酒店回复: We are sorry you experience this at our hotel, I assure you I have spoke with our team and this matter was addressed accordingly, We thank you for you review and letting us know your concerns.
酒店回复: Thank you for staying with us. We look forward to seeing you again.Thank youMelissa
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叶
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The Room needed to be cleaned propertly and the AC didn't work the staff Some acted as if you were bothering them if you asked a question telling you to wait for the morning shift .And being polite goes a long way.Some staff was not approachable.Smile‼️‼️‼️
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酒店回复: We want to thank you for your feedback and apricate you letting us know about your experience. I have let the team know about your concerns and working hard to make sure each guest are happy. We hope to see you again and please let us know when you come back so we can make your stay great.
我当时在前台，没有看到工作人员，就靠在柜台边说：“你好，需要帮忙吗？”等了两分钟，那位女士做了个“走开，嘘，后退”的手势才跟我说话。如果前台有人的话，我就不会这么做了。我联系了前台员工，要了一条额外的毛巾。我们入住的大床房，前台人员给了我两条毛巾。前台人员让我把脏毛巾拿给她，她会给我两条。但仍然没有给我额外的毛巾。她告诉我，我拿不到额外的毛巾，因为酒店需要给其他客人。我还想借个风扇，她说我们没有。我对她说了谢谢，祝你有个愉快的一天。于是，我回到房间，向客房服务人员要了一条额外的毛巾。客房服务人员非常好心地给了我一条额外的毛巾，没有问题。这起事件发生在2025年6月3日上午8点到10点30分之间。感谢您的时间！
员工培训不足。我的第一把钥匙坏了。第二把钥匙打开了房间，但房间正在装修。第三把钥匙打开了新房间的门，但第二天早上我发现它打开了整个酒店所有客人的门。我去别人的浴室才发现那不是我的房间，这真是太难了……哦对了，电视坏了，还发现了一只蟑螂。除此之外，床真的非常舒服，我睡得很好。
那天晚上我去要干净的毛巾，在前台等了25分钟，但他们一直没帮我。卫生纸架坏了，我报告了，但他们一直没修好。
我喜欢浴室和房间的整洁，闻起来很香，服务也很棒，食物也很好，如果你想放松一下，我推荐你去这家酒店，而且空调运行良好
工作人员很棒，环境干净清新，还有一个很棒的游泳池，我的家人玩了好几个小时。
舒适、干净、安静，适合一晚住宿。
仁慈
好的
叶
The Room needed to be cleaned propertly and the AC didn't work the staff Some acted as if you were bothering them if you asked a question telling you to wait for the morning shift .And being polite goes a long way.Some staff was not approachable.Smile‼️‼️‼️