酒店回复: Kia ora Thank you for your positive review and perfect score. We’re so pleased to hear that you enjoyed your stay, from the breakfast selection and convenient parking to the peaceful atmosphere.It’s great to know the service felt warm and attentive, and that you had time to enjoy a good beer as well. Your feedback means a lot to our team and truly encourages us to keep delivering the experience you described.We hope to welcome you back again soon.Nga mihiDania McRaeHotel Manager
酒店回复: Kia ora,Thank you for your review and for sharing those helpful details with future guests. We’re pleased you enjoyed our location next to the spa and the convenience of being able to walk there easily. We also appreciate you mentioning the laundry facilities it’s great to know these were useful during your stay.Thank you for choosing to stay with us, and we hope to welcome you back again soon.Ngā mihi,Dania McRaeHotel Manager
酒店回复: Kia ora,Thank you for taking the time to share your feedback. We’re pleased to hear the room worked well for your family and that the bedding layout suited your stay. It’s also good to know the pool temperature was comfortable during your visit.We appreciate your comments about the facilities and the pool size this kind of feedback helps guide where we focus our ongoing improvements. We’re also glad our team was able to assist you in English and support a smooth stay for you.Thank you again for choosing to stay with us, and we hope to welcome you back in the future.Ngā mihi,Dania McRaeHotel Manager
酒店回复: Kia ora,Thank you for your wonderful feedback and for continuing to choose to stay with us when you visit Rotorua. It’s great to hear how much you value our location opposite the hot springs and the convenience that brings, along with the added perks. We really appreciate your loyalty and look forward to welcoming you back again on your next visit.Ngā mihi,Dania McRaeHotel Manager
酒店回复: Kia ora TerenceskyThank you for your kind feedback and for taking the time to share your experience. It’s great to hear you found the room clean and comfortable and enjoyed our location next to the hot springs, as well as the added benefit of discounted access.We appreciate your recommendation and hope to welcome you back again in the future.Ngā mihi,Dania McRaeHotel Manager
5.0分
经典三人间
家庭亲子
酒店在这个硫磺小镇里
一到这里就闻到浓浓的硫磺味
这里离温泉特别近步行可到达
距离毛利文化村也很近
值得一去的地方
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酒店回复: Kia ora Qianxin,Thank you for your feedback and for rating your stay so highly. We’re glad you enjoyed the location and appreciated being within walking distance of the hot springs and nearby cultural attractions.Rotorua’s geothermal environment is certainly part of its character, and we’re pleased to hear you found the area worth visiting.Thank you for choosing to stay with us, and we hope to welcome you back again in the future.Ngā mihi,Dania McRaeHotel Manager
酒店回复: Kia ora,Thank you so much for your kind review. We’re really pleased to hear you enjoyed the convenience of parking right by your room and our lakeside location.Being close to the lake and nearby hot springs is something many of our guests appreciate, especially after a busy day, so it’s great to know this added to your stay. We truly appreciate you taking the time to share your experience and hope to welcome you back again in the future.Nga mihiDania McRaeHotel Manager
酒店回复: Kia ora,Thank you for taking the time to share your experience with us.We’re pleased to hear that you found our location convenient and that our front desk team made a positive impression on arrival. However, we are very concerned to learn about the incident you described regarding someone entering your room without knocking. We are currently reviewing this matter with our Housekeeping team to understand what occurred and to ensure it does not happen again. Please accept our sincere apologies for the distress this would have caused. Guest privacy, safety, and security are extremely important to us, and this situation does not reflect our standards or procedures. We appreciate you bringing this to our attention, as feedback such as yours helps us improve. If you are willing, we would welcome the opportunity to discuss this further please feel free to contact us directly so we can follow up appropriately.Ngā mihi,Dania McRaeHotel ManagerSudima Lake Rotorua
酒店回复: Kia ora matyupityu,
感谢您的精彩点评和高分评价。
我们很高兴听到您喜欢我们酒店靠近罗托鲁瓦湖和水疗中心的便利位置,以及餐厅和投币式洗衣设施。很高兴得知您觉得这里的食物很美味,而且总的来说,这家酒店是您入住的理想之选。
我们期待很快再次欢迎您的光临。
Ngā mihi
Awatere Douglas
酒店经理
酒店回复: Kia ora ,Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear you enjoyed our convenient location and that our team was able to assist you during check-in. However, we are sorry to learn that aspects of your experience did not fully meet expectations particularly the bathroom size and the inconvenience caused by your room being located in a different building.We understand how challenging it can be to manage luggage, especially during busy departure times, and we apologise that assistance was not available at check-out. Your comments have been shared with our team so we can review how we support guests during peak periods.We truly appreciate your feedback, as it helps us improve both our facilities and service delivery. We hope to have the opportunity to welcome you back in the future and provide a smoother, more comfortable experience.Ngā mihi,Dania McRaeHotel Manager
都很好,早餐丰富,停车方便,非常安静,啤酒好喝,服务热情周到。都很好,早餐丰富,停车方便,非常安静,啤酒好喝,服务热情周到。
酒店就在博洛尼西亚温泉隔壁,走过去泡温泉很方便,记得带上酒店的浴巾,不然泡温泉处收费12新币一条毛巾。酒店有洗衣房,但是要在前台买代币,洗衣4新币,烘干4新币。
房间还行,有三张床,够一家四口睡,一张大床,两个小床,设施有点老,游泳池很小,水温还行,服务人员说英语,还好我们都会英语交流
每次来rotorua都会定这个酒店,就在温泉对面,走路很方便,而且去温泉还能打折!酒店里面也有免费温泉。
房间干净整洁,床品舒适,酒店位置就在小镇最著名的百年温泉旁边,步行三分钟,入住酒店泡温泉还有优惠,强烈推荐
酒店在这个硫磺小镇里
一到这里就闻到浓浓的硫磺味
这里离温泉特别近步行可到达
距离毛利文化村也很近
值得一去的地方
酒店特别好,可以把车开到房间旁边,酒店在湖边,旁边就有一个温泉,玩了一天结束可以去抱一下温泉缓解一下疲劳
酒店地点很方便,就在湖边,有名的温泉池就在对面,走路过去大概两分钟的样子。刚到酒店时对酒店前台的服务人员印象非常好,特别热情行李让人帮忙拿到房间。但是早上有人没有敲门就直接进入了我们的房间,当时我们两个女孩子在洗漱还没有退房,人没有看清楚就立刻退了出去,所以不知道是什么人刷进了我们的房间,酒店安全有待提高!!!所以很差的服务分是给酒店管理的。
酒店紧邻罗托鲁瓦湖,您可以在餐厅边用餐边欣赏湖景。停车区和水疗中心是连在一起的,开车过来的时候我有点困惑,不知道是不是可以开到水疗中心里面去。其实只要开到停车场深处就能找到酒店了。酒店由几栋建筑组成,有点像滑雪营地。前台楼旁边有自助洗衣房,可以洗涤烘干,非常方便。前台前的餐厅可能有点贵,但味道很好,值得推荐。由于可以步行到水疗中心,这里是罗托鲁瓦值得推荐的酒店。
酒店位置距旅客中心步行15分钟,离波里尼西亚温泉很近。房间很大,但卫浴间小,看起来跟房间不太配。分配的房间在另一栋,需搬行李上楼梯。服务生入住时帮了忙 ,但离店时匆忙,只能自己搬。