酒店回复: Dear Guest,Thank you for your thoughtful review.We are pleased to hear that you found the hotel to be of great value, with top-notch facilities and a rich variety at breakfast. Your kind recommendation is greatly appreciated, and we look forward to the pleasure of welcoming you again on your next visit.Best Regards,Serpil GuneyGeneral Manager
酒店回复: Dear Cangyuxiu,Thank you for taking the time to share your detailed feedback.We are pleased to know that you found the room comfortable and especially enjoyed the bathtub for a relaxing experience. At the same time, we are sorry to hear that aspects of your stay, such as delivery times, phone connection, and breakfast service, did not fully meet your expectations.Your comments have been carefully noted and shared with the relevant teams to help us improve our service quality. We truly appreciate your constructive feedback and hope to have the opportunity to welcome you again, ensuring a smoother and more enjoyable stay next time.Best Regards, Serpil GuneyGeneral Manager
酒店回复: Dear Lucas6666,Thank you very much for your wonderful and detailed review.We are delighted to hear that you enjoyed your stay and appreciated the quality, cleanliness, and comfort of our hotel, as well as the responsiveness and generosity of our team. It is also great to know that you felt safe and comfortable throughout your visit.Your kind words and recommendation mean a great deal to us. We look forward to welcoming you again soon for another exceptional stay.Best Regards,Serpil GuneyGeneral Manager
酒店回复: Dear Guest,Thank you very much for your thoughtful review.We are delighted to hear that you enjoyed the hotel’s location, the surrounding environment, and the overall experience of your stay. It is also wonderful to know that you appreciated the breakfast and nearby dining options.At the same time, we take note of your comments regarding the distance to the metro station and the breakfast variety. Your insights are very valuable to us and will be shared with the relevant teams for consideration.We truly appreciate your high recommendation and look forward to welcoming you back for another memorable stay.Best Reagrds,Serpil GuneyGeneral Manager
酒店回复: Dear vincy277,Thank you very much for your thoughtful review.We are delighted to know that you appreciated the accessibility of transportation, the upkeep of the hotel, and the friendliness of our team. It is also wonderful to hear that you enjoyed the variety and comfort of the breakfast experience.Your kind words, especially noting us as your favorite hotel of the trip, mean a great deal to us. We truly look forward to welcoming you back on your next visit and providing you with another memorable stay.Best Regards,Serpil GuneyGeneral Manager
酒店回复: Dear Guest,Thank you for sharing your feedback. We’re pleased to hear that your stay was satisfactory and that our team was friendly, accommodating, and able to meet your requests. We also appreciate your comment regarding the food selection; your feedback has been noted and shared with the relevant team for consideration. We’re glad you had a great overall experience and hope to welcome you again in the future.Best Regards,Serpil GuneyGeneral Manager
5.0分
特大床房
情侣出游
好评！！！！！！！！！携程定的 因个人是希尔顿钻石直接升级了房间 给了酒廊希尔顿牛~
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酒店回复: Dear Aishihaidilaoyue,Thank you for sharing your feedback.We’re delighted to hear that you enjoyed your upgrade and the Executive Lounge access during your stay. It’s always a pleasure to welcome our loyal Diamond members, and we’re glad the experience met your expectations.We look forward to hosting you again soon.Best Regards,Serpil GuneyGeneral Manager
酒店回复: Dear Guest,Thank you for sharing your detailed feedback with us. We are pleased to hear that you enjoyed our sauna, gym, and breakfast variety. At the same time, we regret to learn about the inconveniences you experienced regarding the pool policy, outdoor conditions, and in-room amenities. Your comments are truly valuable, and we will review them with our team as we continuously work to improve our services. We hope to have the opportunity to welcome you back to Hilton Istanbul Bomonti for an even better stay.Best Regards,Serpil GuneyGeneral Manager
5.0分
海景行政特大床房
独自旅行
非常不错，对接的工作人员服务非常给力，感谢nazli安排，早上日出还不错
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酒店回复: Dear Jingchangyigerenwan,Thank you for sharing your feedback.We’re delighted to hear that you had an excellent experience and that our team was able to assist you well. It’s great to know that you enjoyed the sunrise as well. We look forward to welcoming you again soon.Best Regards,Serpil GuneyGeneral Manager
酒店和它的价格成正比，富丽堂皇闪瞎**和钛金狗眼，顶呱呱👍 ，早餐丰富，品种多样，推荐入住，十分不错，下次再来
住了一晚，酒店设施没怎么体验。不过酒店基本服务还可以，送东西有点慢，最后找了携程帮忙询问才送到。房间里电话可能打不通，要忙线一段时间才行。
早餐不是很丰盛，在M层用餐，顶楼也有。房间有浴缸，累了可以泡下jio。
这家希尔顿太棒了 标准的希尔顿 很棒的硬件，用了高质量的大理石、木作、床品 一切都非常好 而且卫生状况是非常非常好的
服务也很好响应很快 要东西几分钟就送来了而且很慷慨
服务也很不错 满满的安全感
出门左转一直走有一个烤肉店，在大众点评上评分很高 去吃了下果然非常非常棒
以后来还住这家，很新的酒店 维护的也非常好
值得推荐 酒店在Bomonti，环境位置都很好，缺点是到附近地铁站osmanbay有点距离，不过路上可以感受土国风土人情，附近有家meat&meet味道不错，还有鸡肉饭和烤肉饭参观，整体入住体验很好，早餐种类虽少味道还不错。
酒店地理位置不在市中心，但打车很方便也很快。
老酒店，但维护非常好，人员服务态度都很好。早餐种类多，就餐环境也很舒适。此行最满意的一个酒店，以后再来会继续住这。
以至于后来换到万豪行政公寓非常非常后悔
一切的一切都令我感到满意，工作人员很亲切很和蔼，对提出的要求都能得到满足，唯一美中不足的是餐食有点简陋，其他倒没啥，总体还是很不错的。
好评！！！！！！！！！携程定的 因个人是希尔顿钻石直接升级了房间 给了酒廊希尔顿牛~
这家酒店太棒了，我们已经是第二次入住了。房间的视野非常棒。早餐种类丰富，而且很丰盛。行政房及以上房型的客人可以使用行政酒廊，在那里可以享用早餐，或者在34楼俯瞰城市美景，度过悠闲时光。
中规中矩的酒店，有桑拿很好。室内泳池需要佩戴泳帽，可以理解，但是有几个客人明明没戴。室外泳池风很大，健身房很好。早餐面包很多，人更多。房间内没有咖啡机，茶包很简陋，不符合希尔顿的标准。
非常不错，对接的工作人员服务非常给力，感谢nazli安排，早上日出还不错