酒店回复: Dear Valued Guest, we appreciate your time spent to leave a review from your recent stay with us. We are glad you were satisfied and we are very thankful for your high score. We hope to see you back for another amazing experience. Best regards, Mariia Nazarova, Front Office Manager
5.0分
希尔顿特大床房
商务出差
地理位置很好，走10分钟就能到广场，房间干净整洁，早上的自助餐还行吧。
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酒店回复: Dear Guest,Thank you for your 10/10 rating! We are delighted you enjoyed your stay with us and hope to welcome you back soon!Warm regards,Aneta PetrzilkovaQuality Manager
5.0分
希尔顿特大床房
独自旅行
原文
翻译由AI提供
希尔顿布拉格老城店（Hilton Prague Old Town）地理位置完美，服务周到，客房干净整洁，一切都令人满意。特别是酒店靠近老城，非常适合步行游览，自助早餐也很棒。选择这里让我的布拉格之旅更加特别，真是太棒了！
酒店回复: Dear Guest,Thank you for your 10/10 rating! We are delighted you enjoyed your stay with us and hope to welcome you back soon!Warm regards,Aneta PetrzilkovaQuality Manager
酒店回复: Dear valued guest,Thank you for your feedback. We are glad to hear that you found the hotel clean and overall had a pleasant stay. However, we are very sorry to learn about the missing items and the inconvenience this has caused.Please rest assured that we take such matters seriously. I kindly ask you to contact our Front Office team directly with the details of your stay (room number and dates), so we can thoroughly investigate with our housekeeping department.We appreciate your understanding and hope to resolve this for you as soon as possible.Best regards,Mariia NazarovaFront Office Manager
酒店回复: Dear WeiNaNa_,Thank you for taking the time to share your detailed feedback. I am truly sorry to hear that your experience did not meet expectations and that you encountered issues with the room condition, amenities, and especially with payment process. Please accept our sincere apologies for the inconvenience this caused during your stay.Your comments have been shared with our Front Office and Engineering teams to ensure these matters are addressed and do not happen again. We are also reviewing our breakfast offering to continuously improve guest satisfaction.We truly value your feedback, as it helps us identify areas for improvement, and we hope to have an opportunity to restore your trust on a future visit to Prague.Kind regards,Aneta PetrzilkovaQuality Manager
5.0分
希尔顿特大床房
独自旅行
房间很大，干净。
地段特别好，和火药塔以及老城步行很快就能到。
前台工作人员态度也挺好的，沟通的很愉快哈哈
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酒店回复: Dear valued Guest,Thank you very much for your kind feedback. We are delighted to hear that you enjoyed the spacious and clean room, as well as our convenient location near the Powder Tower and Old Town. It is also wonderful to know that you had a pleasant and friendly experience with our Front Desk Team. Your kind words truly mean a lot to us.We hope to have the pleasure of welcoming you back soon for another enjoyable stay in Prague.Warm regards,Mariia NazarovaFront Office Manager
非常好的酒店，不愧是连锁名牌。房间设施完善，卫生很好，员工态度和蔼耐心。酒店自助早餐非常丰盛。酒店位置超棒，出去老城各个地方十分方便，步行可达。强烈推荐大家选择这家酒店。
有一点遗憾是给我们的房间朝向向内侧，没有景观和阳光，因我们白天都出去，所以也没介意，以后再来需要强调朝向。还有房间的打扫有几天不太及时，直到晚上回来还没有打扫和更换，需要改善。
总体很满意。
地理位置很好，走10分钟就能到广场，房间干净整洁，早上的自助餐还行吧。
希尔顿布拉格老城店（Hilton Prague Old Town）地理位置完美，服务周到，客房干净整洁，一切都令人满意。特别是酒店靠近老城，非常适合步行游览，自助早餐也很棒。选择这里让我的布拉格之旅更加特别，真是太棒了！
酒店住宿很方便
地理位置绝佳。步行几乎可以到达所有地方，而且所需的公共交通工具都在步行1分钟的范围内。住在这里感觉就像在美国一样。
虽然是老酒店，但是到处都挺干净，没什么不好的感受，就是马桶冲水不是特别猛。在酒店丢失了一顶空顶遮阳帽，一件MOCO的长T恤，一条白色阔腿牛仔裤。如果离开那天，我不是整个房间地找那件白色T恤穿，压根不会想到衣服、帽子和裤子被偷了。因为如果落下，我在找T恤时一定会看到，当时赶时间收拾行李没在意。到了德国才发现，就是没有了🙂↔️
酒店在布拉格老城区，地理位置还可以，离布拉格广场还算近，但是房间设施很陈旧，一次性用品啥的什么都没有，淋浴房的花洒架子也是坏的。。。早饭也很一般，没啥吃的。这次还因为前台业务的不熟悉导致重复扣除我的两晚房费，问了前台也搞不清楚，说是押金会退，最后还是出账单扣钱了，折腾了老半天，非常影响心情。还好携程的客服还算负责，帮忙及时的沟通和解决了。总之，避雷这家酒店，感觉只是徒有希尔顿这个名字，服务和房间根本配不上这个价位
房间很大，干净。
地段特别好，和火药塔以及老城步行很快就能到。
前台工作人员态度也挺好的，沟通的很愉快哈哈
停车费贵得离谱，我们问前台哪里可以停车时，他们也没提过。位置很好。第一天晚上入住时，房间不干净，地毯上有头发。他们第二天打扫了。员工很友善也很乐于助人。
我们通过Trip.com预订时，不知何故出现了一些小插曲，酒店方面似乎不知道我们的预订包含两名儿童，因此需要一张沙发床。不过，客服人员立即解决了这个问题。早餐非常棒（甚至还有粥，能照顾到亚洲客人的口味！）。地理位置也很好，离老城区只有10分钟的路程。对于喜欢水烟/hookah的朋友，酒店后面就有一家很棒的咖啡馆，步行只需4分钟。
强烈推荐。