酒店回复: Dear Guest, We sincerely apologize for the issues you encountered during your stay. We understand your frustration regarding the unexpected charges, and we will investigate this matter further to ensure clearer communication and better transparency moving forward. We also deeply regret the maintenance concerns and the disruption caused by our housekeeping team. Your feedback is invaluable, and we will address these issues with our staff to ensure a more consistent and pleasant experience for future guests. We hope you will reconsider and give us another chance to provide a much better stay.Sincerely,Hotel Management
5.0分
其他
The front desk staff and manager are very professional and welcoming, full kitchen and washing and drying room excellent for travers.
5.0分
其他
展开
Jorge, Faith, Roiti & Precious make the stay like a home away from home and they are so professional. Very clean hotel. I wish the breakfast included fruit and Juice but that would be adding perfection to a perfect place.
展开
酒店回复: Dear Mansa,It’s wonderful to hear how much Jorge, Faith, Roiti, and Precious made your stay feel so welcoming. Our team at Extended Stay America will be thrilled to know that they created such a positive impact. We are also glad you found the property well cared for and comfortable. Your suggestion regarding breakfast offerings is greatly appreciated, and feedback like yours helps us identify ways to enhance the guest experience. We truly value your kind words and look forward to the opportunity to host you again soon for another enjoyable and memorable visit.Sincerely,Hotel Management
5.0分
其他
This location has so many positives but the most is the staff Jorge, Faith, ROITI and Precious absolutely amazing
展开
酒店回复: Dear Mansa,Thank you for sharing such wonderful feedback! We are thrilled to hear that our team, including Jorge, Faith, Roiti, and Precious, made your stay so enjoyable. It is always our goal to provide warm, attentive service that makes guests feel at home. We appreciate you choosing Extended Stay America and hope to welcome you back soon for another comfortable and memorable visit!Sincerely,Hotel Management
5.0分
其他
展开
The grounds are well kept, the inside is always clean, the cleaning staff is excellent and I can’t say enough about the manager and front desk team. Jorge, Faith, Roiti and Precious are both professional and treat clients like family.
展开
酒店回复: Dear Mansa, What a joy to read your kind words about our team! We are thrilled to know Jorge, Faith, Roiti, and Precious made such a lasting impression during your visit. Creating a welcoming atmosphere is something we truly value at Extended Stay America, and feedback like yours lets us know we’re on the right track. Thank you for recognizing our efforts—we look forward to seeing you again for another warm and memorable stay.Sincerely,Hotel Management
5.0分
其他
展开
Jorge, Faith Roiti and Precious make the stay confirms and stress free. It’s located near everything you need. Gas station 7’11 next door, Starbucks next door, freeway entrance few blocks away.
展开
酒店回复: Dear Mansa, It is wonderful to hear how much of a difference our team made in making your visit feel so easy and enjoyable. We are fortunate to have such a dedicated group that genuinely cares about our guests, and your recognition means a lot. At Extended Stay America, we are also glad our location added to the convenience of your trip. We truly appreciate your thoughtful feedback and look forward to welcoming you back soon.Sincerely,Hotel Management
5.0分
其他
展开
Full kitchen, washing and drying facilities all working exllent I stay at Ramada nearby with no washing facilities so this was so amazing and convenient. The front desk staff and manager really make the hotel top notch.
5.0分
其他
展开
I stayed at Ramada and motel Auburn, then Bellevue lake washing hotel finally I came to extended stay I want Jorge, Faith, Roiti and Precious to write up adoption papers and make me their Uncle they made me feel at home. They use some lemon floor cleaner the place always smells so fresh and clean.
展开
酒店回复: Dear Mansa, It is heartwarming to hear how Jorge, Faith, Roiti, and Precious created such a welcoming atmosphere that felt like family. Our team takes pride in making every guest feel genuinely at ease, and we are glad that the little touches added to your comfort. Thank you for sharing such kind words—Extended Stay America looks forward to hosting you again for another memorable visit.Sincerely,Hotel Management
不错的地方
非常好
我不喜欢他们这种“我帮你，你帮我”的政策。他们免除了宠物费，但在我离开时却要我支付所有免除费用的押金，这让我家人没有足够的资金继续住宿。尤其是在我花了 800 多美元在 Extended Stay 酒店之后。有一天，我们通过 ******* 续房，费用是 96 美元，酒店员工额外向我们收取了 70 美元，分三次收取，理由是上一位员工忘了收宠物费，但我们入住时却免除了宠物费。这太荒谬了。灯没有灯罩，门锁不上，服务员在你离开后进入你的房间，电梯快要撞坏了，而且有霉味。绝对不会再住 Kent Extended Stay 酒店了。Tukwila 和 southcenter 的位置要好得多，工作人员热情友好，清洁度、便利设施和整体体验都更好。
The front desk staff and manager are very professional and welcoming, full kitchen and washing and drying room excellent for travers.
Jorge, Faith, Roiti & Precious make the stay like a home away from home and they are so professional. Very clean hotel. I wish the breakfast included fruit and Juice but that would be adding perfection to a perfect place.
This location has so many positives but the most is the staff Jorge, Faith, ROITI and Precious absolutely amazing
The grounds are well kept, the inside is always clean, the cleaning staff is excellent and I can’t say enough about the manager and front desk team. Jorge, Faith, Roiti and Precious are both professional and treat clients like family.
Jorge, Faith Roiti and Precious make the stay confirms and stress free. It’s located near everything you need. Gas station 7’11 next door, Starbucks next door, freeway entrance few blocks away.
Full kitchen, washing and drying facilities all working exllent I stay at Ramada nearby with no washing facilities so this was so amazing and convenient. The front desk staff and manager really make the hotel top notch.
I stayed at Ramada and motel Auburn, then Bellevue lake washing hotel finally I came to extended stay I want Jorge, Faith, Roiti and Precious to write up adoption papers and make me their Uncle they made me feel at home. They use some lemon floor cleaner the place always smells so fresh and clean.