酒店回复: Thank you very much for your kind and generous review.We’re truly delighted to hear that your stay with us was such a highlight of your New Zealand journey. It’s wonderful to know that the space, layout, and in-room facilities added comfort and convenience to your travels, and that our central location made exploring the city easy and enjoyable.Being named your favorite hotel during a two-week trip means a great deal to our team. Thank you for choosing to stay with us, and we sincerely hope to welcome you back again in the future.

酒店回复: Thank you for sharing your experience.We’re delighted to hear that you found our location so convenient and enjoyed being close to the city center, attractions, and shopping areas. It’s also wonderful to know that the in-room kitchen and tableware made your stay more comfortable and convenient, especially for preparing breakfast.We truly appreciate your feedback and hope to welcome you back again soon.

酒店回复: Dear Guest,Thank you for sharing your feedback about your recent stay at Adina Heritage Christchurch. We sincerely apologize for the inconvenience you experienced.We are very sorry to hear about the issue with the bathroom water temperature. This is certainly not the standard we strive to maintain, and we understand how frustrating this must have been. Please be assured that we are investigating this matter with our maintenance team to ensure it is promptly resolved.We also regret that the street noise affected your comfort and sleep. While our central location in Christchurch places us close to many wonderful restaurants and attractions, we understand that this can sometimes result in increased evening noise. Your comments regarding sound insulation are taken seriously, and we will review what improvements can be made to enhance our guests’ experience.We truly value your feedback, as it helps us improve. We hope to have the opportunity to welcome you back and provide you with a much more comfortable stay in the future.Kind regards,The Team at Adina Heritage Christchurch

酒店回复: Thank you for taking the time to share your experience with us.We’re pleased to hear that you enjoyed our exceptional location and the historic character of the building. It’s great to know that you found the room layout and amenities well suited to your needs, particularly for a family stay. We also appreciate your comments regarding the style of the rooms, and we value this feedback as we continue to enhance the guest experience.Thank you again for staying with us. We hope to have the pleasure of welcoming you back in the future.