酒店回复: Dear Alex, Thank you for sharing your experience of your recent stay at The Grand Imperial. We are thrilled that we exceeded your expectation. Nandini is a very important part of our team, who takes extreme care of our esteemed guests. We are delighted that you found our service and food exceptional. We value your patronage and look forward to your continued support. Warm Reegrds, The Grand Imperial.
酒店回复: Dear Ivilazon, Thank you for posting your review. We take your concerns very seriously. We have investigated your concerns about the housekeeping and the persons responsible have been severely reprimanded. We assure you that necessary steps have been taken so as to ensure guests satisfaction. As for the swimming pool., our timings are very clear. Pool is open from 7 am to 7.30 pm. It has been noticed that some guests do misuse it, after repeated notice, and we have appointed special personnel to remind guests of the same. We sincerely apologize for any inconvenience caused to you during your stay. We do value your patronage. Warm Regards, The Grand Imperial
很好,泳池很舒适,是heritage hotel
非常喜欢!很干净,环境很好,服务人员超级棒。食物很美味,床很软,空调也很凉爽。
这家酒店充满了复古魅力。房间舒适,装饰精美,酒店的庭院也很漂亮。尽管我们因为航班延误深夜才抵达,但所有的员工都非常勤奋和热情。早餐不错。餐厅的菜品比外面要贵一些(酒店嘛,可以理解),但味道很好,份量也很足,我们特别喜欢他们的平安夜特色晚餐。酒店位置离泰姬陵区域稍远,但用Uber自动三轮车出行非常方便。酒店的花园和泳池区域让人感觉像是在喧嚣的阿格拉中找到了一片宁静的绿洲,所以我们睡得很好。我们入住期间,酒店天台正在施工,所以没能使用露台——这有点可惜,因为那里的景色看起来很棒。
前台员工服务很好,提供免费饮用水。还有免费海娜手绘。酒店环境不错,很干净,房间也很大。
很棒的酒店,地理位置绝佳——历史感十足,入住体验很棒。服务一流,在泳池边放松也很惬意。
服务不错,性价比很高
服务很好,住宿也很干净。
美丽的历史酒店——*** 仿佛置身于百年前的时光。房间里的大部分家具几乎和酒店本身一样古老,装饰简洁,与酒店氛围相得益彰。泳池位于后花园,环境优美,是您放松身心的理想场所。餐厅的菜品不错,入住和退房手续也快捷顺利。
服务很棒,Nandani 人也特别好!如果你来这里,一定要让她帮忙 :) 这家酒店简直就是喧嚣中的一小片天堂。房间又漂亮又宽敞!Nandani 还帮我做了指甲花,简直美极了!
我喜欢两个花园,包括入口和泳池区,以及建筑本身的建筑风格。房间很大,有一个休息区和一个非常大的浴室。我一点也不喜欢糟糕的服务(除了早餐服务员)。他们生平第一次问我是否需要打扫房间。我们要求了两次,晚上8点回来的时候,他们仍然没有打扫,我们不得不粗鲁地坚持要打扫,因为他们没有回应。整体清洁工作很差,有很多不足之处。房间和浴室的灯光虽然很暗,但灯却很多。早餐种类有限,而且在开放时间后才供应。泳池没有开放时间或规则,所以人们会在那里待到很晚,而他们早上很早就开始工作了。你不可能早上7:30就去擦地板和“打扫”公共区域。这对于阿格拉来说不是一个好选择。