What a great location, close to everything. Hotel was clean and staff was excellent. Friendly and so helpful, especially Casey. Our family and extended family will stay there again.
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酒店回复: Thank you so much for your kind words! We’re thrilled you enjoyed your stay with us at the Hampton Inn & Suites Knoxville-Farragut. We look forward to welcoming you back soon!
3.0分
商务出差
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This was a new one for me - I stay in Hampton Inns 60 nights or more a year... but the owners here to save a few bucks have installed motion detectors in the rooms. They dont sense motion - they shut off the AC or Heat. This is silly because well there is no motion when we sleep - so over the course of the night the room heats up by 4 or 5 degrees- which causes you to wake up - so I never once got a full nights sleep. Also coming back to the room after being out for meetings - the room would be hot and would take hours to cool down. Very frustrating system - and the sad part it detracts from a LOVELY front desk staff. The rest of the stay was fine but if you cant get comfortable in your room with the temperature - well not much else matters. Very helpful staff - including engineering but there was nothing to "fix" as this is the system. So if you staying here dead of winter - its not an issue and you will enjoy the location and the staff. But in summer, when the temps are up - this is annoying and frustrating and takes away from a good nights sleep.
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酒店回复: Thank you for sharing your experience and for being such a loyal Hampton guest. We sincerely apologize for the discomfort you encountered with our energy management system during your stay. We understand how important a good night’s rest is, and it’s disappointing to hear that the motion sensors negatively impacted your comfort. We appreciate you bringing this to our attention — your comments have been shared with our ownership and engineering teams as we evaluate system adjustments to better balance energy efficiency with guest comfort. We’re pleased to know our front desk and maintenance teams provided friendly and attentive service, and we hope you’ll consider giving us another opportunity to provide a more restful experience in the future.
5.0分
情侣出游
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This location has the quality that you would expect from a Hampton Inn. Friendly staff, very clean, updated and a convenient location off of I 75. Was very quiet and being pet friendly a plus. Variety of nearby restaurants. Would definitely return if traveling through again
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酒店回复: Thank you so much for your kind words! We’re thrilled you enjoyed your stay with us at the Hampton Inn & Suites Knoxville-Farragut. We look forward to welcoming you back soon!
3.0分
其他
All was good, although we were frustrated that no sheets had been provided for the pull out sofa, and no pillows were available.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear most aspects of your stay were enjoyable, but we sincerely apologize that the sofa bed was not fully prepared with sheets and pillows upon arrival. That’s certainly not the experience we want our guests to have.We’ve reviewed your comments with our housekeeping team to ensure this doesn’t happen again. We appreciate your understanding and hope to have the opportunity to provide a seamless stay on your next visit.
5.0分
其他
Liked the hot breakfast. The previous customer's socks were curled up in the corner.
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酒店回复: Thank you so much for your kind words! We’re thrilled you enjoyed your stay with us at the Hampton Inn & Suites Knoxville Farragut.
5.0分
家庭亲子
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The hall carpet cleaner than rooms, pink mold in shower faucet, dirty corners of floors. Bathtub slippery, no mat.
Check in was great. Person at desk was helpful and very cheery.
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酒店回复: Thank you so much for your kind words! We’re thrilled you enjoyed your stay with us at the Hampton Inn & Suites Knoxville-Farragut. We look forward to welcoming you back soon!
5.0分
其他
Nice staff, nice room, nice breakfast - just a nice place to stay.
5.0分
其他
The Best
It was amazing. Size of the room, very clean, accommodating front desk,
We will stay again!
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酒店回复: Thank you so much for your kind words! We’re thrilled you enjoyed your stay with us at the Hampton Inn & Suites Knoxville-Farragut. We look forward to welcoming you back soon!
5.0分
其他
The room itself felt dated but the lobby area looks newly remodeled and very nice. Comfortable beds. Perfect for a quick stop or business travel.
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酒店回复: Thank you so much for your kind words! We’re thrilled you enjoyed your stay with us at the Hampton Inn & Suites Knoxville-Farragut. We look forward to welcoming you back soon!
5.0分
朋友出游
All the Staff were courteous and helpful! They all had good memories in regard to whether or not I was going to be walking to the Shops another day!
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酒店回复: Thank you so much for your kind words! We’re thrilled you enjoyed your stay with us at the Hampton Inn & Suites Knoxville-Farragut. We look forward to welcoming you back soon!
What a great location, close to everything. Hotel was clean and staff was excellent. Friendly and so helpful, especially Casey. Our family and extended family will stay there again.
This was a new one for me - I stay in Hampton Inns 60 nights or more a year... but the owners here to save a few bucks have installed motion detectors in the rooms. They dont sense motion - they shut off the AC or Heat. This is silly because well there is no motion when we sleep - so over the course of the night the room heats up by 4 or 5 degrees- which causes you to wake up - so I never once got a full nights sleep. Also coming back to the room after being out for meetings - the room would be hot and would take hours to cool down. Very frustrating system - and the sad part it detracts from a LOVELY front desk staff. The rest of the stay was fine but if you cant get comfortable in your room with the temperature - well not much else matters. Very helpful staff - including engineering but there was nothing to "fix" as this is the system. So if you staying here dead of winter - its not an issue and you will enjoy the location and the staff. But in summer, when the temps are up - this is annoying and frustrating and takes away from a good nights sleep.
This location has the quality that you would expect from a Hampton Inn. Friendly staff, very clean, updated and a convenient location off of I 75. Was very quiet and being pet friendly a plus. Variety of nearby restaurants. Would definitely return if traveling through again
All was good, although we were frustrated that no sheets had been provided for the pull out sofa, and no pillows were available.
Liked the hot breakfast. The previous customer's socks were curled up in the corner.
The hall carpet cleaner than rooms, pink mold in shower faucet, dirty corners of floors. Bathtub slippery, no mat.
Check in was great. Person at desk was helpful and very cheery.
Nice staff, nice room, nice breakfast - just a nice place to stay.
The Best
It was amazing. Size of the room, very clean, accommodating front desk,
We will stay again!
The room itself felt dated but the lobby area looks newly remodeled and very nice. Comfortable beds. Perfect for a quick stop or business travel.
All the Staff were courteous and helpful! They all had good memories in regard to whether or not I was going to be walking to the Shops another day!