酒店回复: Thank you for your letting us know about your stay. Would you be able to reach out to the hotel directly so we can investigate the room you were in and see where the ball was dropped. We are known for our clean hotel and I want to let you know this is not our standard. Hopefully you will be back so we can prove to you that we do have a top notch hotel.
5.0分
商务出差
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The room was spotless, great fridge freezer, no bugs. Loved the metal base bed. Non-internet TV was a little annoying but I ended up watching 5 Hallmark Christmas movies back to back while eating takeout, so, really, a mom’s dream getaway. Thanks!
4.0分
家庭亲子
The whole experience was great from start to finish. They’re clearly working on a remodel but everything was still perfect for our stay.
5.0分
情侣出游
The beds were very comfy and the staff was very nice. The lady who worked in the breakfast kitchen was very helpful and pleasant!
3.0分
其他
Nice location off the interstate with many food/shopping options close. Pool water was very cold (not heated). Breakfast had good variety. Room clean.
4.0分
其他
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Good Stay in Mason
We were in a handicapped room even though we are not handicapped. We were told it occurred because we booked 3rd party. This created problems with the shower as water went everywhere. Hose cleaner did not understand English , but Front desk Service was quick to bring towels. Breakfast was ok and all other items were good
也是出差一直住这家，周围配套很方便，有比较大的超市，餐厅，加油站，附近有个小水池会有会很多大鹅在玩；酒店的早餐也很可以。
交通方便、房屋大。
房间不干净。泳池很冷，尽管说是加热的。工作人员很棒，早餐也很好
不太喜欢卫生间，但其他都很好，很干净
房间很脏，即使我关掉风扇也不会停止。因为噪音我无法入睡
The room was spotless, great fridge freezer, no bugs. Loved the metal base bed. Non-internet TV was a little annoying but I ended up watching 5 Hallmark Christmas movies back to back while eating takeout, so, really, a mom’s dream getaway. Thanks!
The whole experience was great from start to finish. They’re clearly working on a remodel but everything was still perfect for our stay.
The beds were very comfy and the staff was very nice. The lady who worked in the breakfast kitchen was very helpful and pleasant!
Nice location off the interstate with many food/shopping options close. Pool water was very cold (not heated). Breakfast had good variety. Room clean.
Good Stay in Mason
We were in a handicapped room even though we are not handicapped. We were told it occurred because we booked 3rd party. This created problems with the shower as water went everywhere. Hose cleaner did not understand English , but Front desk Service was quick to bring towels. Breakfast was ok and all other items were good