酒店回复: Bonjour,Merci beaucoup pour votre retour ! Nous sommes ravis que votre séjour vous ait plu. Au plaisir de vous accueillir de nouveau.NajouaAssistante de direction
酒店回复: Dear guest,Thank you for taking the time to tell us about your experience at the Mercure Lyon Est Chaponnay hotel. I’m sorry to hear you had a frustrating experience. As mentionned on our website, the hotel is situated in an industrial area. Therefore we used to have business customers who like to have a direct access to the different companies around. For the next time, don't hesitate to call the hotel, we are available 24/h if you have any question.The hotel is located next to the highway, which is appreciated by people who want to take a break before hitting the road. For this reason, we regularly change the window seals which help cut out outside noise. It may be that the one in your room was defective, if this is the case we would like to apologize for the inconvenience. If it is possible, could you tell us what was your room number? We would like to inform our maintenance who is able to do the necessary.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Elia Wonga-VillardGeneral manager assistant
不错不错非常性价比高
这家酒店总体来说比较标准，让人感觉很安全。员工很友善，乐于助人，而且有24小时的餐饮服务。如果作为游客，酒店地理位置不算太好，但如果只是路过中转，那倒是非常方便。酒店还有一个很不错的露台，以及室内的餐厅和酒吧。唯一的问题是，酒店应该检查一下他们的淋浴设施。洗澡的时候水下得很慢，导致浴室水漫金山。除此之外，我还是会再次入住的。
位置稍微有点偏，不在市中心。但如果开车的话就没问题，酒店提供免费停车位。
房间很小，早餐较差
没想到是在高速路旁边，太吵了，一夜没睡好，并且已经是里昂的郊区了，如果打算在里昂玩的，不建议选择这里
酒店的感觉很好，性价比特别高。推荐
非常棒的酒店。
地理位置十分便利。
房间干净整洁，服务热情周到。
特别感谢早餐团队，他们高效、笑容满面、待人友善。
他们不愿接受您住宿安排的突然变更，即使您提前通知，他们也不会提供退款。
我觉得你基本上会开车去酒店。进入酒店后，需要在门口用对讲机确认身份，所以感觉很安全。前台工作人员都很友好，乐于助人，总是面带微笑。房间虽然不是很宽敞，但设施齐全。早餐很法式，内容丰富，质量也很好。
交通便利，私人停车场漂亮，房间宽敞隔音效果好，员工热情周到。“La Brasserie”餐厅值得您绕道而行，这里物美价廉，还有自制菜肴。总之，如果您需要稍作停留，这里绝对可以满足您的需求。