酒店回复: Dear Esteemed Guest,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Cincinnati North - Mason. We are delighted to hear that our desk attendant enhanced your stay with her friendliness, efficiency, and sense of humor. It’s fantastic to know she assisted you with photos each day. We’re also pleased that you found our hotel clean, quiet, and safe.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely, AnnRed Roof Management RediResponse Specialist
酒店回复: Dear Lauren,Thank you for taking the time to share your experience at Red Roof Inn & Suites Cincinnati North - Mason. We are delighted to hear that you found our hotel well-maintained, clean, and comfortable, especially considering the value you received. Knowing you were happy with our location and would book again is wonderful feedback. It's truly rewarding to know that we met your expectations!Knowing that you will stay with us again is the best compliment we can receive. Thank you for staying at Red Roof. We fondly remember your recent stay with us and would be honoured to welcome you back.Sincerely,ViktorRed Roof Management RediResponse Specialist
酒店回复: Dear Shane,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES CINCINNATI NORTH - MASON. It was great to read that you were pleased with the service provided by our staff, the cleanliness of you room and the spacious room. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,JonathanRed Roof ManagementRediResponse Specialist
我们第一个房间的门闩有问题。第二个房间有蚂蚁。
他们免费提供了一个带热水浴缸的房间,但房间角落里有污垢。
经理直到*******打电话给他才退款,然后他只退了三晚中的两晚。
所以网上的照片和评论都是骗人的。说真的。入住很容易,前台人员也很好,但我再也不会住在这里了。地板磨损严重,家具状况不佳(家具上为了安装插座而开了孔),墙壁很脏,走廊里有股难闻的气味,床上用品上也有污渍。我实际上是睡在床上用品上。感觉很脏,住在这里让我很不安。我甚至在锁上塞了一个衣架,以防万一。我明白人们需要找个还算便宜的地方住,但便宜并不一定就脏兮兮的,也不一定要让人感到不安。它可以做得既有品位,又干净整洁。
远离这家酒店
真是令人作呕的地方。我永远不会推荐任何人住在这里。这里不干净,员工粗鲁至极。床单上满是污渍,床单里还有薄薄的吉姆香烟包装纸。房间里还有一股烟味,就像有人在房间里抽了一整包烟一样……我永远永远永远都不会再住其他红屋顶旅馆,也不想让任何人有这种感觉。
红屋顶酒店的美好时光🏠
前台服务员的服务非常棒👌👏她很友好、高效,还很有幽默感😄每天都会帮我拍照。一切都很干净,很安静,给人一种安全感。
虽然位置比较老旧,但维护得很好。房间、泳池和房间都很干净。床很舒服。我们对地理位置和房价都很满意。一定会再次预订!
工作人员既不乐于助人又粗鲁无礼,房间脏乱不堪——墙上滴着某种东西,床上用品烧出个大洞,毛巾上沾满了污渍。我给酒店留言,但他们从未回复……我甚至都没在房间里住一晚,因为情况实在太糟糕了。
房间需要彻底翻新,但价格合适,而且我喜欢他们有吸烟房。我在这里住得很愉快。
工作人员非常友好,不仅仅是一个人,而是全体员工。酒店环境优美,非常安静。房间宽敞明亮,
而且非常干净!
我是一名卡车司机,住过很多酒店,这家酒店性价比很高,下次路过辛辛那提我还会再来。
服务很棒!
办理入住的前台服务员很友好、乐于助人,而且非常有趣!真希望我当时能记住她的名字,因为她对我们带着小孩一起旅行(包括我们一家和其他客人)非常体贴。酒店干净、舒适,虽然靠近一条繁忙的道路,但也很安静。我们一定会再次入住这家酒店!
客房服务不错,工作人员乐于助人,但大堂咖啡难喝,走廊里弥漫着一股难闻的香烟味,令人失望的是,酒店没有欧陆式早餐,甚至早上也没有水果给客人。健身房里能有一些力量训练会很有帮助。