Bathroom door would not close tightly or lock. Report to front desk on Saturday. Not fixed on Sunday.
1.0分
情侣出游
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When we checked in - we were told the hotel was undergoing renovations on the 4th floor. I noticed we were given a 3rd floor room and asked if we needed to wait for a lower floor room to open. I was told they were just hanging wallpaper and we would not hear them. All we heard from 2pm to 6:30pm was loud hammering, banging and something that literally made the walls shake in our room. I called the front desk at 4:40pm to ask what was happening - they said they were sorry and would tell them to stop. Nothing stopped - at 6:30pm O went to the front desk. I was told they were installing carpet above me. A far cry from hanging wallpaper. The front desk person they would have them stop - I reminded him that he said that 2 hours ago. I asked if we could get a credit for our room - we paid $180.00 + to be disturbed to the point the bed was vibrating. I was told no because I have an ******* room. The entire hotel was filled with signs that stated the fire/smoke alarms did not work, the ice machines did not work. It was a mess - definitely not worth the money - stay somewhere else.
4.0分
其他
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The property was nice and breakfast was good. price was fair as well. Only issue is some of the furniture in hotel is outdated. Other than that it is a nice hotel. I will definitely stay there again
3.0分
家庭亲子
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Convenient location, clean, and good breakfast.
Renovations still happening with hotel and the gas station in front of it, creates some extra, noise, mess, and inconveniences not being able to use some parts of the hotel. Hoping they will be updating more of the rooms.
5.0分
其他
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Hampton in Tomball Nw
Great hotel. Friendly staff, clean rooms, and great breakfast. They are doing an upgrade of the hotel. Didnt hear anything and looked good.
5.0分
其他
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There are major renovations underway that restrict access to some areas. But the staff is managing the balance between construction and operations very well. Some minor inconveniences were encountered but nothing more.
4.0分
家庭亲子
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Property was ok. Construction inside where we ate was terrible. Concrete dust could be smelled everywhere and this is not good for the dining experience. One lamp beside the bed in our room was broken, we could not adjust the shower spray, sink drains slowly. Did not get our room cleaned on the 3rd day even though we left it available.
5.0分
其他
I booked my sons in for a wedding they were attending and they said it was perfect for what they needed.
4.0分
其他
The hotel was under renovation so its a bit inconvenience but understandable.
优越的地理位置和关注度
每个人都非常友好,早餐美味,服务优质,而且离很多地方都很近(Target、Ross、沃尔玛、Marshall's 等!)
Bathroom door would not close tightly or lock. Report to front desk on Saturday. Not fixed on Sunday.
When we checked in - we were told the hotel was undergoing renovations on the 4th floor. I noticed we were given a 3rd floor room and asked if we needed to wait for a lower floor room to open. I was told they were just hanging wallpaper and we would not hear them. All we heard from 2pm to 6:30pm was loud hammering, banging and something that literally made the walls shake in our room. I called the front desk at 4:40pm to ask what was happening - they said they were sorry and would tell them to stop. Nothing stopped - at 6:30pm O went to the front desk. I was told they were installing carpet above me. A far cry from hanging wallpaper. The front desk person they would have them stop - I reminded him that he said that 2 hours ago. I asked if we could get a credit for our room - we paid $180.00 + to be disturbed to the point the bed was vibrating. I was told no because I have an ******* room. The entire hotel was filled with signs that stated the fire/smoke alarms did not work, the ice machines did not work. It was a mess - definitely not worth the money - stay somewhere else.
The property was nice and breakfast was good. price was fair as well. Only issue is some of the furniture in hotel is outdated. Other than that it is a nice hotel. I will definitely stay there again
Convenient location, clean, and good breakfast.
Renovations still happening with hotel and the gas station in front of it, creates some extra, noise, mess, and inconveniences not being able to use some parts of the hotel. Hoping they will be updating more of the rooms.
Hampton in Tomball Nw
Great hotel. Friendly staff, clean rooms, and great breakfast. They are doing an upgrade of the hotel. Didnt hear anything and looked good.
There are major renovations underway that restrict access to some areas. But the staff is managing the balance between construction and operations very well. Some minor inconveniences were encountered but nothing more.
Property was ok. Construction inside where we ate was terrible. Concrete dust could be smelled everywhere and this is not good for the dining experience. One lamp beside the bed in our room was broken, we could not adjust the shower spray, sink drains slowly. Did not get our room cleaned on the 3rd day even though we left it available.
I booked my sons in for a wedding they were attending and they said it was perfect for what they needed.
The hotel was under renovation so its a bit inconvenience but understandable.