酒店回复: Dear Guest,Thank you very much for your kind review and for choosing to stay with us during your trip through Germany. We’re delighted to hear that you enjoyed our convenient location and the quiet comfort of your room. It’s wonderful to know that you appreciated being close to Cologne Cathedral, the Perfume Museum, and the beautiful city surroundings.We truly appreciate your feedback and hope to have the pleasure of welcoming you back on your next visit to Cologne.Kind regards, your Mercure Team from Cologne
酒店回复: Dear Guest,Thank you for taking the time to share your experience. We sincerely apologize for the issues you encountered with the room cleanliness, odor, and your initial check-in experience. We regret that these factors negatively impacted your stay.Your feedback regarding the room and front desk service has been shared with our team to ensure improvements are made. We are pleased to hear that your check-out experience was more positive, and we hope to have the opportunity to welcome you back for a stay that fully meets your expectations.Kind regards, your Mercure Team from Cologne
酒店回复: Dear Guest,Thank you very much for your kind feedback. We’re delighted to hear that you enjoyed our convenient location next to the subway and the variety of nearby restaurants. It’s wonderful that you were able to take advantage of the short walk to the Rhine for a morning run. We hope to welcome you back on your next visit to Cologne.Kind regards, your Mercure Team
酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad to hear you enjoyed our convenient location and the variety of nearby restaurants. It’s great to know you found the surroundings pleasant and the room comfortable. We hope to welcome you again on your next visit to Cologne.Kind regards, your Mercure Team from Severinshof
酒店回复: Dear Guest,Thank you for sharing your detailed feedback.We’re pleased to hear you enjoyed the location, room comfort, and thoughtful touches from our housekeeping team. We’re sorry to learn about your experience with the restaurant service and front desk availability, and we’ll address these points with our team.We hope to welcome you back for an even better stay next time.Kind regards, your Mercure Team from Cologne
酒店回复: Dear Guest,Thank you for taking the time to share your experience. We sincerely apologize for the issues you encountered with the initial room, air conditioning, and bedding. We are glad our team was able to promptly arrange a room change, but we regret that other aspects of your stay did not meet your expectations.Your feedback regarding room lighting, bed size, and air conditioning will be shared with our team to ensure improvements are made. We appreciate your comments as they help us enhance the guest experience.Kind regards, your Mercure Team from Cologne
4.7分
标准特大床房
家庭亲子
门口就是地铁 去展会超级方便
两边都是直达
早餐很赞 很德式
前台服务很好
就是火车站过来好像不知道是哪个车到
下次还会选这个酒店
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酒店回复: Dear Guest,Thank you very much for your kind words. We are delighted to hear that you enjoyed our convenient location, great breakfast, and friendly front desk service. We apologize for any confusion regarding the train connections from the station and are happy to assist you with this information anytime.We look forward to welcoming you again on your next visit!Best regards,Your Mercure Team from Cologne
这是在德国旅行期间住的第三个酒店，地理位置很棒，酒店对面就是到科隆火车站的Bus站点，但是窗户隔音效果很棒，夜晚也很安静，关键是距离科隆大教堂、香水博物馆都不远，city walk也很赞。
设施略老旧，按照美居酒店的标准，这里打扫不算干净，周边环境还可以，但交通条件一般，入住时前台不热情，但最大的问题是屋子里面异味严重，堵上所有下水道，关上卫生间门，开窗通风从下午4点到晚上9点才没味了，还好退房时的前台态度比较好，要不都不想给服务分
环境很好，早餐晚餐都不错，值得推荐。
交通方便，地铁出口上来就是，门口就是商业街，吃饭地方很多且不贵，走走就到城市副中心或者莱茵河边，早上可以去河边跑步
酒店很干净，前台服务也很友好。地理位置也非常好。不过，房间里没有洗发水，而且Wi-Fi信号有时不太稳定。尽管酒店正对着火车站，但隔音效果非常好。总的来说，我还是很满意的。
酒店门口就是地铁站周边的环境还可以，是一条街道有一些餐厅，泰国和韩国餐厅也有。相对比较方便。 房间大小一般。
除了餐厅服务人员态度冷淡以及前台很多时候没人外，其他方面都很好。交通便捷，提供免费水，房间非常宽敞，设施都能正常运转，打扫房间的人员见我第一天没喝完气泡水还给主动换成了普通水
办好入住进房，扑面而来的臭味，去前台说明情况，倒是很爽快更换了房间。
入住后开了空调只觉得房间一直暖不起来，没注意检查空调出风口，当晚冻感冒，第二天检查出风口发现出的是冷风，太抓马。
房间灯光暗，床小，被褥薄，唯一优势可能就是交通方便了吧，其他真的是乏善可陈，分分钟被国内酒店秒杀
门口就是地铁 去展会超级方便
两边都是直达
早餐很赞 很德式
前台服务很好
就是火车站过来好像不知道是哪个车到
下次还会选这个酒店
很棒的住宿地点，就在车站正上方，走几分钟就到。房间很舒适，早餐种类丰富。房间不提供牙刷🪥，所以记得自己带。如果你需要的话，也没有拖鞋。