酒店回复: Dear Kathryn,Thank you for taking the time to review our hotel. We were disappointed to read about the issues you encountered with your room, and we sincerely apologize for not meeting your expectations. We know how important fresh accommodations are; therefore, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. We hope you will stay with us the next time you visit the city and we are confident you will have a more favorable experience. Sincerely,Hotel Management
酒店回复: Dear Guest,Thank you for your review! We’re glad to hear that you found the room spacious and our location convenient. However, we sincerely apologize for not meeting all your expectations and regret any discomfort this caused. We understand how important a fresh and welcoming atmosphere is to an enjoyable stay. We continuously aim to maintain our hotel’s environment, and we appreciate you bringing your concerns about your room to our attention. We have also noted your feedback regarding the breakfast, and we’ll consider this as we look into enhancing our offerings. We hope to have the opportunity to welcome you back in the future for an even better experience!Sincerely,Hotel Management
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宾至如归
房间就像舒适的迷你小屋！客户服务，尤其是 Precious 和 Sandyha 的服务非常出色！
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翻译提供方：Google
宾至如归
这是我迄今为止住过的最好的酒店之一。员工非常友好，乐于助人。所有要求都能得到满足。
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酒店回复: Dear Alice,Thank you for sharing such kind words! It’s a pleasure to know Extended Stay America has become a home away from home for you. We’re delighted the team’s friendly and helpful approach made your stay so enjoyable.Sincerely,Hotel Management
干净又安静。员工非常专业，床很舒服，浴室也很干净。还有一个不错的小厨房。
太简陋了
水温/水压很差。水压强到可以正常淋浴，而且水温不高。绝对不适合有孩子的家庭，因为你甚至无法给他们放洗澡水。水已经太冷了。他们宣传说会在一定天数后提供免费客房清洁服务，但如果你过了这个天数再要求清洁，他们会告诉你清洁工有太多房间需要打扫，没法打扫你的房间。两个月里，我只换过一次床上用品。空调也有很多不足之处。“免费早餐”简直令人尴尬。冷咖啡、速溶燕麦片和干巴巴的松饼。真的很糟糕。我们住在这里的时候房子正在维修。维修费是房东出的，但我仍然觉得被骗了。
太恶心了。
房间陈旧肮脏。我发现了一些之前客人留下的物品。地板还没打扫，到处都是碎红辣椒。踢脚线看起来好像从未清洗过。脏兮兮的冰箱里还残留着食物。
房间干净，床很舒服，工作人员乐于助人！
工作人员非常乐于助人！
床很舒服，洗碗和洗衣服所需的用品很容易拿到。干净整洁，储物空间充足。
舒适——宾至如归！
这里的工作人员非常友好，乐于助人。当我延长住宿时，知道找到了一个舒适的家外之家，真是太令人欣慰了！
房子虽然老旧，但内部空间宽敞。早餐只有咖啡和松饼。房间闻起来像一栋老建筑。总的来说，这是一个不错的住处，适合住几晚。
宾至如归
房间就像舒适的迷你小屋！客户服务，尤其是 Precious 和 Sandyha 的服务非常出色！
宾至如归
这是我迄今为止住过的最好的酒店之一。员工非常友好，乐于助人。所有要求都能得到满足。
位置优越，安静，床很舒服。但要做好准备，房间里没有放任何餐具、炊具、咖啡机和银器。你可以从前台领取并自行取走。不应该显示包含早餐，只有便宜的小吃店和小包装的松饼。