酒店回复: Dear Guest,thank you very much for your wonderful review and for taking the time to share your experience with us.We are delighted to hear that you enjoyed your stay in Vienna and had such a positive experience at our hotel. It's great to know that you appreciated our convenient location, the cleanliness and comfort of your room, as well as the quiet atmosphere and sound insulation. We’re especially pleased to hear that our team’s service and English communication met your expectations, and that you enjoyed the variety and quality of our breakfast — we agree, nothing beats fresh Austrian bread and coffee in the morning!Your kind words are truly motivating for our entire team and confirm that we are on the right path. We would be very happy to welcome you again on your next visit to Vienna.Warm regards from ViennaYour Team ibis Wien Mariahilf
酒店回复: Dear Guests,I am truly sorry to hear about your experience and deeply regret the distress this situation has caused you. Please be assured that I take such incidents extremely seriously.This was an exceptional and very unfortunate case. As part of the internal investigation, I reviewed the electronic door lock system, and no unusual entries to the room were recorded during the time in question.I also personally spoke with our housekeeping team. I have full trust in our staff, and there was no indication or evidence suggesting any involvement on their part.Unfortunately, I did not receive any email regarding this matter. Please feel free to contact me directly. I am happy to assist you further and remain fully available to support the police investigation with any information required.Once again, I sincerely apologize and remain at your disposal.Kind regards,Cedric Schiller
非常棒！
1，因为自驾，所以特地选择了一个方便停车的酒店，房子后门就是停车位。不用拎着箱子走进内城，和老板聊天他还特地强调有车位哦，很方便。提那好可以问老板借个自行车进城。但其实走过去也不远。
2，房间很干净，装修风格现代感强。水压超级大，洗澡很爽。
3，老板很nice。
OK 这个旅馆满意的 给一个好评哦 满意的 OK
不是第一次来了 对比几家旅馆后做的选择
有时价格便宜 有时价格比较高
地理位置绝佳，价格也很实惠。员工非常棒☺️ 建议房间里能加个小冰箱，还有就是那种塑料房卡老是消磁，希望能改进一下😁
酒店很漂亮，前台服务非常专业。
这次到维也纳旅游，入住了这家酒店，整体体验非常不错。酒店地理位置优越，靠近地铁站/电车站，去市中心或景点（如美泉宫、史蒂芬大教堂）都非常方便。
房间干净整洁，空间虽然不算大，但布局合理，床铺舒适，隔音也不错，晚上休息很安静。服务人员热情专业，前台可以用英语流利沟通，还帮忙推荐了本地不错的餐厅。
早餐种类丰富，新鲜可口，面包和咖啡特别棒，很有奥地利特色。酒店整体环境安静安全，非常适合游客或者商务出行。
酒店位置很好，员工也很友善。
不过有几点小问题：房间里没有保险箱和冰箱。Wi-Fi是免费的，但没有密码，而且信号有点弱。另外，我入住期间浴室下水道清理得不干净，被头发堵住了。
总的来说，还是一次舒适愉快的住宿体验。
这家酒店员工偷东西！！一定要狠狠避雷！！入住第二天我们出门玩，把大额现金留在了房间里（放在书包隔层里面的小钱包）晚上回来就全都不见了，整整250欧都没有了。去找前台看监控，结果被告知他们走廊里没有任何监控设施。只能报警，并找来当天打扫房间的人对峙。但是没有监控就没有任何证据，警察也只是走个流程开个回执就没有后续了。酒店经理当时不在，后来我们给他发邮件也一直没有得到任何回复。总体来说体验非常非常差，一点都不推荐！！
ps：没有说其他宜必思不好的意思，单看这家简直糟透了。
总的来说，我们在这家酒店度过了一段愉快的时光。唯一美中不足的是没有水壶和USB充电口。我们对维也纳的体验非常好，会永远珍藏这份回忆。
这家连锁酒店非常好。特别是维也纳的这家酒店。
工作人员细心周到，为我们详细介绍了酒店服务，并提供了帮助。地理位置优越，交通便利。
房间虽然不大，但很舒适，床也很舒服。空调效果很好，可以自行调节。
住了两天早餐都一样，但选择丰富，品质上乘，所有食物都很新鲜。
一切都很满意！
一切都很好，包括无线网络。城市景观也很棒。但我们没能用上热水。建议提前准备好食物和水。