Frankly, if this is the level of hotel management Canada considers acceptable, then maybe France and Britain were right to hesitate before granting your independence.Or perhaps the United States should have just made you the 51st state—at least then, someone might be accountable.You haven’t just lowered the reputation of a city.You’ve lowered the standard of an entire continent!Honestly, if I flew to Russia right now, kidnapped a polar bear, and asked it to open a hotel chain—it would probably do a better job than you.At least the bear has an excuse for being cold and unwelcoming. You don’t.Honestly, I imagine even a Soviet gulag had better structure and consistency than this hotel.At least in a gulag, you knew what you were signing up for—misery, cold, and zero comfort.Here, you promise warmth and hospitality, then deliver chaos and contempt.That’s not a hotel. That’s a five-star disappointment in a dictatorship of incompetence.You see that maple leaf on your flag?I no longer see it as a symbol of peace or hospitality.Does it look like a palm?At this point, I just want to rip it off the fabric and slap it across your face—because that’s the only “welcome” your service deserves.
酒店回复: Hi Karminder, Thank you for your feedback. I’m glad you enjoyed our convenient location and that our staff made a positive impression. I sincerely apologize for the housekeeping oversight during your stay. While we’ve adjusted our service frequency, we aim to communicate this clearly and respond promptly to guest requests. I regret that we missed the mark in fully meeting your expectations.Your comments have been shared with our team to ensure better service follow-up moving forward. We appreciate your understanding and hope to welcome you back for a better experience.
酒店回复: Thank you for sharing your experience and for your continued loyalty to our hotel. We’re glad you enjoy your stays with us and appreciate your kind words about our rooms and service.We also apologize again for the noise during your recent stay and are happy we could resolve it to your satisfaction. We look forward to welcoming you back!Rick Dela CruzFront Office Manager
酒店回复: Thank you for your detailed feedback! We’re glad to hear you found our staff friendly, the location convenient, and your room comfortable with the amenities you needed. We appreciate your recommendation and hope to welcome you back on your next visit.Rick Dela CruzFront Office Manager
商务出差可以，比较方便，位置也还行，要求不高的可以选择这家。如果想居住体验更好，这家不是首选。
这是我住过的最差的酒店——在我去过的十个国家里，没有之一。
基本设施缺失。员工冷漠。三天里，房卡失效了三次。早餐份量少得连小孩都吃不饱。我才98斤，吃完还是饿着肚子。
你能想象吗？当我从外面的冰雪世界回来，还拎着一大堆行李，却发现房门又打不开了。房卡消磁了。而且这竟然发生了三次！！！谁能体会我的绝望和崩溃？！
你们不仅让自己的酒店蒙羞。你们让埃德蒙顿、艾伯塔省、加拿大、北美洲、拉丁美洲——坦白说，整个西方世界都蒙羞了！！！
事实上，如果这家酒店继续这样经营下去，詹姆斯·麦迪逊（James Madison）可能都会欢迎你们加入美国战争部——因为很明显，你们有能力不费一枪一弹就能搞垮加拿大。
而且你知道吗？就连你们压迫的土著民族，可能都比我在这里看到的建立了一个更体面、更实用的文明。
有照片为证，这就是你们的早餐份量。你觉得这点量够一个儿童餐吗？难道你不觉得如果我想多吃点，还得额外付钱，这很荒谬吗？
我大概去过10个国家，5个大洲，但这绝对是我住过的最糟糕的酒店之一！！！
给你打0.5星，并不是我失望的极限——
而是这个平台评分系统的极限。
如果可以，我真想给你打负分。
但即使是负数，对你来说也太真实了。
你值得被评为一个复数。
不，其实——连无理数都不屑于用来形容你！
Frankly, if this is the level of hotel management Canada considers acceptable, then maybe France and Britain were right to hesitate before granting your independence.Or perhaps the United States should have just made you the 51st state—at least then, someone might be accountable.You haven’t just lowered the reputation of a city.You’ve lowered the standard of an entire continent!Honestly, if I flew to Russia right now, kidnapped a polar bear, and asked it to open a hotel chain—it would probably do a better job than you.At least the bear has an excuse for being cold and unwelcoming. You don’t.Honestly, I imagine even a Soviet gulag had better structure and consistency than this hotel.At least in a gulag, you knew what you were signing up for—misery, cold, and zero comfort.Here, you promise warmth and hospitality, then deliver chaos and contempt.That’s not a hotel. That’s a five-star disappointment in a dictatorship of incompetence.You see that maple leaf on your flag?I no longer see it as a symbol of peace or hospitality.Does it look like a palm?At this point, I just want to rip it off the fabric and slap it across your face—because that’s the only “welcome” your service deserves.
服务好；环境好
工作人员很友好，而且酒店位置便利。
房间干净舒适。
不错！
前台服务很好
交通便利，就在高速公路边上，附近有餐厅、杂货店和购物中心。酒店内就有两家餐厅，所以如果你不想走远，也不用走远。工作人员很热情。我们住了两晚，唯一的缺点是第二天房间没有打扫，这或许是酒店的新常态，但出门回来后发现房间里仍然没有干净的毛巾，床也没有整理。我问了前台，他们给了我们干净的毛巾和一些杯子，但床没有整理，咖啡和茶也没有补充。也许我的期望值比标准高了一点。
一直都很棒
我们每次去埃德蒙顿旅行都会住在这里。我们住得舒适安全，房间里应有尽有，而且价格也很实惠。
很遗憾，我只有一个抱怨：楼下正在举办活动，音乐/低音太大声，把浴室里的物品都震坏了。这种情况一直持续到晚上10点30分。我们打电话给前台，问他们能不能把音量调低一点，因为太夸张了，他们答应了，但什么也没发生。大约15分钟后，我们又打了一次电话，他们在10点30分之前把音乐关了。
第二天早上我退房时告诉了他们发生了什么事，值班经理人很好，给了我们一晚免费住宿，作为我们8月份的噪音补偿。谢谢！
这是一家很大的酒店，我们入住时房间已满。我们住了三个晚上，包括周五和周六晚上。虽然白天人来人往，但到了安静的时候，酒店里却异常安静。
工作人员很友好，位置也很方便，靠近一家杂货店和餐厅（波士顿披萨店，不过我们入住的那天它关门了），而且交通便利，可以通往主要道路。
我们的房间是标准间，配有一张双人床和一张折叠沙发；房间大小合适。房间内还配备了微波炉和一台小冰箱，我们很满意。
房间符合我们的预期，我们推荐给旅行者。