酒店回复: Dear Mr. Yueshi xin qing,Thank you very much for your excellent feedback!We are delighted that you enjoyed your stay. It is also wonderful to hear that you appreciated the turndown amenities, the spacious room, and the high-quality.We look forward to welcoming you back for another memorable stay in Vienna.Best regards,MelanieFront Office Agent
酒店回复: Dear Guest,Thank you very much for your wonderful feedback and the fantastic rating. We are delighted that you enjoyed the artistic atmosphere of our hotel, the comfort of your room, and especially our convenient location near Vienna’s most beautiful sights.It is great to hear that getting around the city was so easy and enjoyable for you.We truly appreciate your kind words and hope to welcome you back again soon.Warm regards,Melanie HuberFront Office Agent
酒店回复: Dear Guest,Thank you very much for your wonderful feedback! We’re delighted to hear that you enjoyed your stay with us, especially our convenient location, spacious rooms, and breakfast selection. It’s great to know you appreciated the artistic design of our lobby as well. We hope to have the pleasure of welcoming you back on your next visit to Vienna!Kind regards,Melanie HuberFront Office Agent
酒店回复: Dear esteemed Guest,Thank you so much for your wonderful review!We are thrilled to hear that you enjoyed your stay with us. It is also a pleasure to know that our professional team and thoughtful services made your stay even more comfortable.We look forward to welcoming you back on your next visit to Vienna!Best regards,MelanieFront Office Agent
酒店回复: Dear Guest,Thank you very much for sharing your feedback! We’re happy to hear that our location was convenient for your visit to the Musikverein and that you had a pleasant stay.Regarding the breakfast, the price reflects the quality and variety we offer — it’s an all-you-can-enjoy buffet with a wide selection of hot and cold dishes, freshly prepared options, and barista-made coffee. We would love for you to experience it during your next visit.Kind regards,Melanie HuberFront Office Agent
酒店回复: Dear esteemed Guest,Thank you very much for your detailed feedback!We are delighted to hear that you enjoyed our convenient location, well-maintained facilities, and attentive service.We also appreciate your suggestion regarding breakfast variety and will take it into consideration as we continue to improve our offerings.We hope to welcome you back for another enjoyable stay in Vienna.Best regards,MelanieFront Office Agent
酒店回复: Dear esteemed Guest,Thank you for your feedback. We are sorry to hear that your stay did not fully meet your expectations and appreciate you taking the time to share your thoughts.Regarding the fix €100 deposit, please note that this is a standard procedure in many hotels. It serves as a security for any incidental expenses and is fully refundable after check-out. The processing time for refunds depends on your bank and does not usually take longer than a couple of days.We still regret any inconvenience this may have caused and hope to offer you a smoother experience in the future.Sincerely,Apostolos Tsiantis Quality & Sustainability Manager
酒店回复: Dear Mr. Ouba,Thank you very much for your great review!We're glad you enjoyed the convenient location, as well as the complimentary early check-in with the membership. It's lovely to hear that our front desk team made a positive impression! We appreciate your note about the garage entrance, we'll keep working to improve every detail. We hope to welcome you again soon!Kind regards,MelanieFront Office Agent
酒店回复: Dear esteemed Guest,Thank you very much for your kind feedback and the perfect rating!We are delighted that you enjoyed your stay with us and appreciated both our location and the thoughtful touches in the room. It is wonderful to hear you felt comfortable and well taken care of. We hope to welcome you again on your next visit to Vienna!Sincerely,Apostolos Tsiantis Quality & Sustainability Manager
酒店地理位置不错，前台非常友善，很有法式风格。夜床礼物丰富，面积在欧洲酒店里算大了，洗漱备品是欧舒丹，胶囊咖啡机是最新一代
酒店很艺术，房间也不错👍卫生和设施齐全…关键酒店的地理位置很喜欢，距离金色大厅、卡尔教堂和美景宫步行都不到10分钟，去中央火车站坐有轨电车几站就到，为出行游玩提供了便捷…喜欢
酒店住了5晚，非常值得推荐，位置就在中心边上，基本上可以步行去中心内各景点。房间比较大、设施新而舒服，早餐丰盛，还有稀粥和卤蛋，大堂装饰有艺术风，与维也纳的城市气质相符。
房间设计现代时尚，清洁，地段好，去美景宫、美泉宫，博物馆区，市中心都很方便。早餐精致可口，工作人员非常有职业素养。行李可以寄存至第二天，贴心。下次到维也纳，还会选择这里！
还可以的酒店。 到维也纳当天去金色大厅，方便休息订的。 早饭感觉挺贵就没有加 但自己去cafe吃也差不多二十几欧。
房间有点小，其他都挺好的，备品是欧舒丹，还赠送了minibar虽然完全没用上😂附近坐电车比较方便，没坐过地铁
在维也纳5天4晚都预定的这家酒店，因为离金色大厅，美景宫挺近，出行方便。
酒店设施维护不错，服务周到，早餐咖啡不错，但是每天早餐都一模一样，建议可以适当变化。
隔音真的很差，是我这次15天行程7家酒店中最差的隔音。早餐比较丰盛，但是价格也摆在那里。味道中规中矩，每天没有变化。床单有小毛絮，不算毫无瑕疵。整体偏暗，感觉这个价格不太值得。而且很离谱，唯一一家要收预付款的。就是我把房费全交过了以后，到点要给50欧一晚的预付款，两晚就是100欧，以防你要消费酒吧或者其他先给你欲刷。重点退钱要7或者40天不等。这个华人礼遇酒店礼得非常独特
房间不大，但是位置真不错，离金色大厅和商业街很近。自驾地下停车免费。中午12点入住，免费入会就可提前入住不用额外付费，前台服务热情周到。地库出入口很窄，有点考验。总体很推荐。
欧洲之旅住的性价比最高的酒店了。很干净并且有夜床服务（正经版），赠欧舒丹护手霜、睡眠喷雾、巧克力、眼罩、耳塞、菊花茶包。离着金色大厅步行可达。距离所有的景点，除了美泉宫和美景宫，其他都可步行。打车10欧以内。