The staff were all friendly and helpful. The front desk staff were cheerful and greeted us every time. We felt welcomed and appreciated. The room was spacious and the furniture comfortable. We would recommend highly.
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酒店回复: Thank you! We are so happy you enjoyed your stay and hopefully made some friends along the way. :)
5.0分
家庭亲子
I have stayed here several times. The property is also clean and the staff is very friendly. I like that you can walk to a variety of restaurants.
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酒店回复: We appreciate your business! Thank you for your positive review and we agree, our location is amazing. :)
5.0分
商务出差
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This was a business trip for our company, Morgan Dual Controls. The hotel was clean and beds were comfortable. We did not have breakfast so I did not rate it. Two amazing employees stood out ... Abigail at the Happy Hour lounge and Cedric at the Front Desk. Both of these employees were extremely personable and a joy to talk with. Because of these two employees, if my husband and I ever travel through Bentonville again we will definitely book our stay at this La Quinta Inn & Suites. Thank you, Abigail and Cedric, for making our business trip fantastic! The Pirani's
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酒店回复: Thank you so much for your wonderful feedback! We're thrilled to hear Abigail and Cedric made such a positive impression during your stay. They'll be so happy to know they helped make your business trip fantastic. We truly appreciate your kind words and look forward to welcoming you and your husband back o Bentonville!
5.0分
朋友出游
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The staff have been very helpful and friendly everytime I've stayed here. The rooms and the hotel in general are kept very clean. It's always a joy to stay here
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酒店回复: Thank you for your kind words. Your feedback truly means the world to our team, and we look forward to welcoming you back to Bentonville again soon!
本来不是太喜欢这个酒店品牌,但是不得不说物超所值了,唯一的问题是早餐,实在是太难吃了,比美国平均水平还差~
这是我几十年旅行生涯中体验最糟糕的一家酒店——没有之一!此酒店不仅服务质量差,我认为诚信也有问题。
2024年12月16日,我们入住该酒店,入夜后一直听到某种机器轰鸣的噪音,直到17日凌晨1点过,我们根本无法入睡,才发现巨大的噪音是来自一墙之隔的开放式制冰机……于是到前台临时更换了房间。
17日一早退房,我们向前台人员反应及抱怨噪音影响睡眠问题,前台表示sorry,说会报告经理给我们回复。
于是17日下午,酒店号码来电(因驾驶途中我们没接),随后收到酒店短信息请我们回电。
18日早我们回电该酒店,一名叫Amika的员工将电话转给经理,该经理反复抱歉并说会把房费refund给我们……
一个多月后,我已回到中国,但一直没收到酒店方退款。于是联系携程平台,平台几次与酒店方联系。令我们震惊的是,该酒店不仅不承认refund的
承诺,甚至完全不承认发生过我们半夜换房的事实。这是我们完全不能接受的!!
在我看来,在有空房的情况下,把客人安排在噪音巨大的客房,这是服务质量问题;但不承认退款承诺-甚至否认我们后半夜换房的事实,这是酒店的诚信问题!
厕所不干净,马桶座圈上都是头发。床单有污渍。那位烫着直卷发的前台女士对客人非常粗鲁。不会再来了。
我们联系了几家酒店,它们都有泳池,但要么因为季节原因关闭,要么价格太贵。本顿维尔的La Quinta离家很近。酒店非常干净。工作人员很有礼貌也很乐于助人。泳池和水疗区维护得很好。房间既暖和又干净。早餐种类丰富,而且很新鲜。
非常好的酒店,服务也很棒。
设施好,便利
Best La Quinta I have been to
The staff were all friendly and helpful. The front desk staff were cheerful and greeted us every time. We felt welcomed and appreciated. The room was spacious and the furniture comfortable. We would recommend highly.
I have stayed here several times. The property is also clean and the staff is very friendly. I like that you can walk to a variety of restaurants.
This was a business trip for our company, Morgan Dual Controls. The hotel was clean and beds were comfortable. We did not have breakfast so I did not rate it. Two amazing employees stood out ... Abigail at the Happy Hour lounge and Cedric at the Front Desk. Both of these employees were extremely personable and a joy to talk with. Because of these two employees, if my husband and I ever travel through Bentonville again we will definitely book our stay at this La Quinta Inn & Suites. Thank you, Abigail and Cedric, for making our business trip fantastic! The Pirani's
The staff have been very helpful and friendly everytime I've stayed here. The rooms and the hotel in general are kept very clean. It's always a joy to stay here