酒店回复: Dear 斯利普特大床房, First of all thank you very much for having stayed with us. Sincere apologies if our service level was not up to your expectations but rest assured that we will review them in order to provide you with a better experience during your next visit. Kindest regards from Frankfurt on behalf of the entire team, Detlef Winter General Manager Mövenpick Hotel Frankfurt City
酒店回复: Dear Guest,Thank you for taking the time to give us your feedback. We are sorry to hear that your stay at our hotel did not meet your expectations. We have taken note of your comments regarding the lighting, furnishings, and heating issues and will discuss them with our team immediately to make improvements.We also regret the inconvenience with room service and apologize that your requests were not adequately addressed. It is our goal to provide our guests with the best possible stay, and we are sorry that we were unable to achieve this in your case.Thank you again for your feedback, and we hope that you might give us a second chance to show you that we can do better.Best regards,Your Mövenpick Hotel
酒店回复: Dear Guest,Thank you for your feedback and for taking the time to leave a review. We are pleased that you were with us during your trade fair visit and that you appreciated the proximity to the exhibition center. We're sorry to hear that you found the average price to be high. We will review your feedback internally to ensure our prices are fair and competitive. We're also happy to hear that you've found a good pasta maker nearby. We hope that you still had a pleasant stay with us and we look forward to welcoming you again in the future. Thank you very much and best regards, Mövenpick Hotel Frankfurt City
酒店回复: Dear Guest, Thank you very much for your wonderful review.We are happy to know that our services exceed your expectation and you enjoyed your stay with us.We hope that you will visit us again whenever you visit Frankfurt.We look forward to welcome you again in the near future.Kind regards ,Mövenpick Hotel Frankfurt City
5.0分
经典特大床房
商务出差
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酒店回复: Dear Guest,Thank you for staying with us and for sharing your experience here for others to read. We were all happy to hear you had a nice stay. We hope to see you again soon.Kind regards,Mövenpick Hotel Frankfurt City
早餐很好吃，酒店暖气不太稳定，房间大小还是可以的，离展会是非常近，对面有商场，很方便，前台服务员很少
按我的水平来说这酒店挺差的室内灯光昏暗不够亮堂，设备老旧暖气一直不够暖和还时不时断电冻**的节奏，服务也是我挂了免打扰门牌每一出门不知谁把我的拿走了然后我要求不要来打扫也给我打扫乱动的很烦人这服务简直了体验感很一般德国的酒店如此以后能不出去也不想去，韩国人特别多吃饭围着你讲话也很大声闹哄哄的下午三点才能办理入住否则需要无止境的等待
优点：酒店位置靠近展会中心，从火车站过来也很方便，早餐不错。
缺点：淋浴头生锈了，洗浴液罐子里没加满，毛巾又便宜又薄。
酒店不错，早餐很好，离展馆很近。
展会过来住几天，平均价格是平时的一倍多，离法兰克福会展中心很近，走路五分钟就能到入口，附近有一家面馆noodle maker很好
酒店就在一个大型购物中心对面，离中央车站也很近，步行即可到达，而且周边区域很安全。所有员工都很友善，乐于助人。早餐是一大亮点，有多种选择，能满足各种口味。不过，有些地方能看出有些陈旧，需要翻新，比如浴室。
这次旅行太棒了。早餐非常美味，酒店位置也很优越。
我当时正在参加一个国际展会，这家酒店非常完美。虽然因为人多遇到了一些小麻烦，比如厨房和酒吧上菜/上酒有点慢，但所有员工都非常友善。酒店的清洁度以及离展会近是它的优点。可能唯一需要改进的是早上退房时需要更多人手。大家都要赶着去展会，早上排队退房的人很多。
干净，早餐OK，交通方便
我们都住在这里并在这里有商务活动