我想投诉5月31日晚间的前台 态度相当恶劣 对亚洲人有歧视 预定了9间双床房 在check-in时强行分配了8个大床房 前台一句话"没有双床房了" 请问前台我预定的是什么？即便他们不是couple 同性被迫睡在一张床上 而且没有额外的duvet/comforter 只有cover! 你猜怎么着 客人不得不 cover on top of another cover 直到不冷
This is the worst hotel I have ever seen. No credit, no contract spirit. Don't book it.
I want to complain to the front desk on the evening of May 31. The attitude is quite bad. There is discrimination against Asians. I booked 9 twin rooms. When checking in, I was forced to allocate 8 double rooms. The front desk said "there are no twin rooms". What did I book? Even if they are not a couple, the same sex is forced to sleep in one bed. There is no extra duvet/comforter, only cover! Guess what, the guest has to cover on top of another cover until it is not cold.
Most of the rooms are allocated on the second floor. There is no porter service. They will never help you carry your luggage. For a tour group of 50-80 years old, this is quite bad.
******, no contract spirit, no credit, bad attitude, poor service, these are the keywords of this hotel.
Very good, clean, staff friendly. Had abit of disappointment aroubd the food but that was a minor, it was sorted quickly. Would stay again.
4.0分
商务出差
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Typical Holiday Inn
Quick welcoming check in. Plenty of on site parking. Comfy room. Everything worked ok. Gave my feedback to the reception manager when I checked out this morning.
1.0分
家庭亲子
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Booked this near motorway hotel to break up an overnight trip. Room fully paid in advance. Arrived at 1am to be told it was overbooked, and we and our family of 4 would need to find somewhere else. Receptionist was apologetic and helpful, but it took 30 mins to locate another room a further 50 minutes drive away. We then had to pay again for this and will now have to negotiate a refund of our prepaid room. No attempt was made to contact us beforehand to warn us there was an issue.
又一次满意的入住体验，这家酒店一如既往地友好可靠，每次来住都很开心。
这是我见过最糟糕的酒店 不讲信用 没有契约精神 千万别预定
我想投诉5月31日晚间的前台 态度相当恶劣 对亚洲人有歧视 预定了9间双床房 在check-in时强行分配了8个大床房 前台一句话"没有双床房了" 请问前台我预定的是什么？即便他们不是couple 同性被迫睡在一张床上 而且没有额外的duvet/comforter 只有cover! 你猜怎么着 客人不得不 cover on top of another cover 直到不冷
大部分房间分配在2楼 没有搬运服务 绝不帮助你搬运行李 对于一个50-80岁的旅行团来说 这是相当糟糕的
****** 没有契约精神 不讲信用 态度恶劣 服务差劲 这是这家酒店的关键词
This is the worst hotel I have ever seen. No credit, no contract spirit. Don't book it.
I want to complain to the front desk on the evening of May 31. The attitude is quite bad. There is discrimination against Asians. I booked 9 twin rooms. When checking in, I was forced to allocate 8 double rooms. The front desk said "there are no twin rooms". What did I book? Even if they are not a couple, the same sex is forced to sleep in one bed. There is no extra duvet/comforter, only cover! Guess what, the guest has to cover on top of another cover until it is not cold.
Most of the rooms are allocated on the second floor. There is no porter service. They will never help you carry your luggage. For a tour group of 50-80 years old, this is quite bad.
******, no contract spirit, no credit, bad attitude, poor service, these are the keywords of this hotel.
这家酒店距离M1高速公路只有几分钟路程，地理位置比较独立。它不在服务区内，现场没有加油站或其他服务设施，只有这家酒店。我的房间采光非常差，对于一个被描述为“无障碍”的房间来说，这似乎不够好。房间和浴室都还行。然而，隔壁房间的客人在凌晨1点大声说话，这让我很不爽，因为我第二天需要早起。这可能不是酒店的错，但噪音是通过两间房之间一扇锁着的、但隔音效果不好的连通门传过来的，所以每个字都听得一清二楚。
员工很友好，位置很好，有免费停车，房间也不错。
还可以
这是一家假日酒店，服务水平也应该和假日酒店一样。十几岁的工作人员对任何事情都漠不关心，门厅里的每件家具上都有污渍，早餐无人监督，食物很快就用完了。房间还可以，有床和淋浴。
很满意
Very good, clean, staff friendly. Had abit of disappointment aroubd the food but that was a minor, it was sorted quickly. Would stay again.
Typical Holiday Inn
Quick welcoming check in. Plenty of on site parking. Comfy room. Everything worked ok. Gave my feedback to the reception manager when I checked out this morning.
Booked this near motorway hotel to break up an overnight trip. Room fully paid in advance. Arrived at 1am to be told it was overbooked, and we and our family of 4 would need to find somewhere else. Receptionist was apologetic and helpful, but it took 30 mins to locate another room a further 50 minutes drive away. We then had to pay again for this and will now have to negotiate a refund of our prepaid room. No attempt was made to contact us beforehand to warn us there was an issue.