酒店回复: Our sincerest apologies for the less-than-perfect stay. Your opinion and satisfaction are critical to us, and we are very sorry we were unable to meet your expectations. Thanks for taking the time to write a review. We will continue our property improvements soon, which will address your concerns. It is our goal that all our guests have a clean, comfortable room and a pleasant stay with us. We hope you will stay with us again for a more positive experience.
酒店回复: Thank you for your kind comments regarding our staff and your recent stay at the LaQuinta Inn by Wyndham. We are currently in the process of making improvements to our property, which will include addressing your concerns. We hope you will stay with us for a more positive experience
酒店回复: Thank you for sharing your experiences, and for bringing this matter to our attention, your satisfaction and continued trust are our top priorities. We will be looking into this and hope to see you again for a more positive experience
3.0分
家庭亲子
原文
翻译提供方：Google
早餐很差……鸡蛋煮得很硬，去壳后放在热水里。有些鸡蛋都破了……水很浑浊……呃！！！
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酒店回复: Thank you for choosing La Quinta Inns USF by Wyndham for your recent stay. Your feedback will be shared with our team, and we will be working to correct all concerns. Hope to see you next time you are in the area as we continue to make progress with our property improvements.
3.0分
其他
原文
翻译提供方：Google
必须更换床垫
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酒店回复: We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance so we can share a more positive experience, as our property improvements are in progress, and will include your concerns.
5.0分
情侣出游
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Yuengling brewery, Busch gardens, botanical garden, USF, Moffitt cancer center within a few minutes drive. Lots of restaurants & easy access to Tampa. Hotel undergoing upgrades, very comfortable.
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酒店回复: We are glad to hear that you enjoyed your stay with us at La Quinta Inn & Suites USF by Wyndham. We truly want all our guests to find comfort at our hotel. Thanks for staying with us and thanks for the recommendation and taking the time to let us know how your stay was.
3.0分
其他
The staff was great, cold room and the breakfast wasn't bad. But you can tell this is jus a dated hotel.
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酒店回复: Thank you for your kind review regarding our staff and your recent stay at La Quinta Inns USF by Wyndham. We are currently in the process of our renovation, which will address your concern. we hope to see you again for a more positive experience.
4.0分
商务出差
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Staff very nice. Condition of hotel is completely in need of maintenance and renovation.
No working WiFi except in lobby. In current times that is an amenity that should be a non-issue for guest stay. Standard requirement.
Shame on Hotel owner not to do upgrades to the property
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酒店回复: Thank you for your kind comments regarding our staff at La Quinta Inns USF by Wyndham. Your feedback from your stay will help us identify opportunities where we can focus on making improvements as we are working towards updates to the property to include your concerns. Thanks for bringing your concerns to our attention. looking forward to showing you nothing less than perfect.
3.0分
家庭亲子
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First room we checked in reeked of smoke. Was given another room that was fine. Carpet in the halls on our floor was filthy. Not a good look. Wish we stayed next door at the Hilton as we did previously.
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酒店回复: We are genuinely sorry that we did not meet your expectations. We value the opinions of our guests and evaluate each message, suggestion, and comment to determine how we can further improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback will help us identify opportunities where we can focus on making improvements as we work toward improving our property. I appreciate you sharing your experience with me, and I look forward to serving you in the future.
3.0分
其他
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I was disappointed with the suite as it smelled bad like a wet dog, we had to ask for another room. There was no wifi in the rooms and they said it was not working for the past few weeks. They also cut the water when I was about to shower but that was only for an hour. Overall I was very disappointed
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酒店回复: ) Thank you for taking the time to post a review with your concerns. We are very sorry we did not meet your expectations. This is very concerning to me, and is not in our standards, and will be addressed as the improvements continue. We look forward to giving you a better experience as we work towards our property improvements.
这家酒店急需维修。那些墙和门太糟糕了。酒店里的味道也难闻。他们得采取措施了，因为考虑到这些晚的价格，如果我知道会这样，我肯定会选择另一家酒店。
过夜
短暂过夜还不错。房间可以升级，比如铺地毯，但浴室最好是新装修的，干净整洁。免费早餐布局合理，选择多样，咖啡也不错。工作人员非常友好高效。
到达酒店后，他们说系统坏了，不知道怎么修，所以我们没法入住。我们得去看演唱会，等不及系统修好了。请全额退款。
早餐很差……鸡蛋煮得很硬，去壳后放在热水里。有些鸡蛋都破了……水很浑浊……呃！！！
必须更换床垫
Yuengling brewery, Busch gardens, botanical garden, USF, Moffitt cancer center within a few minutes drive. Lots of restaurants & easy access to Tampa. Hotel undergoing upgrades, very comfortable.
The staff was great, cold room and the breakfast wasn't bad. But you can tell this is jus a dated hotel.
Staff very nice. Condition of hotel is completely in need of maintenance and renovation.
No working WiFi except in lobby. In current times that is an amenity that should be a non-issue for guest stay. Standard requirement.
Shame on Hotel owner not to do upgrades to the property
First room we checked in reeked of smoke. Was given another room that was fine. Carpet in the halls on our floor was filthy. Not a good look. Wish we stayed next door at the Hilton as we did previously.
I was disappointed with the suite as it smelled bad like a wet dog, we had to ask for another room. There was no wifi in the rooms and they said it was not working for the past few weeks. They also cut the water when I was about to shower but that was only for an hour. Overall I was very disappointed