酒店回复: Greetings,Thank you for sharing your wonderful experience at our hotel. We are delighted to hear that you found our location convenient and our services warm and comfortable.We look forward to welcoming you back to the Novotel Sydney Darling Harbour and if there's anything we can do to make it special please let us know!Warm Regards,Andrew AustenGuest Experience ManagerNovotel Sydney on Darling Harbour
酒店回复: Greetings,Thank you for taking the time to share your feedback. I regret to learn about your experience with the room size and service delays. We strive to provide a welcoming environment for all our guests and will reflect on your comments as part of our ongoing improvement efforts.If there's anything we can do to assist post stay please let us know. Warm Regards,Andrew AustenGuest Experience ManagerNovotel Sydney on Darling Harbour
酒店回复: Greetings,Thank you for your positive feedback regarding our service and facilities. It is wonderful to hear that you enjoyed your suite and the views. We appreciate your comments about the amenities provided and will take them into consideration for future improvements.if there's anything we can do to welcome you back for a 10/10 stay please let us know! Warm Regards,Andrew AustenGuest Experience ManagerNovotel Sydney on Darling Harbour
5.0分
高级两张双人床房
家庭亲子
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3达令港C位!诺富特这波海景+便利双封神
📍地址:100 Murray Street, Darling Harbour, Sydney NSW 2000
酒店回复: Greetings,Thank you for your kind words regarding your recent stay with us. We are delighted that you enjoyed our prime location, comfortable accommodations, and the dining highlights at The Ternary!Your detailed feedback is highly appreciated for future guests as we relish the thorough review.The only amendment I would make to your great review is that our toiletries are provided complimentary to guests as needed during your stay.Thank you again and we very much look forward to welcoming you back to the Novotel Sydney Darling Harbour. Warm Regards,Andrew AustenGuest Experience ManagerNovotel Sydney on Darling Harbour
酒店回复: Greetings,Thank you for your kind feedback regarding your recent stay. We appreciate your understanding regarding the age of our facilities and are pleased to hear that you found our staff to be welcoming and attentive. We look forward to welcoming you back to the Novotel Sydney Darling Harbour and if there's anything we can do to make it special please let us know!Warm Regards,Andrew AustenGuest Experience ManagerNovotel Sydney on Darling Harbour
4.0分
高级两张双人床房
家庭亲子
早餐可以,环境好,近港口,近fish market。
没有做过公交和地铁,不知道近否,我们出行要么去码头坐船,要么打车,要么步行。
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酒店回复: Greetings,Thank you for your positive feedback regarding our breakfast, environment, and convenient location near the harbor and fish market. We are delighted you enjoyed your stay and found our amenities satisfactory. We hope to welcome you back in the future.Warm Regards,Andrew AustenGuest Experience ManagerNovotel Sydney on Darling Harbour
酒店回复: Thank you for taking the time to share your detailed feedback. I am sorry to hear that your stay did not meet your expectations and appreciate the opportunity to respond.We regret that the view from your room was disappointing due to nearby construction and road noise. While construction activity is outside of our control, we understand how this can affect the overall experience. We aim to represent our rooms as accurately as possible and appreciate you highlighting this concern.Regarding the room amenities, I am sorry if this was unclear. Certain items such as toothbrushes, toothpaste, and slippers are available upon request rather than placed in-room by default. We acknowledge, however, that this may not have been clearly communicated and will review how this information is presented to guests.With respect to the surrounding area, we understand that convenience, dining options, and accessibility are important factors when choosing accommodation. While parking rates and nearby amenities are consistent with the local area, we appreciate your perspective and understand how this may have impacted your stay.Overall, we regret that your experience did not reflect the value you expected, and we sincerely thank you for sharing your honest feedback. Kind regards,Veronika Operations ManagerNovotel Sydney on Darling Harbour
酒店回复: Greetings Gogo,Thank you for sharing your feedback with us. We're truly sorry to hear that your room did not meet expectations and that several amenities were not functioning as they should. While we’re pleased you enjoyed our central location and proximity to Chinatown’s vibrant dining scene, we understand that room quality plays a key role in your overall experience. Please know that our team is always available to assist - whether it’s replacing a faulty appliance, adjusting room features, or offering alternative solutions. We’re always here to assist should you need during your stay! Your comments have been shared with our maintenance and housekeeping teams for review, and we appreciate your input as we continue to improve.Warm regards,Andrew AustenGuest Experience ManagerNovotel Sydney on Darling Harbour
酒店回复: Greetings Kongguyoulan,Thank you for sharing your concerns regarding your recent stay. We recognise the importance of comfort and appreciate your feedback on the facilities and noise levels. If ever during your stay you need assistance moving rooms or are uncomfortable, please don't hesitate to let our staff know as we'll do our best to mitigate any frustrations you may have. I shall pass back your feedback to the housekeeping team as we use feedback like yours to improve the guest experience at the Novotel. Warm Regards,Andrew AustenGuest Experience ManagerNovotel Sydney on Darling Harbour
在悉尼住进了理想中的酒店。白天碧海蓝天,夜晚灯火温柔。床品舒服,服务温暖,便利与惬意兼得,步行5分钟就能到达Darling Harbour,步行10分钟到达Fish Market。酒店位置闹中取静,让旅途多了一份安心与治愈。
商旅出差 房间小 外面是施工工地 设施服务对标国内2元酒店 比如忘记带房卡 排队半个小时 印度前台对亚洲客人傲慢无礼 不耐烦溢于言表 重新录房卡只需要两分钟 印度前台对后面的白人点头哈腰满脸笑容道歉 这两分钟让您久等了。想给幸福生活添堵心 任意澳洲酒店满足你
服务人员热情,我们早班机到达,从Convention轻轨站下车后经停车场走过来大概500米,寄存行李后去达令港、海德公园、圣玛利教堂转了一圈,午餐后回到酒店将近1点,给提前1小时check in入住,且升级为套房,view非常好,2卧2客3卫,浴缸、封闭淋浴间,有拖鞋、洗漱物品,但不提供饮用水。早餐还行,屋顶泳池不大,大概10-12米长,4米宽,但挺深,1.8米深,没什么人游
3达令港C位!诺富特这波海景+便利双封神
📍地址:100 Murray Street, Darling Harbour, Sydney NSW 2000
✨出行类型:亲子/情侣/商务皆可,本次带娃出游超省心
✅地理位置满分:出门就是达令港,步行2分钟到轻轨Convention站;到悉尼歌剧院、海港大桥打车/渡轮超方便;楼下就是SEA LIFE水族馆、海事博物馆,带娃不用折腾。
✅房间舒适+景观在线:预订的达令港景观房,落地窗看日落绝美;床铺软硬适中,Wi-Fi稳定,亲子家庭房空间够大;每日清洁及时,卫浴热水足。
✅餐饮亮点:The Ternary餐厅的早餐很丰富,有粥有面适合中国胃;晚餐的澳洲牛排配红酒,窗边能直接看港湾夜景;露天吧台傍晚小酌超惬意。
✅服务贴心:前台会主动提供中文地图、推荐游玩路线;行李寄存免费,退房可延迟到下午2点(提前沟通)。
❌小小不足:基础洗漱用品(牙刷、牙膏)需付费/自带;停车费偏高,建议选公共交通。
🌟总结&推荐:来悉尼住达令港,这家诺富特闭眼订!性价比、位置、景观都没得挑,下次来悉尼还住这!
高清配图(可直接保存下载,均为无水印)
配图&发布小提示
1. 图片顺序建议:酒店外观→房间海景→餐厅→露天吧台→周边达令港;
2. 携程发布时,标题用我给的,正文分段复制,配图按顺序上传,更容易被推荐;
3. 想省钱的话,提前在官网/携程囤含早餐的套餐,比到店单买划算。
酒店有些年头了,设施比较陈旧,但是还算干净。前台很有耐心态度很好,见到是中国客人祝我们新年快乐,还送给小孩子小礼物。酒店离Pyrmont码头和唐人街很近,离市中心也不远,出行方便
早餐可以,环境好,近港口,近fish market。
没有做过公交和地铁,不知道近否,我们出行要么去码头坐船,要么打车,要么步行。
房间在6楼,景观和宣传的图片差别比较大,窗外有一个正在建的大厦,挡住了大部分风景。楼下是一条公路,会比较吵,风景没有在预期内,会比较失望。
房间里面什么配套的东西都没有,包括牙膏牙刷拖鞋,只有一些咖啡包➕茶包。
床垫的话太软,睡到5点半腰痛醒,最后抽掉了夹层的床垫才勉强睡着。
房间里面比较潮湿,不能开窗,不通风,空调的声音比较吵,感觉呼吸方面不是很友好。
楼下只有一个便利店,东西很贵,吃的东西最近也要500米左右。走到唐人街要大概15分钟,穿过一个铁路,比较麻烦。
停车的话一天65刀,没有优惠(应该大部分酒店都是这样)
总的来说,体验比较差,不值这个价钱。
在行政大床房住了两晚,房间正对着达令港。房间宽敞干净。海港景色很美——如果能在那里看周六晚上的达令港无人机表演(我住的时候取代了烟花表演)会很棒(尽管我是在其他地方看的)。
淋浴喷头水量够用,但如果水压能再大点会更好。
自助早餐选择很多,总体来说味道不错。
他们的服务给我留下了深刻印象——一天深夜,我打电话给前台,不知道如何存放一个大的冷藏物品(房间冰箱放不下),他们主动从我们房间取走并帮我冷藏。工作人员积极主动地解决了我的问题。
对房间非常不满意,电吹风是坏的,窗帘透光性太强,百叶窗拉不下来。酒店和其设施都太老了。
优点是位置还是不错的,去China town觅食非常近,坐落在市中心内。
设施很陈旧,位置还算不错,但楼下有轨道列车经过,坐在房间都能感受到震动,喜好安静的绝对不能选这里,随时随地的震动和老空调的轰鸣声。设施很老很旧,三明治被子,估计螨虫满天飞,身上起各种小疙瘩,房间玻璃窗是固定的,无法开窗通风哦了,只能任整夜忍受空调器的轰鸣