酒店回复: Dear Guest, We are sorry your experience did not meet your expectations. We take the cleanliness and condition of our rooms very seriously, and we will address the concerns you raised with our housekeeping team. Rest assured, we are committed to improving the guest experience, and your feedback will help guide these efforts. We will discuss your comments with our front desk team to ensure we never miss serving our guests. We hope to welcome you again and offer you a more enjoyable and comfortable stay.Sincerely,Hotel Management
酒店回复: Dear Martha,Thank you for sharing your feedback. While it's great to hear that you found the room clean and comfortable, we sincerely regret the concerns you encountered. We understand how important a fresh environment and accurate expectations are for a pleasant stay. Your comments about the breakfast and the hallway will be addressed with our team to improve our offerings and overall guest experience. We appreciate your patience and hope to welcome you back for a better stay in the future.Sincerely,Hotel Management
酒店回复: Dear Jennifer,We're glad that you found our staff helpful and that you appreciated the cleanliness and comfort of your room. However, we apologize for the inconveniences you encountered, such as the lack of an ice machine and toiletries, as well as any oversight with housekeeping. We will work to address these areas to enhance our guests' experience. Ensuring the comfort and satisfaction of our guests is our unwavering commitment. We would welcome the chance to demonstrate our dedication to exceptional experiences on your next visit to the area.Sincerely,Hotel Management
酒店回复: Dear Karen, Please accept our sincere apologies for not meeting your expectations regarding breakfast, the cleanliness of your room, and the inconvenience with your bedding. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. We hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known.Sincerely,Hotel Management
酒店回复: Dear Sandra, Thank you for your feedback. We are sorry for not meeting your expectations of the room and its comforts. To prevent the issues you experience, we enforce strict quality control standards. We understand that our guests have many options, so we aim to provide clean, comfortable suites at an affordable price. The cleanliness and room conditions you described are unacceptable and not up to our standards. We will address this with our staff and reinforce the importance of exceptional customer service and attention to detail. Furthermore, we regret that our team was not attentive to your needs; we will discuss this further, as this is not what we expect our team to come up with. We would like to invite you back to experience the stay you expect and deserve. Thank you. Sincerely, Hotel Management
酒店回复: Dear Sean, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned, as we are committed to offering better service to our guests. Please accept our apologies for the issues faced. Your remarks are noted and will be shared with the concerned individual, as we want our guests to have a perfect hotel experience while with us. Considering our location, please return, and we welcome you and your kids for a better experience.Sincerely,Hotel Management
酒店回复: Dear Jessica, We sincerely apologize for the inconvenience you experienced during your stay. Ensuring the functionality of our amenities is a priority, and we regret that we fell short in this instance. Your feedback regarding the issues with the deadbolt and door handle has been shared with our maintenance team to prevent similar occurrences in the future. We understand the frustration this may have caused and appreciate your understanding as we work to address these concerns promptly. Please accept our sincerest apologies for any inconvenience caused, and we hope to have the opportunity to provide you with a significantly improved experience in the future.Sincerely,Hotel Management
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翻译提供方：Google
前台工作人员很友好，但房间里有香烟味，走廊里有狗和恶臭食物的味道。
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酒店回复: Dear Arthur, On behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing our guests with clean, comfortable, and well-maintained suites; therefore, we sincerely apologize this was not your experience. Please know we will share your feedback with our entire team to ensure this is not repeated. On the other hand, it is nice knowing you had some great encounters with the team and had a satisfactory time here. Thank you for your valuable comments, and we would welcome the opportunity to have you back soon. Sincerely,Hotel Management
完美，唯一的问题是它没有咖啡机，一两瓶水还好，除此之外，一切都很好。我喜欢这里 19 岁就可以入住，我通常在酒店入住时会遇到问题，因为他们必须至少 21 岁才能入住，而这家酒店不需要，最低年龄是 18 岁，这让我的工作变得更容易，因为我出差，他们不知道找到一家最低年龄为 18 岁才能入住的酒店有多难。
看到警察，继续前进
被 3 辆警车拦住进门可不是什么好兆头。可怜的前台女孩很疲惫，无法将经理的信息交给警察。这个地方很脏/走廊不平整，几个月没见过吸尘器了。门必须被强行推开/不断卡住。这让我有点安全感，因为我知道如果我进门有这么多麻烦——其他人也会遇到类似的挑战。我应该离开
在繁忙的酒店里睡个好觉
酒店的边缘有些破旧，位置也有点偏僻，但房间干净舒适，而且非常欢迎宠物入住。这是我最近住过的最好的酒店之一。工作人员非常友好，很长时间以来最棒的入住流程。我真的很感激步行范围内有这么多美食可供选择。
我喜欢房间内部，而且很干净。
大厅的墙壁闻起来像 ****。
我预订房间时，上面写着欧陆式早餐，但三天里他们只提供咖啡，我问了，他们也只是给我找借口。
足够了，而且很便宜。前台的女士非常友好，乐于助人。我们晚上 10:45 办理了入住手续。没有制冰机，没有洗发水，毛巾上沾着客房服务人员的头发，浴巾很小。床很好，房间很干净，价格不错，工作人员很友好。
不会再住在这里了！！！
描述中说包含早餐。
登记入住柜台上放着一盘松饼。他们有咖啡，但奶精瓶是空的。我们通知了前台，但他们只是把它们空了。床很小，不平衡。地板很粘。
这家酒店确实过时了，需要大量维修。油漆剥落了很多，有些地方生锈了，比如浴室的淋浴和水槽。水槽附近的地板上有一个排水管，所以我不得不在上面安装一个淋浴，这样在使用水槽时就不会绊倒。他们从来没有告诉我他们每两周才打扫一次房间。我被要求自己倒垃圾，有一个小标志，上面写着你可以要求一套餐具，所以我打电话，被告知没人能很快给我送来。我想他们忘了，所以我从来没有收到过。我是残疾人，不得不一瘸一拐地走到桌子旁拿一条面巾、一条手巾、卫生纸和一张面巾纸。我能说的最积极的事情是他们每天都在前台提供咖啡。我退房时，我要求提供账单副本，但被告知他们没有这样做，但我可以通过电子邮件获得一份副本。更糟糕的是，有人在 11:15 左右敲我的门，检查我是否已经退房。难以置信，因为这家酒店根本就没有满员，也没有人排队入住或退房。不用说，我再也不会住在这里，也不会建议别人住在这里。
我们住过很多长住酒店，但这家是我最不喜欢的。酒店位置优越，位于海湾，步行即可到达许多餐厅，距离购物中心不到 5 分钟路程，拐角处就是 Target 和沃尔玛……如果您正在寻找住宿地点，这里是理想的位置。
但就酒店而言 - 我们的钥匙无法正常使用，因为前台的女士没有正确使用。我们多次返回修理钥匙，请注意，我们有小孩。这并不好玩。
过去在其他地方住宿时，洗发水和护发素可以在浴室找到，而这里，则留了一张纸条，要求去前台索取。不幸的是，他们有洗发水，但没有护发素。我选择这个地方是因为他们通常有我需要的一切，可以帮助我减少需要打包的东西。这次我感觉准备不足。厨房通常有盘子、餐具、杯子等基本物品，但这次什么都没有。便条上明确写着打电话，提出要求，他们会把食物送到你的房间，但我们打电话，他们却让我们自己去拿。想象一下，你一个人拿着盘子、杯子、4 个人需要的所有东西，工作人员对这个要求很不满意。
第一个房间的门闩坏了，所以我要求换房间。他们告诉我没有其他房间可用。然后他们找到了另一个房间，第一个房间，一楼，门把手坏了。我们被困在房间里。最后我们终于出来了。
前台工作人员很友好，但房间里有香烟味，走廊里有狗和恶臭食物的味道。