酒店回复: Dear Hassan,Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations.We take cleanliness and maintenance very seriously, and your comments about the condition of the rooms are concerning. Please know that we are addressing these issues with our team to ensure they are resolved promptly. Your feedback is invaluable in helping us improve our services.We regret that we did not have the opportunity to address your concerns during your stay. If you are willing to give us more details, we would appreciate the chance to look into this further and make things right.Thank you again for bringing these matters to our attention.Best regards,
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服务还有待改进！不友好的工作人员！在酒吧，您必须起身才能点饮料或食物！您还必须前往取餐。没有基夫
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re sorry to hear that you found the service lacking during your visit.We strive to provide a welcoming and comfortable experience for all our guests, and it seems we fell short in your case. We appreciate your comments about the bar service and will review our procedures to see how we can improve. Ensuring a smooth and enjoyable experience is important to us, and your input helps us to make necessary changes.We hope to have the opportunity to serve you better in the future. Thank you again for your feedback.Best regards,
酒店回复: Dear Pat , thank you for taking time and sharing with us your experience at the check in ,I apologize for the long time that your check in took but I can confirm to you that its not from our standards , I will pass the information to my team so we can learn how to improve our service and to avoid issues like this in future . we are here always to listen to you and to learn more so i would love to thank you again for your time and to tell you that we are waiting to see you with us for the next time and to provide you with a better experience .Lina, Guest relation
酒店环境超级好，海边大道每天可以散步，很喜欢🌸
非常不错的酒店，工作人员也很友好。
酒店很大，房间装修一般，早餐很丰富
豪华酒店，设施一流，服务却毫无亮点。
酒店非常漂亮，大堂令人赞叹。
泳池非常漂亮。
房间宽敞，露台美轮美奂。
家具略显陈旧。
毫无服务可言，员工粗鲁无能。
我觉得这家酒店被高估了。
大堂很漂亮，房间大小也合适。我不得不换房间，因为房间里有霉味，而且第二个房间的空调也不太好。
我以前住过，现在好多了。只是在那里住过。
1. 停车太糟糕了。他们根本不在乎。五星级酒店竟然没有VIP停车位……简直是笑话。自己停车……他们在那里办婚礼……我付了钱的停车位都不能用……婚礼结束后我花了两个小时才找到一个车位……真是疯了。
2. 早餐很一般。
3. 客户服务太差了。
我会选择凯宾斯基酒店……虽然价格可能稍贵一些，但比这家酒店更物有所值。
他们对客人的态度、停车和早餐收费过高，对我来说已经够多了。
特拉维夫最差的酒店之一。酒店大堂看起来不错，但房间却糟糕透顶，老旧肮脏，还有蟑螂。千万别浪费时间和金钱。我看过评论，但没在意，结果就是那样，所以还是另寻酒店吧。
服务还有待改进！不友好的工作人员！在酒吧，您必须起身才能点饮料或食物！您还必须前往取餐。没有基夫
需要注意的是，带海景阳台的房间没有装修，与网站提供的照片不符。
我们必须支付额外费用才能获得预订的房间。
此外，海景仅是部分的，起重机位于酒店右侧客房的对面。
遗憾的是没有获悉房间前面正在施工。
酒店本身相当不错。
游泳池值得更新。
尽管已经预订，工作人员还是花了30分钟才找到房间。借口是，即使状态显示已准备就绪，他们也必须在发放钥匙之前派人亲自确认房间的状态。在无法亲自确认后，他们终于在 30 分钟后提供了另一个房间。