Especially, Carine is so nice and help me to buy TICKETS, Alothough,She is so busying on that day,really appreciate🌹
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酒店回复: Dear Olivia,Thank you so much for your lovely review!We’re thrilled to hear that you enjoyed your spacious room, our varied breakfast selection, and the convenience of our location near the airport train and metro. It’s also great to know that our team was able to offer early check-in and late check-out without any extra charge.A special thank you for highlighting Carine’s support — she’ll be very touched to hear your kind words!We truly appreciate your recommendation and look forward to welcoming you back on your next trip to Paris.Kind regards,Fabrice Benier,Guest Relations Manager
酒店回复: Dear Niuniuma,Thank you very much for sharing your kind feedback following your recent stay with us. We are delighted to learn that you appreciated our excellent location, the variety of our breakfast selection, and the unique atmosphere of our restaurant. It is also a pleasure to know that you found our hotel convenient and comfortable for a family stay in Paris.Your satisfaction is our greatest reward, and we truly hope to have the pleasure of welcoming you and your family back very soon.Kind regards,Fabrice Benier,Guest Relations Manager
酒店回复: Dear Huxixianzuo,Thank you for sharing your feedback following your stay with us in the centre of Paris.We are pleased that you appreciated our convenient location, just steps from the metro. We also take note of your comments regarding the sofa bed comfort in the triple room. As indicated at the time of booking, the third bed is indeed a sofa bed, and we regret if its level of firmness did not fully meet your expectations.With regard to the city tax, please note that this amount is set by the local authorities and applies to all hotels in Paris, depending on their classification.We thank you for your honest feedback and hope to have the opportunity to welcome you again in the future.Kind regards,Fabrice Benier,Guest Relations Manager
酒店回复: Dear Xiaowenzhang,Thank you very much for sharing such a detailed and positive review. We are delighted to hear that you enjoyed our central location and found it convenient for exploring Paris, from the Châtelet-Les Halles station to nearby landmarks such as the Louvre, Orsay Museum, Notre-Dame, and more.I am also pleased that our team was able to assist you with an early check-in and luggage storage, and that you felt well supported throughout your stay. We take great pride in providing attentive and personalised service for our guests.We appreciate your comments regarding the room size and will keep this in mind for future improvements. We hope to welcome you back to Novotel Paris Les Halles on your next visit to the city.Kind regards,Fabrice Benier,Guest Relations Manager
酒店回复: Dear Dababa999,Thank you very much for your detailed and positive feedback following your stay with us in the heart of Paris.We are delighted that you appreciated our prime location, directly next to a major metro station with its shopping facilities, as well as the wide choice of restaurants nearby. It is also a pleasure to read that you felt comfortable and safe in the area, and that many landmarks – including the Louvre Museum – were within easy walking distance.As you mentioned, we are currently carrying out renovation works to enhance our public areas. While some exterior scaffolding is visible at present, we are pleased that any daytime noise caused only minimal disturbance during your stay.We truly appreciate your balanced feedback and hope to welcome you back once our renovations are fully completed.Kind regards,Fabrice Benier,Guest Relations Manager
酒店回复: Dear Guest,Thank you very much for your lovely feedback!We’re delighted to hear that you enjoyed our prime location and found it so convenient for exploring the city and dining out. It’s also wonderful to know that our check-in and check-out process was smooth and efficient.We’re especially pleased that you enjoyed our complimentary afternoon ice cream — a little treat we love offering our guests! We hope it made your stay even sweeter.We greatly appreciate your recommendation and hope to welcome you again very soon.Warm regards,Fabrice Benier,Guest Relations Manager
酒店回复: Dear Cololo,Thank you very much for sharing your recent experience with us.While we are pleased to read that you appreciated our central location, we regret that several aspects of your stay did not meet your expectations.Please allow us to clarify that in addition to the in-room coffee machine, we are happy to provide a separate kettle upon request – our team is always available to ensure you have the amenities you need for a comfortable stay. Similarly, shower mats are also available upon request for added safety, and we will certainly remind our housekeeping team to offer them proactively where necessary.Regarding the water pressure in the shower, this is part of our broader environmental commitment to reduce water consumption in line with sustainable hospitality practices. We understand that preferences may vary, and we thank you for your understanding in this matter.Finally, we are sorry to hear that our breakfast selection did not meet your expectations. Guest satisfaction is our top priority, and we would be truly grateful for any suggestions you might have on how we could improve this part of the experience for future stays.We thank you once again for your valuable feedback, and we sincerely hope to have the opportunity to better serve you during a future visit to Paris.Warm regards,Fabrice Benier,Guest Relations Manager
酒店回复: Dear Guest,Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We are delighted to read that you enjoyed our central location, the cleanliness and service efficiency, as well as the sense of security within the hotel. It is wonderful to know that you would choose to stay with us again on your next visit to Paris.We have also taken good note of your comments regarding the water pressure, sofa bed comfort, and soundproofing. Please be assured that we continuously strive to improve the comfort of our rooms, and your observations are very valuable to us as we proceed with our renovation programme.We truly hope to have the pleasure of welcoming you back soon for an even more enjoyable stay.Kind regards,Fabrice Benier,Guest Relations Manager
房间很大离机场快线和地铁站几步之遥
酒店早餐很棒种类很多
服务员很热心早到也安排入住没有额外收钱💰
延迟退房也是，强烈推荐
Especially, Carine is so nice and help me to buy TICKETS, Alothough,She is so busying on that day,really appreciate🌹
酒店的服务还可以，早餐种类也比较丰富，餐厅的陈设比较有特点，酒店的位置非常的优越，可以步行至巴黎圣母院，而且周边的商店购物非常方便，距离地铁站也很近，是家庭出行的不错选择
选这个酒店，主要是交通便利，就在地铁站边上。房间设施一般。我们定的三人间，有一个床就是沙发床拉开的，尽管我们也是提前就知道是沙发床，但和预期中略有差异，因为从床的功能来说，它太软了，估计腰不好的睡不了。其实它的软度还真的是一张沙发。但因为事先我们知道的，所以也无话可说。总体来说，结合价格，性价比不高，我们太执着于住一区了（为了考虑安全问题），其实到了巴黎才知道，选别的区可能有性价比更好的选择。然后结账时，收了70多欧的城市税，还真的不便宜，可能巴黎大都市，城市税应该定的比较高吧。
非常完美的一次预定，我会推荐给去巴黎的朋友。酒店位置非常好，就在夏特雷大堂站出口几步的位置，这个站是巴黎乃至世界有名的枢纽站，无论从机场过来还是去迪士尼、凡尔赛这种远程都可以直达不换车，近处的老佛爷百货、蒙马特高地还有凯旋门或者坐跨国火车去火车站都可以地铁，卢浮宫走路六七百米，再往前就是奥赛，巴黎圣母院也就1公里，简直就是初到巴黎的旅游者最佳落脚点。酒店服务也非常好，我们早班机9点就到酒店了，在我们没有提出的情况下，主动帮我们查看是否有房间可以入住，再没有的情况下还给我们解释，帮我们寄存行李，后来我们周边转了转，也是12点前就入住了，非常人性化。周边餐饮的品质也不错，美中不足，房间不大，我选的一大床和一沙发床的房型，放两个箱子是勉强塞下
就在地铁站的边上，这个地铁站是个大站，站内有一个大型商业综合体，旅行忘带了什么东西完全不用担心，几乎全都能就近买到，附近中西餐都有，晚上人流依旧比较高，走在路上也比较有安全感。很多景点包括卢浮宫都是步行可达（步行半小时以内）。唯一不足是近期在装修，工作日的白天据说有噪音，但我没有太大的印象，只是外立面有脚手架，酒店门头不太明显。
位置很好，服务也不错。但酒店在施工，噪音很大，窗户都被挡住了，感觉很压抑。我觉得这种情况下，应该提供折扣或者赠送早餐作为补偿。
位置非常好，就在购物中心旁边，周围有很多商店。不过酒店目前正在翻修。
酒店位置好，出行、餐饮都非常方便，去巴黎市区各个景点步行都可以到，非常推荐入住。酒店入住、退房速度也快，每天下午还有免费的冰激凌🍦，味道好极了，本来想吃楼下的哈根达斯，也可以免了。
除了交通便利之外，其余没有可以推荐的地方。3个地方不太满意：1）淋浴时水很小，没有地垫很容易滑倒。2）房间里的咖啡机和热水机是一体的，热水喝出咖啡渣的味道不稀奇！3） 酒店早餐食材不新鲜，面包不是当天的，品种少也很难吃，别说中国胃了，连老外们都说不好吃。但是，为了一天的满满行程，还是要吃下去一些早餐补充能量。总之，四星级又是这个黄金交通枢纽地段，就这样吧。下次再换个其他的地方试试。
优点：位置好。楼下就是地铁，周围很多商场，步行10分钟就是卢浮宫，附近面条馄饨都有。服务好。打扫卫生及时，毛巾每天更换，要加一床被子，响应很快。安全性不错。电梯刷卡上楼，往来住客看起来素质还行。
缺点：洗澡水小，可能因为酒店年头久了。沙发床窄小。隔音一般。
总之下次再去巴黎我还愿意住这里。