翻译提供方:Google
一如既往的美好。我们参加了我母亲的葬礼。谢谢你们在我们最需要的时候让我们能够承受。
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酒店回复: Thank you for taking the time to tell us about your stay. I am glad that our property has what you needed I am very sorry to hear of your loss. My sincere condolences to you and your family.
酒店回复: Thank you for your candid review.. We apologize that your recent stay did not meet expectations. As we keep set of sheets and pillow in zip lock bag in closet and not on hide-a-bed so don't understand what wrong happen.Please accept our sincere apology for anything that was not right for you.
还行吧。我们只住了一晚,隔壁有个醉汉整晚都在打电话吵架,吵得我们睡不着觉。
在我告诉工作人员 Erica 和物业经理走廊里有烟味,而且非常难闻,导致我生病后,他们都说我是骗子。我对烟味的容忍度很低,然后我楼上的客人像疯了一样跑来跑去,我在午夜时分打电话给前台投诉,但 Erica 根本没能帮我解决问题。我再次说我撒谎了,因为她说她只是在那里,他们没有吵闹,然而就在她说话的时候,客人继续从床上跳下来或做他们正在做的事情。至少可以说,我们再也不会回到你们的酒店了。我的丈夫是油田高管,他们经常使用这家酒店,我们告诉他们我们将取消以后在他公司的任何住宿,他们回答说他们根本不在乎。
还会再住!
我在这里住了一晚。前台的女士非常友好,随时待命。泳池是恒温的,热水浴缸也很棒,不过一切都很顺滑!我住在一楼,很安静,唯一能听到的噪音就是汽车经过和楼上几步的脚步声。我的房间干净又现代。一定会再住的!
我最近在洲际酒店集团旗下伍德沃德智选假日套房酒店的入住体验简直太棒了。从抵达的那一刻起,酒店无可挑剔的清洁度就给我留下了深刻的印象。房间一尘不染,维护良好,让我的入住体验非常舒适愉快。
但真正让我难忘的是友好周到的员工。他们总是面带微笑,乐于助人,确保我得到一切所需。
大部分时间都很安静,也很干净。前台工作人员非常友好,乐于助人。☺️我没有给客房清洁人员小费,因为我的香水和一些零钱不见了。😒
酒店很棒,就是东边太吵了。
一切都很好,就是我住的房间有点吵。我的房间在东边,从停车标志就能听到卡车停下和启动的声音。我知道酒店也无能为力,但这确实影响了晚上的睡眠。
伍德沃德最好的酒店。
酒店/房间干净整洁,床很舒服,员工超级友好。周末住在特大床套房。
我们很期待热水浴缸,但里面太拥挤了,人们在里面坐了好几个小时。
一如既往的美好。我们参加了我母亲的葬礼。谢谢你们在我们最需要的时候让我们能够承受。
早餐还不错。工作人员也很热情周到。我不喜欢的是,第一次入住时,折叠床上铺着脏兮兮、沾满血迹的床单。第二次入住时,折叠床上也还是脏兮兮的床单。我们之所以住在那里,是因为镇上没有其他选择。现在我知道为什么了。太恶心了。