酒店回复: Dear guest, Thank you for taking the time to send us your feedback as your feedback gets our teams better, I will make sure to share the feedback with the staff, we will look forward to seeing you in the near future.
5.0分
其他
原文
翻译提供方：Google
好的
5.0分
其他
I used both the pool and gym. Ate breakfast and enjoyed a clean room. What more could you ask for?
4.0分
家庭亲子
展开
Nice Hotel we will stay again when visiting family. I wish they were a bit cleaner. We were there satuday to tuesday and no one came to clean our room or give us new towels . But for the area it was a nice hotel. We swam in the indoor pool which was nice
2.0分
家庭亲子
展开
Upon check-in, grabbed a bell cart from the foyer for our things that barely rolled due to damage and lack of maintenance so had to drag it like a boat anchor through the hotel, then the room we were assigned had a door lock assembly that had dead batteries, not unlocking with multiple cards leaving my wife standing in a hallway, late & tired while I made multiple trips back to the front desk for replacement key cards, finally being assigned a different ("upgrade"?) room nearby that we had to fight our way in the badly fitted door only to find no sitting furniture, all having been removed, no suitcase stands or anyplace other than floor to open bags and a dirty bathroom vanity and tub/shower bottom. Upon calmly and kindly noting issues found to the night desk manager, was told that the facility manager would call us and offer a discount. That call did not come and upon checkout the following morning, did meet the facility manager showing her pictures and kindly mentioning issues and asking for the discount offered. She said that because the room was booked through a booking site, she could not refund anything however could offer a 10% off coupon for future stays...
Not gonna happen.
1.0分
其他
展开
Just horrible
Do not stay here the hotel is very dirty and the pictures they show on here is not what u get they advertised false advertisement when it comes to their rooms rooms do not come with chairs tables nothing just a bed and four walls you've been warned do not stay here
3.0分
其他
It was clean but the couch that’s was in the room was very dirty and it’s was a lot of dust on the refrigerator
1.0分
其他
展开
Room not as advertised
Well we didnt even stay we left and stayed somewhere else The room was unacceptable The room and amenities were stained we were very disappointed
1.0分
其他
展开
Bed had bug eggs on it, mold in shower, ac not working, smelled of pot and cigarette smoke. Stayed 2 hours and checked out to go somewhere else. Never got a refund never got a call back.
我们入住期间一直都没有热水，要是早知道的话，我们肯定会选择别家酒店。另一点让我非常生气的是，打扫大堂的工作人员在擦完桌子后，没换手套就去碰食物了，这让我很不高兴。总而言之，我以后再也不会住这家酒店了。
很不方便，因为他们9天才打扫一次。即使我要求清洁，也没有完成。
好的
I used both the pool and gym. Ate breakfast and enjoyed a clean room. What more could you ask for?
Nice Hotel we will stay again when visiting family. I wish they were a bit cleaner. We were there satuday to tuesday and no one came to clean our room or give us new towels . But for the area it was a nice hotel. We swam in the indoor pool which was nice
Upon check-in, grabbed a bell cart from the foyer for our things that barely rolled due to damage and lack of maintenance so had to drag it like a boat anchor through the hotel, then the room we were assigned had a door lock assembly that had dead batteries, not unlocking with multiple cards leaving my wife standing in a hallway, late & tired while I made multiple trips back to the front desk for replacement key cards, finally being assigned a different ("upgrade"?) room nearby that we had to fight our way in the badly fitted door only to find no sitting furniture, all having been removed, no suitcase stands or anyplace other than floor to open bags and a dirty bathroom vanity and tub/shower bottom. Upon calmly and kindly noting issues found to the night desk manager, was told that the facility manager would call us and offer a discount. That call did not come and upon checkout the following morning, did meet the facility manager showing her pictures and kindly mentioning issues and asking for the discount offered. She said that because the room was booked through a booking site, she could not refund anything however could offer a 10% off coupon for future stays...
Not gonna happen.
Just horrible
Do not stay here the hotel is very dirty and the pictures they show on here is not what u get they advertised false advertisement when it comes to their rooms rooms do not come with chairs tables nothing just a bed and four walls you've been warned do not stay here
It was clean but the couch that’s was in the room was very dirty and it’s was a lot of dust on the refrigerator
Room not as advertised
Well we didnt even stay we left and stayed somewhere else The room was unacceptable The room and amenities were stained we were very disappointed
Bed had bug eggs on it, mold in shower, ac not working, smelled of pot and cigarette smoke. Stayed 2 hours and checked out to go somewhere else. Never got a refund never got a call back.