酒店回复: Dear guest, Thank you for taking the time to send us your feedback as your feedback gets our teams better, I will make sure to share the feedback with the staff, we will look forward to seeing you in the near future.
5.0分
其他
原文
翻译提供方：Google
好的
2.0分
其他
We didn’t have heat and the key card didn’t work so we had to get the front desk clerk to open the room for us.
3.0分
情侣出游
展开
The room
Could have been cleaner upon arrival.I found four different hairs in different places.
On the plus side, the bed was comfy.And the towels were great as was the staff.
2.0分
其他
展开
All fireplaces have been removed from "Rooms w/fireplace,' so all such descriptions are wrong.
Poor patchwork repairs on walls and door in the room.
Dated.
Bed made wrong; the flat sheet was in top of the comforter, so it was fitted sheet, comforter / douvet, flat sheet on top.
4.0分
其他
展开
Quiet nice. The staff were friendly and helpful, and the rooms well-kept. There were a couple of minor maintenance issues -- missing towel hook, that sort of minor thing -- that would have made it a five star review. Over all, though, I'd definitely stay here again, and recommend it to other travelers.
1.0分
家庭亲子
展开
As soon as we got in the room my 3 year old jumped on the bed and found a pin in the bed. A sewing pin. IN THE BED. he could have been pricked. I then look at the bed to find it dirty. The sheets hadn’t been changed because there was a fluid stain on the sheets. The sheets that my child was sitting on. They came and changed the sheets and gave me a 10% off my next stay for the pin. These were the first 2 strikes.
I booked a 2 night stay. On the second day we had an excursion planned and came back to the hotel to our key not working for our room. After going to the front desk we were informed that my room was double booked, house keeping had cleaned my room, touched all of our belongings and put them in our bags and put them behind the front desk, and let the other people in our room. They also tossed out all of the fridge contents including my breastmilk that I worked hard to make and pump to feed my newborn. I now had nothing to feed my newborn. They did put us in another room. This entire stay was terrible. I paid for 2 nights, I should get 2 nights and my things should not be touched by a complete stranger that let themselves into my room without being asked. I expect a phone call from someone to make this right.
3.0分
其他
展开
The check in was fast and friendly. We checked in late at night and didn’t turn on all the lights, open the curtains, etc. Unfortunately after walking barefoot we found a previous customer’s undergarments on the floor! After letting the front desk know, she apologized giving us two 10% coupons to return to that Comfort Inn. We’ll pass.
5.0分
家庭亲子
Was a fantastic visit, perfect for our family of 3. Our daughter loved the pool and all the Halloween decorations. So glad we stayed here.
我们入住期间一直都没有热水，要是早知道的话，我们肯定会选择别家酒店。另一点让我非常生气的是，打扫大堂的工作人员在擦完桌子后，没换手套就去碰食物了，这让我很不高兴。总而言之，我以后再也不会住这家酒店了。
很不方便，因为他们9天才打扫一次。即使我要求清洁，也没有完成。
好的
We didn’t have heat and the key card didn’t work so we had to get the front desk clerk to open the room for us.
The room
Could have been cleaner upon arrival.I found four different hairs in different places.
On the plus side, the bed was comfy.And the towels were great as was the staff.
All fireplaces have been removed from "Rooms w/fireplace,' so all such descriptions are wrong.
Poor patchwork repairs on walls and door in the room.
Dated.
Bed made wrong; the flat sheet was in top of the comforter, so it was fitted sheet, comforter / douvet, flat sheet on top.
Quiet nice. The staff were friendly and helpful, and the rooms well-kept. There were a couple of minor maintenance issues -- missing towel hook, that sort of minor thing -- that would have made it a five star review. Over all, though, I'd definitely stay here again, and recommend it to other travelers.
As soon as we got in the room my 3 year old jumped on the bed and found a pin in the bed. A sewing pin. IN THE BED. he could have been pricked. I then look at the bed to find it dirty. The sheets hadn’t been changed because there was a fluid stain on the sheets. The sheets that my child was sitting on. They came and changed the sheets and gave me a 10% off my next stay for the pin. These were the first 2 strikes.
I booked a 2 night stay. On the second day we had an excursion planned and came back to the hotel to our key not working for our room. After going to the front desk we were informed that my room was double booked, house keeping had cleaned my room, touched all of our belongings and put them in our bags and put them behind the front desk, and let the other people in our room. They also tossed out all of the fridge contents including my breastmilk that I worked hard to make and pump to feed my newborn. I now had nothing to feed my newborn. They did put us in another room. This entire stay was terrible. I paid for 2 nights, I should get 2 nights and my things should not be touched by a complete stranger that let themselves into my room without being asked. I expect a phone call from someone to make this right.
The check in was fast and friendly. We checked in late at night and didn’t turn on all the lights, open the curtains, etc. Unfortunately after walking barefoot we found a previous customer’s undergarments on the floor! After letting the front desk know, she apologized giving us two 10% coupons to return to that Comfort Inn. We’ll pass.
Was a fantastic visit, perfect for our family of 3. Our daughter loved the pool and all the Halloween decorations. So glad we stayed here.