酒店回复: Dear Guest, Thank you for sharing your experience with us. We are sorry about the issues you encountered during your stay. The concerns mentioned are far below the standards we strive to maintain for our guests. These notes have been shared with our teams. Your feedback is invaluable in helping us improve. We regret that your experience did not meet expectations. Our front desk team is always helpful. Please consider giving us another chance in the future to provide the comfortable and enjoyable stay you deserve.Sincerely,Hotel Management
酒店回复: Dear Guest, Thank you for choosing to stay at our hotel and for sharing your comments. We are very disappointed to read about the multiple issues you encountered. Please accept our sincere apologies for not delivering the exceptional stay you deserved. We take our guest’s feedback seriously and hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management
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我的卡车在房内被人闯入,房内有摄像头,但这没什么影响,而且隔壁的人整晚都在发出噪音
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酒店回复: Dear Edward, We are deeply troubled to learn about the break-in to your truck on our property. We understand the distress and violation this must have caused. We sincerely apologize for this incident and the lack of security that you experienced. Further, we are also very concerned about the ongoing noise from the neighboring room that disrupted your rest. Please feel free to reach out to us directly so we can discuss these matters further and address your concerns personally. We are committed to taking the necessary steps to improve our security and ensure a more peaceful environment for our guests.Sincerely,Hotel Management
房间很好,附近吃饭方便,有一个日本超市,99华人超市,safeway,还有好多个中餐厅,一个东南亚餐厅很不错
基本生活需求可以满足,周边交通要道与吃饭方便,整体来说算是可以住,但是要求高的可能不能满足。
床品还算干净,提供很简单早餐,蛋糕,点心,咖啡,速溶麦片,拿到房间吃。不提供饮用水,靠近高速入口,交通便利。附近有超市,中餐馆。房间价位不高,不能要求太多,性价比高。
总的说酒店还不错,适合长住
房间不错,就是没有早餐
水量太小
房间很脏,散发着宠物粪便的气味。第一个房间是地毯地板,散发着宠物粪便的臭味。我住在这里时起了皮疹。不过床单和毛巾很干净。但地毯(在我不可退款的住宿中)和接下来连续住宿的硬木地板很脏。床下有宠物尿渍。酒店停车场周围有宠物粪便。早上提供的松饼很旧,里面充满了真菌物质——我尝试了 6 次,其中 5 次都是这样。
不是真正的长期住宿设置
不是真正的长期住宿设置,因为没有餐具、咖啡机、餐具……抽屉和橱柜完全是空的。房间里甚至没有开瓶器、开瓶器或洗发水。所有东西都可以在前台领取并带到房间,但这不是我期望的,经过漫长的工作一天后带着食物回到房间。
我的体验远不能令人满意。以下是我遇到的问题:
无早餐:尽管预订了包含早餐的房间,但在我入住期间却没有早餐的迹象。前台说所有东西都缺货了。房间里甚至没有咖啡机
清洁度差:房间里有烟味,淋浴很恶心,床单上沾满了污渍。毛巾状况也很差,整体清洁度也差强人意
洗漱用品:令人震惊的是,浴室里的肥皂质量很差,没有提供洗发水。这些基本设施对于客人的舒适和卫生至关重要。
我的卡车在房内被人闯入,房内有摄像头,但这没什么影响,而且隔壁的人整晚都在发出噪音