Staff extremely helpful, friendly and polite. The fitness area is a little tight and there should be sanitizing wipes for people to use to wipe down equipment when done. Kind of icky that there isn’t. The wine at the bar had been open a while so should be disposed of to provide quality beverages. But again, service and staff were fantastic so that is minor. Food was good. Overall a great stay. Thank you for the bottles of water!
5.0分
其他
Room was spotless!
Breakfast was excellent!!
This was the cleanest hotel I have ever experienced in all my years of travel!!!
1.0分
朋友出游
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We somehow booked yesterday but are staying today. I asked for reservation to be moved because I had no idea the dates were wrong. Desk clerk agreed to refund if ******* agreed, ******* agreed & hotel manager refused to credit, so I had to pay for two nights. She was non-apologetic & totally unaccommodating & said there were no regional or other avenues to challenge her decision except IHG. I am contacting regional manager for holiday inn express. Although have stayed at many holiday in. Express properties, We are a recent rewards member. There is too much competition that really appreciates us as guests to support one that is so calloused to guests’ needs. My mistake for not double checking date, but would have never booked for tonight (@$45-+) had I known management was so bad. I told her I would just cancel IHG rewards & use a different property & she was totally ok with that & expressed as much!
4.0分
其他
Everything was clean. Had a small issue with the TV, but syaff was very helpful.
40 号州际公路沿线的优质标准停靠站
干净、明亮、舒适！
回田纳西州的途中在这里住了一晚；
办理入住的那位年轻男士非常热情周到；房间宽敞干净；装饰明亮雅致；浴室不错，床也很舒服；早餐和咖啡都不错；早上前台工作人员有点不耐烦；电梯有点慢，但总的来说，酒店设施很棒，住得很舒服！
这次旅行我飞了六千多英里。住过很多酒店，不得不说，这家是我住过的最棒的。装修得很漂亮，我和女朋友感觉自己像皇室成员一样。住这里绝对不会后悔。
床单破旧不堪，上面还有一块难看的棕色污渍。很明显，被子已经好几个月没洗了。浴室里有头发，马桶上有尿渍。我们的房间离电梯很近，所以几乎没睡好。
煎饼机坏了。肉桂卷也卖完了，而这正是我选择这家住宿的主要原因。员工服务很棒。设施非常干净。
州际公路旁不错的酒店。我们需要短暂停留，这里很合适。
Clean room and all areas of the hotel visited.
Staff extremely helpful, friendly and polite. The fitness area is a little tight and there should be sanitizing wipes for people to use to wipe down equipment when done. Kind of icky that there isn’t. The wine at the bar had been open a while so should be disposed of to provide quality beverages. But again, service and staff were fantastic so that is minor. Food was good. Overall a great stay. Thank you for the bottles of water!
Room was spotless!
Breakfast was excellent!!
This was the cleanest hotel I have ever experienced in all my years of travel!!!
We somehow booked yesterday but are staying today. I asked for reservation to be moved because I had no idea the dates were wrong. Desk clerk agreed to refund if ******* agreed, ******* agreed & hotel manager refused to credit, so I had to pay for two nights. She was non-apologetic & totally unaccommodating & said there were no regional or other avenues to challenge her decision except IHG. I am contacting regional manager for holiday inn express. Although have stayed at many holiday in. Express properties, We are a recent rewards member. There is too much competition that really appreciates us as guests to support one that is so calloused to guests’ needs. My mistake for not double checking date, but would have never booked for tonight (@$45-+) had I known management was so bad. I told her I would just cancel IHG rewards & use a different property & she was totally ok with that & expressed as much!
Everything was clean. Had a small issue with the TV, but syaff was very helpful.