酒店回复: Thank you for taking the time to rate your stay with us at the DoubleTree by Hilton Appleton! We’re glad to see you had a positive experience overall and truly appreciate your feedback. If there was anything that kept your visit from being a perfect 10, we’d love to learn more so we can continue to improve. Your input helps us ensure each guest enjoys a comfortable and welcoming stay. We hope to have the pleasure of welcoming you back again soon!
5.0分
情侣出游
Appreciated the late check-in after a sporting event. Really enjoyed the warm cookie too! The room was clean and comfortable.
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酒店回复: Thank you for the thoughtful review! We're delighted to hear that our late check-in flexibility helped make your evening easier after the sporting event. And of course, we're thrilled you enjoyed the signature warm cookie—it’s one of our favorite ways to say "welcome!" It's great to know your room was clean and comfortable, too. We truly appreciate you staying with us and hope to have the pleasure of welcoming you back again soon!
4.0分
其他
The room, the service and the staff were excellent.
The one problem we encountered is that there wasn't a Tv remote in our room.
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酒店回复: Thank you for your kind words—we're so glad to hear you enjoyed the room, service, and our friendly team! That means a lot to us.We do apologize for the inconvenience of the missing TV remote. That’s certainly not something we want our guests to experience, and we appreciate you bringing it to our attention. Feedback like yours helps us stay on top of the little details that make a big difference.We hope to welcome you back to DoubleTree by Hilton Appleton soon for another great stay!
5.0分
其他
Excellent service from the restaurant for dinner. Was delicious and ready when ordered. The entire stay was great.
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酒店回复: Thank you so much for the wonderful feedback! We're delighted to hear that your dinner experience at our restaurant stood out—delicious food and timely service are exactly what we strive for. It's also fantastic to know your entire stay was a great one from start to finish.We look forward to welcoming you back to DoubleTree by Hilton Appleton for another fantastic visit!
3.0分
其他
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Our stay was pleasant and peaceful, with a convenient central location near many attractions. The room itself was nice, though we did notice some cleanliness issues, specifically popcorn and kernels on the floor, suggesting it might not have been vacuumed. Aside from that, it perfectly met our requirements!
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酒店回复: Thank you for taking the time to share your experience with us! We're glad to hear that you enjoyed a peaceful stay and found our central location convenient for exploring the area. It's great to know the room overall met your needs.That said, we truly appreciate you bringing the cleanliness concern to our attention. Finding popcorn and kernels on the floor is certainly not up to our standards, and your feedback helps us ensure that future guests have an even better experience.We hope to have the pleasure of welcoming you back to DoubleTree by Hilton Appleton soon!
4.0分
家庭亲子
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The place is beautiful. We've stayed here before. This time sadly, we had to ask for cookies, the hot tub wasn't working and we were a tad sad to see amenities like breakfast at such a high cost. However, the hotel has clean nice rooms and we love the location.
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酒店回复: Thank you for sharing your experience with us and for choosing to stay again at the DoubleTree by Hilton Appleton. We're thrilled to hear you enjoy our beautiful property, clean and comfortable rooms, and convenient location—it truly means a lot to have returning guests like you.We're sorry to hear that this visit didn't quite meet the mark, especially with the hot tub being out of service and your disappointment around breakfast pricing and cookie availability. We completely understand how these details can impact your stay, and your feedback is very helpful as we continue to improve the overall guest experience.We hope to welcome you back again soon and provide the seamless, welcoming stay you’ve come to expect from us.
入住手续办理得又快又顺利。我住的房间就在电梯旁边，但一点噪音都没有。
房间很棒，员工非常友善，这个价格和地理位置能住到这样的房间简直太值了！肯定会再来的。
很棒的酒店，干净整洁，没有任何问题。
住得很棒。酒店很干净，员工也很友好。而且曲奇饼很好吃。早餐就一般般吧 :)
好的
Appreciated the late check-in after a sporting event. Really enjoyed the warm cookie too! The room was clean and comfortable.
The room, the service and the staff were excellent.
The one problem we encountered is that there wasn't a Tv remote in our room.
Excellent service from the restaurant for dinner. Was delicious and ready when ordered. The entire stay was great.
Our stay was pleasant and peaceful, with a convenient central location near many attractions. The room itself was nice, though we did notice some cleanliness issues, specifically popcorn and kernels on the floor, suggesting it might not have been vacuumed. Aside from that, it perfectly met our requirements!
The place is beautiful. We've stayed here before. This time sadly, we had to ask for cookies, the hot tub wasn't working and we were a tad sad to see amenities like breakfast at such a high cost. However, the hotel has clean nice rooms and we love the location.