酒店回复: Thank you for sharing your thoughts with us! We’re glad to hear that you found good value in your stay. It’s true that our building has over a century of history, and while its age gives it unique character, we understand it can also come with certain challenges—like the windy conditions you experienced.We appreciate your balanced feedback and are always working to improve comfort while preserving the charm of our historic property. We hope to welcome you back again soon for an even better stay.Thank you once again for choosing us!
4.7分
经典特大床房
商务出差
设施:豪华酒店的设置都蛮老的,建在山顶,外面和lobby很好拍。
卫生:每天都会打扫,换的蛮勤快的。
住了两周 整体服务还不错
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酒店回复: Thank you so much for taking the time to share your feedback. We’re delighted to hear that you enjoyed the beautiful hilltop setting, as well as our lobby and exterior areas for photos. It’s also wonderful to know that our housekeeping team helped make your two-week stay comfortable with their consistent cleaning and linen service.We truly appreciate your comments regarding our facilities and will continue working on improvements to enhance the overall guest experience. Your insights are very valuable to us.We hope to have the pleasure of welcoming you back again soon!
酒店回复: Thank you for sharing your thoughts. We’re pleased that you appreciated the historic character and retro charm of our hotel. We understand your concern regarding the need for renovation and truly value your feedback. Continuous improvement is important to us, and your comments help guide our efforts to enhance the guest experience.We hope to welcome you back in the future and provide an even more comfortable stay.
酒店回复: Thank you for sharing your detailed feedback with us. We sincerely appreciate you taking the time to highlight both the positive aspects of your stay and the areas where we fell short.We’re truly sorry to hear that your arrival experience was less than ideal, especially after such a long journey and with elderly guests in your group. While our early check-in fee is a standard policy based on availability, we understand how it may have felt inconvenient under the circumstances. We’re glad to hear that our luggage storage service was helpful.Your comments regarding the room size, restaurant pricing, and the quality of the hot milk have been noted and will be shared with our relevant teams to ensure better quality and service moving forward. We also acknowledge that the hotel’s location on higher ground may pose a challenge for some guests, and we’ll consider how we can better assist with transportation options or provide clearer guidance in the future.On a positive note, we’re happy to hear you enjoyed the scenery and the unique photo opportunities nearby — the "Inception camera" view is definitely a highlight!Thank you again for your valuable feedback. We hope to have the chance to welcome you back and provide a smoother, more comfortable stay next time.
酒店回复: Thank you for your feedback. I appreciate your positive comments about the comfort of the bed and the environment being safe. I’m sorry to hear about the issues you experienced with traffic noise and the difficulty of getting to breakfast due to the location. We understand how these factors can impact your stay. Also, I regret that the room you were assigned didn’t meet your expectations. We’ll take your comments into consideration to improve our services. We hope you'll reconsider staying with us again in the future, and if you do, we'd be happy to ensure a more suitable room for you. Safe travels!
非常老钱风的酒店,在山顶上,环境很美很干净,离唐人街很近步行10分钟,意外的是顶楼的酒吧非常出名,可以尝试马天尼
酒店1925年开业,100年的老酒店,但是保养算好的,并没有太久的感觉,早餐有点贵,吃的东西也很少,这里交通很方便,叮叮车就在门口,买个一日票随便坐。可以到达旧金山全部景点,给我们的房间正好看到市中心夜景和**岛。
还不错,就是风太大了,房屋很老,毕竟100年了。就图个性价比
设施:豪华酒店的设置都蛮老的,建在山顶,外面和lobby很好拍。
卫生:每天都会打扫,换的蛮勤快的。
住了两周 整体服务还不错
旧金山安全地带。
酒店设施和服务令人满意。
餐食也很好。
会再次光顾。
酒店很有历史感 设施很复古 但确实该翻新了
第一天入住的前台服务态度一般般,我们飞了十几个小时还带了三个老人的情况下,直接让我们加50刀/间房提前入住,没有商量的余地。但是行李寄存没有额外收费,房间很宽敞但是床不不有点小(尤其是对两个人来说),留下的餐厅味道普通但价格较高,甚至给我们5杯热牛奶里面还有一杯是有点发酸的…还有一点就是酒店位于高地,所以周边虽然有早餐店和超市要回去都得爬坡,不是很方便,基本上靠UberEats解决,好处是景色不错,可以很方便的拍到盗梦空间机位
客房服务人员非常棒!前台也很乐于助人。但是浴室的水一直很热,虽然他们在房间里放了一张说明,但冷水的水流非常小,很难保持水温一致。
酒店其实没有觉得那么旧
床和枕头也算舒服
周围环境还可以,没有不安全因素
一楼有一个打水的地方
主要有两个问题
一个是他这个前面是一条主干道,当当车也从前面穿过,所以一直会有交通的噪音
另一个是他在一个山上。想去吃早餐,就需要下山,而上山就很费劲
还有一个,携程订的房,他给安排在电梯口的那一间是最小的最吵的房子
如果是我下一次去,肯定不会再住这个酒店了
一家很有老式风格的酒店。床很舒服,房间也挺干净的。就这个价格来说,你应该能免费获得瓶装水。虽然窗帘可以完全拉上,但房间还是不能完全变黑。位置很好看,但是在一个上坡上,所以走起来会有点费劲。