酒店回复: Hi Haydenquel,Thank you for your feedback! We’re glad to hear you enjoyed the service, and we appreciate you choosing to stay with us. We hope to welcome you back again soon!Warm regards,Holiday Inn Express & Suites NE Perimeter – Sandy Springs Team
5.0分
商务出差
Room clean an front desk was very nice I’ll be back here an the breakfast is good an fresh love dem pancakes
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酒店回复: Dear Nicholas, Thank you so much, Nicholas! We’re really glad to hear your room was spotless and that our front desk team made you feel welcome. And yes — those pancakes are a guest favorite!We appreciate you choosing to stay with us again, and we’ll be ready to welcome you back anytime.Warm regards,Holiday Inn Express & Suites NE Perimeter – Sandy Springs Team
5.0分
其他
Very Courteous, clean breakfast was extremely beautiful. I enjoyed the extra customer service via text. The $50 security deposit made me happy
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酒店回复: Dear Erica,Thank you so much for the wonderful 10/10 review! We’re really glad to hear that our team’s courtesy, the clean and inviting atmosphere, and the breakfast all hit the mark for you. It’s great to know you enjoyed the text support and that our deposit process gave you peace of mind.We truly appreciate you choosing to stay with us and hope we’ll see you again soon!Warm regards,Holiday Inn Express & Suites NE Perimeter – Sandy Springs Team
4.0分
情侣出游
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I CALLED THE DAY BEFORE TO EXPLAIN WE WERE DRIVING FROM TALLAHASSEE ALL THE WAY UP TO ATLANTA SO WE WOULD BE ARRIVING IN THE MIDNIGHT HOURS, BUT WAS TOLD NO NEED TO CALL. CHECKIN WAS WAY LESS THAN DESIREABLE. CLERK TOLD ME THEY WERE FIXING TO CANCEL CAUSE I HAD NOT MADE IT IN EARLIER, ALTHOUGH THAT IS WHY I CALLED IN ADVANCE IN THE FIRST PLACE. NO INSTRUCTIONS WERE GIVEN BY NIGHT CLERK AS TO WHERE TO PARK. NO TROLLEY TO CARRY IN MY LUGGAGE, WHICH I WAS TOLD TO OFFLOAD OUTSIDE AT 1AM IN THE VERY CHILLY AND WINDY MID NIGHT AREA OF TIME AND WAIT FOR MY HUSBAND TO COME BACK, BUT DID NOT MENTION HE WOULD NEED THE KEY TO BE ABLE TO ACCESS THE ELEVATOR FROM THE PARKING GARAGE, ONCE HE FINALLY FOUND IT. SO HE HAD TO WALK ALL THE WAY UP THE HILL FROM THE PARKING DECK BELOW. BEYOND CHECKIN, THE ROOM WAS AWESOME, BREAKFAST WAS AWESOME, AND I DID MENTION TO STAFF AT CHECKOUT HOW TO IMPROVE THE CHECKIN PROCESS. AND I DID TELL THEM I DID ENJOY THE STAY AND THE BREAKFAST.
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酒店回复: Dear Vicki,Thank you for taking the time to share such a detailed review—and for choosing to stay with us after a long drive from Tallahassee. We’re truly glad to hear you enjoyed your room and our breakfast, but we’re very sorry for the frustrations you experienced during check-in.Your arrival should have been smooth and welcoming, especially given the late hour and the advance call you made. The confusion about your reservation, lack of parking guidance, and the challenges with luggage and elevator access weren’t acceptable, and we appreciate you bringing these issues to our attention. We’ll be reviewing these concerns with our team to ensure our late-night check-in procedures are clearer, more helpful, and consistently followed.Thank you again for the feedback you shared at checkout—and for still letting us know you enjoyed your stay overall. We hope to have the chance to provide you with a much smoother arrival on your next visit.Warm regards,Holiday Inn Express & Suites NE Perimeter – Sandy Springs Team
3.0分
家庭亲子
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Poor customer services In particular .Ninah. Very unprofessional and lacks common sense. All other staff were professional and dedicated to providing good customer services. Would not avoid holiday for one individual but would not be patronizing this hotel
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酒店回复: Dear Saiku,Thank you for taking the time to share your feedback. While we’re glad to hear you found most of our team professional and dedicated, we’re truly sorry for the negative interaction you described. This is not the experience we want any guest to have.We take concerns about professionalism very seriously, and your comments will be addressed internally to ensure this doesn’t happen again. We appreciate you recognizing the efforts of the rest of our staff, and we hope you’ll consider giving us another opportunity to provide the consistently positive service we strive for.Warm regards,Holiday Inn Express & Suites NE Perimeter – Sandy Springs Team
5.0分
其他
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Omg!! The lobby clerk which can't remember his name was siii helpful...I'm sorry for not remembering his name...I had to rent a car due to the flights issues with TSA and so I had to drive from Miami to GA and I got there really late and he was just there waiting for us me and my brother. Great help loved the room...super clean!! Which I was finally happy because been to georgia several times and the hotels I've stay..been dirty and bad smells .BUT this one fully RECOMMENDED!!! SUPER CLEAN ..LOVE THE BED AND SUPER WHITE SHEETS...THANK YOU FOR KEEPING THE ROOMS CLEANS..TO THE HOUSEKEEPER THAT WORKS FOR THEM...IM SO HAPPY .Definitely I WOULD AND WILL STAY AGAIN WHEN I COME TO GA. I COME ONCES A MONTH AND WILL START TO STAY HERE. THANK YIU GREAT SERVICE.
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酒店回复: Dear Maria,Wow — your review absolutely made our day! 🌟 After such a long trip from Miami, we’re really glad our team was able to give you a warm welcome and make things feel a little easier. We’ll be sure to share your kind words with our night clerk and our housekeeping team — they’ll be thrilled to hear it!Hearing that you found the room spotless, fresh, and comfortable truly means a lot to us. Our housekeeping team works hard behind the scenes, and your appreciation shines a big light on their efforts.We’d love to become your go-to hotel each month when you visit Georgia — we’ll be right here, ready to make every stay just as smooth and welcoming.Thank you again for the energy and love in your feedback! See you next month!Warmest regards,Holiday Inn Express & Suites NE Perimeter – Sandy Springs
此次到亚特兰大出差入住的这家酒店，整体设施完善，入住的房间窗帘是坏的，设施如能及时维护就更好了，此次入住整体还行。
酒店客房打扫，两张床只收拾一张。
垃圾放在房间不丢出去。没有理解是为啥。
住了三天停了两天水。
大概是自己运气不好吧。
一般般，路过住一晚没问题，卫生。
房间干净卫生，推荐入住
该服务
Room clean an front desk was very nice I’ll be back here an the breakfast is good an fresh love dem pancakes
Very Courteous, clean breakfast was extremely beautiful. I enjoyed the extra customer service via text. The $50 security deposit made me happy
I CALLED THE DAY BEFORE TO EXPLAIN WE WERE DRIVING FROM TALLAHASSEE ALL THE WAY UP TO ATLANTA SO WE WOULD BE ARRIVING IN THE MIDNIGHT HOURS, BUT WAS TOLD NO NEED TO CALL. CHECKIN WAS WAY LESS THAN DESIREABLE. CLERK TOLD ME THEY WERE FIXING TO CANCEL CAUSE I HAD NOT MADE IT IN EARLIER, ALTHOUGH THAT IS WHY I CALLED IN ADVANCE IN THE FIRST PLACE. NO INSTRUCTIONS WERE GIVEN BY NIGHT CLERK AS TO WHERE TO PARK. NO TROLLEY TO CARRY IN MY LUGGAGE, WHICH I WAS TOLD TO OFFLOAD OUTSIDE AT 1AM IN THE VERY CHILLY AND WINDY MID NIGHT AREA OF TIME AND WAIT FOR MY HUSBAND TO COME BACK, BUT DID NOT MENTION HE WOULD NEED THE KEY TO BE ABLE TO ACCESS THE ELEVATOR FROM THE PARKING GARAGE, ONCE HE FINALLY FOUND IT. SO HE HAD TO WALK ALL THE WAY UP THE HILL FROM THE PARKING DECK BELOW. BEYOND CHECKIN, THE ROOM WAS AWESOME, BREAKFAST WAS AWESOME, AND I DID MENTION TO STAFF AT CHECKOUT HOW TO IMPROVE THE CHECKIN PROCESS. AND I DID TELL THEM I DID ENJOY THE STAY AND THE BREAKFAST.
Poor customer services In particular .Ninah. Very unprofessional and lacks common sense. All other staff were professional and dedicated to providing good customer services. Would not avoid holiday for one individual but would not be patronizing this hotel
Omg!! The lobby clerk which can't remember his name was siii helpful...I'm sorry for not remembering his name...I had to rent a car due to the flights issues with TSA and so I had to drive from Miami to GA and I got there really late and he was just there waiting for us me and my brother. Great help loved the room...super clean!! Which I was finally happy because been to georgia several times and the hotels I've stay..been dirty and bad smells .BUT this one fully RECOMMENDED!!! SUPER CLEAN ..LOVE THE BED AND SUPER WHITE SHEETS...THANK YOU FOR KEEPING THE ROOMS CLEANS..TO THE HOUSEKEEPER THAT WORKS FOR THEM...IM SO HAPPY .Definitely I WOULD AND WILL STAY AGAIN WHEN I COME TO GA. I COME ONCES A MONTH AND WILL START TO STAY HERE. THANK YIU GREAT SERVICE.