酒店回复: Dear Elinor,Thank you for your wonderful review. We are delighted to hear that you enjoyed our spacious and clean rooms, as well as our breakfast offerings. It’s great to know that the addition of miso soup made your stay even more comfortable and enjoyable. Our team is always happy to provide little touches that make our guests feel at home.We look forward to welcoming you back on your next visit to Sydney.Warm regards,Bikram TamangFront Office Manager
酒店回复: Dear Guest,Thank you for taking the time to share your detailed feedback.We sincerely apologise for the incident you experienced with the staff member entering your room. Please be assured that guest privacy and security are of the utmost importance to us, and your comments have been shared with our team to ensure such a situation does not happen again.On a positive note, we’re delighted to hear you enjoyed our excellent location near Central Station, found your room spacious and well-equipped, and appreciated the overall soundproofing and convenience. Your recommendation means a great deal to us.We truly value your feedback and hope to welcome you back in the future for an even more seamless stay.Kind regards,Bikram TamangFront Office Manager
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback, and please accept our sincerest apologies for the disappointing experience you encountered during your recent stay.We are deeply concerned to learn about the cleanliness issues and the condition of the room, including the broken bed and missing amenities. This is far from the standard we strive to uphold, and we regret that these matters were not resolved to your satisfaction during your stay. Please rest assured that we are taking your comments very seriously. Our housekeeping and front office teams have been notified and retrained to ensure such lapses are not repeated.We also understand your frustration regarding the seasonal pricing. While rates do fluctuate during peak travel periods due to increased demand, we fully recognize that this does not excuse a lack of quality or service, both of which are core to our commitment to guests.We truly appreciate your feedback, as it helps us identify areas for immediate improvement. If your travels bring you back to Sydney, we would be grateful for the opportunity to restore your confidence in us.Warm regards,Bikram TamangFront Office Manager
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback.We're thrilled to hear that you enjoyed our central location! Being just a short walk from Central Station and close to key destinations like Circular Quay and the airport certainly makes getting around the city quick and easy. We're also glad you found the nearby 7-Eleven and Woolworths convenient during your stay.We hope to welcome you back again soon for another comfortable and well-connected visit.Warm regards,Bikram TamangFront Office Manager
酒店回复: Dear Valued Guest,Thank you for sharing your recent experience with us.We’re glad to hear you enjoyed our convenient location near the central station and appreciated the spaciousness of our rooms. Your comments regarding the condition of our facilities and decor are genuinely appreciated. We understand how important modern comforts are to our guests, and we are actively exploring renovation plans to enhance the overall guest experience.Your feedback plays a valuable role in helping us improve, and we thank you for bringing these points to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Warm regards,Bikram TamangFront Office Manager
就在central车站附近，去哪儿都方便，房间大，卫生不错，早餐挺好，住两天，第二天居然有味增汤，对中国胃太友好了
先说不足，入住当天大约半小时，房门被一位男工作人员刷卡打开了，说是送衣架，但我们并没有要衣架，也许是别的房间要的，送错了。但还是吓一跳，我没有在入住期间跟工作人员反应。但后来每次进房间都会反锁(之前是晚上才反锁)。
优点，地理位置优越，离central station很近，旁边很多公交车，轻轨，出行非常方便。我住的八楼，晚上还是能听到车的声音，有点吵。房间隔音不错，听不到隔壁的声音。房间也很大，有冰箱，保险柜，整体推荐。
去了几年悉尼，这家酒店应该说得上是全悉尼最差的！平常去的话价格应该在600块内（人民币），这次去恰逢假期飙升到3000多一个晚上！但是入住体验非常差！
订房的时候显示是两个床，入住的时候发现有一个床竟然是烂的，联系了酒店前台也说没办法换一个好的床！入住以后每天的卫生非常差，马桶上面的尿迹也不帮忙擦一下，桌子窗台到处都是灰尘！在床上居然还发现上一位顾客留下的袜子！
3000多一个晚上的酒店居然没有牙具拖鞋，有点不可思议！
酒店位置绝佳，从central车站走出来5分钟就到，火车去环形码头3站，去机场4站，旁边有711和Woolworth 超市。
地理位置十分方便距离中央车站十分钟内步行可到。酒店房间很大，但是设施和装修都很旧了，是时候该翻新了。
酒店地理位置优越，交通便利，距离悉尼中央车站很近。附近有7-11便利店和Woolworths超市。
早餐种类比较普通，每天的菜品都一样，没有变化。如果想吃蔬菜，唯一的选择就是蔬菜汁。早餐时段餐厅有时会很拥挤。
房间里配备了冰箱、保险箱、衣柜和衣架。饮用水是收费的。
酒店设施略显老旧，但考虑到价格，整体还是非常干净的。我们提前抵达酒店，很幸运房间已准备好，所以酒店让我们提前办理了入住。非常感谢工作人员的帮助！
位置很好，也很方便。唯一不好的是床和枕头太软了。
房间很干净，去哪里都很方便。工作人员对客人照顾周到，包括非常友好的客房服务员。
房间宽敞干净。我们一家四口入住，酒店为我们加了床。床非常舒服。服务也很好，一大早帮我们叫了去机场的出租车。
离中央车站很近，从机场或其他地方坐火车过来很方便。