酒店回复: Dear Valued Guest,We would like to thank you for your recent stay at Wyndham Grand Istanbul Europe. We appreciate you taking the time to express valuable feedback regarding your visit.We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities.On behalf of the entire Wyndham Grand Istanbul Europe, We thank you for your positive feedback. It was our pleasure to have you stayed with us.Our main priority as Wyndham Grand Istanbul Europe family is to serve our guests impeccably during their stay at our hotel. I would like to thank you once again for selecting our hotel in İstanbul and I hope to have the pleasure of welcoming you to Wyndham Grand Istanbul Europe the nearest future. Sincerely,Filiz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

酒店回复: Dear Guest,We are truly sorry to hear about your experience and sincerely apologize for the distress it caused you. Your safety, comfort, and privacy are extremely important to us, and we deeply regret that you felt frightened or uncomfortable during your stay. We take this matter very seriously and have shared your feedback with our management team for further review to ensure that such a situation does not happen again.Your feedback is extremely valuable to us. We’ll use it to train our team further and to better balance service with guest comfort. We truly hope this experience won’t overshadow the positive moments you had, and that we may have another opportunity to welcome you in the future — with the warm hospitality you deserve.Warmest Regards,Filiz OnarGuest Relations Manager

酒店回复: 尊敬的宾客 Olivia Ernestina： 感谢您的细心评价，并感谢您抽出时间与我们分享您近期在温德姆伊斯坦布尔欧洲大酒店 (Wyndham Grand Istanbul Europe) 的入住体验。 我们很高兴得知我们的团队能够在您遇到紧急情况时为您提供帮助。我们衷心感谢您对他们的努力和专业精神的认可。确保宾客在充满挑战的时刻感受到支持和悉心照料，是我们服务理念的核心。 请放心，我们已将您的好评分享给相关团队成员。您的积极反馈不仅激励了我们的员工，也强化了我们始终致力于提供卓越宾客服务的承诺。 我们很高兴您能成为我们的宾客，并真诚地希望在不久的将来再次欢迎您光临。如果您在未来的住宿或旅行计划方面需要我们提供帮助，请随时联系我们。 此致， Filiz Onar 宾客关系经理 温德姆伊斯坦布尔欧洲大酒店

酒店回复: Dear Valued Guest Metta,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Wyndham Grand Istanbul Europe.We wish you a nice day.Yours sincerely,Kind Regards,Filiz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

酒店回复: Dear Guest,Thank you for sharing your comments regarding your stay at Wyndham Grand Istanbul Europe Hotel. It is always carried out a great value for us to know the positive opinions of our guests. Thank you for your time and consideration. We hope to welcome you back on your next trip to Istanbul.Warm Regards,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe

酒店回复: 尊敬的宾客： 非常感谢您的评价，感谢您在入住后付出的宝贵时间。 我和我的团队期待很快再次欢迎您光临，并在温德姆伊斯坦布尔欧洲大酒店 (Wyndham Grand Istanbul Europe) 为您提供最优质的土耳其式服务。 祝您拥有美好的一天。 此致， 此致 Filiz Onar 宾客关系经理 温德姆伊斯坦布尔欧洲大酒店

酒店回复: Dear Valued Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Wyndham Grand Istanbul Europe.We wish you a nice day.Yours sincerely,Kind RegardsFiliz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

酒店回复: Dear Valued Guest ,Thank you very much for taking the time to write about your experience at Wyndham Grand Istanbul Europe!We really appreciate your excellent feedback. Our main goal is to be the best home away from home for our guests and we work hard every day to maintain our level of service, while creating a personalized experience.We are honored that you choose Wyndham Grand Istanbul Europe! and we look forward to welcoming you again.Warm Regards,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe

酒店回复: Dear Valued Guest,We would like to express our sincere appreciation for choosing Wyndham Grand Istanbul Europe for your recent stay. It is both an honor and a pleasure to learn that your experience with us was positive and that our services contributed to a comfortable and memorable visit.At Wyndham Grand Istanbul Europe, we are committed to creating an environment where exceptional hospitality, refined comfort, and personalized attention come together to provide each guest with a truly distinguished stay. Your gracious feedback is therefore of great significance to us. Knowing that our efforts have met your expectations reinforces our dedication to continuously elevating the quality of service we deliver.Our team strives to uphold the highest standards of professionalism and guest satisfaction. The acknowledgment of our work by valued guests such as yourself serves as a meaningful source of encouragement, motivating us to further refine every aspect of the guest experience. Please rest assured that your comments have been shared with our team, who take great pride in receiving recognition for their commitment.It would be our privilege to welcome you back during your future visits to Istanbul. We look forward to the opportunity to offer you another stay defined by comfort, elegance, and the genuine hospitality that we take pride in delivering.Respectfully,Filiz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

酒店回复: Dear Valued Guest,Thank you for staying at Wyndham Grand Istanbul Europe İstanbul and for taking the time to share your very kind comments with us. We're thrilled to hear that you had a wonderful experience during your stay.We truly appreciate your support and look forward to welcoming you back to our property.Best wishes,Filiz OnarGuest Relations ManagerWyndham Grand Istanbul Europe