酒店回复: Dear Guest,Thank you for choosing to stay with us.I apologize for responding in English, as I am unable to reply in your language.It is wonderful to hear you had such an enjoyable visit with us.Our team at JUNCO takes great pride in crafting memorable dining experiences, and I’m delighted their attentive service and the quality of our dishes impressed you. We strive to create a welcoming atmosphere perfect for all occasions, whether casual meals or special gatherings.I hope to welcome you back soon.Best wishes,Bram Maes, General Manager Novotel Luxembourg Kirchberg

酒店回复: Dear Jewel,Thank you very much for sharing your feedback regarding your recent visit to Novotel Luxembourg Kirchberg.I am sorry that I am unable to respond to you in Chinese and must use English for this reply.It is truly encouraging for the team to hear you had a pleasant stay. I am delighted you found our staff helpful and that your room provided a comfortable place to relax.It is equally wonderful to know our location, with its easy access to the city by tram, contributed to your experience. Your review motivates us, and I will be sure to congratulate our team for their efforts in welcoming you and making your stay enjoyable.I look forward to seeing you again.Kind regards,Bram Maes, General Manager Novotel Luxembourg Kirchberg

酒店回复: Dear Guest,Thank you for choosing to stay with us.Although I cannot communicate in your language I would like to respond to you and am therefore answering you in English. Please accept my apologies for any inconvenience.It is always motivating for us to hear that our efforts to provide comfortable accommodations and excellent service are noticed. I will make sure to pass your compliments to the entire team as encouragement.Our hotel is located in the heart of the Kirchberg area, with attractions like the MUDAM museum in close proximity. I hope this added extra convenience to your visit.I look forward to seeing you again.Kind regards,Bram Maes, General Manager Novotel Luxembourg Kirchberg

酒店回复: Dear Guest,Thank you for choosing to stay with us.I apologize for not being able to respond in Chinese, but I want to ensure your feedback is properly addressed.I am delighted that you had such a pleasant stay at Novotel Luxembourg Kirchberg.Your appreciation of our strategic position between the airport and city center is wonderful to hear. The modern business district setting, with its impressive architecture and excellent tram connectivity via the T1 line, offers our guests convenient access to key destinations.Regarding the shopping center's operating hours, I understand your observation about the early closing time. Our front desk team is always happy to recommend alternative dining and shopping options in the vicinity.I hope to welcome you back to Novotel Luxembourg Kirchberg in the future.Kind regards.Bram Maes, General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg

酒店回复: Dear Guest,Thank you for taking the time to share your feedback following your stay at the Novotel Luxembourg Kirchberg.I apologize that I cannot respond in Chinese, but I wanted to personally address your comments.I am delighted to hear that you appreciated the variety of our breakfast offerings and the interactive self-service approach. It is wonderful that you found the children's breakfast area enjoyable with its selection of treats.However, I am sincerely sorry that some aspects of your stay did not meet your expectations. Our parking facilities are shared with neighboring properties, and during winter months, we ensure the underground areas are treated with salt when weather conditions require it. Our team is always available to assist guests with any concerns during their stay.Nonetheless, I am pleased that you found our breakfast buffet well-stocked and that the family-friendly amenities added to your experience.I would love to welcome you back on a future occasion.Sincerely,Bram Maes, General Manager Novotel Luxembourg Kirchberg

酒店回复: Dear Guest,Thank you for taking the time to share your feedback regarding your stay.I apologize for not being able to respond in Chinese, but I want to ensure your comments are properly addressed.I am delighted that you appreciated the sophisticated ambiance of our establishment. The modern amenities and refined atmosphere reflect our commitment to providing a premium experience.Regarding the initial confusion between hotels, I sincerely apologize for any inconvenience this may have caused.Finally, I am particularly pleased that you found our complimentary water service convenient and that you are planning to return. Your trust means a great deal to us.I look forward to seeing you again.Kind regards,Bram Maes, General Manager Novotel Luxembourg Kirchberg

酒店回复: Dear 李孟,Thank you for taking the time to share your review with us.While I regret not being able to respond in Chinese, I want to express my gratitude for your feedback.It is wonderful to know that you consider us your preferred hotel in Luxembourg, and we deeply value your continued trust in our establishment.I look forward to seeing you again in the future.Kind regards,Bram Maes, General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg

酒店回复: 尊敬的宾客： 感谢您选择入住我们酒店。 很抱歉无法用芬兰语回复。不过，看到您在诺富特卢森堡基希贝格酒店度过了如此美好的时光，我感到非常高兴。 我很高兴您觉得我们酒店维护良好，一尘不染。您对我们早餐用餐体验的赞赏让我感到温暖，我一定会将您的赞美转达给我们的烹饪团队。 期待您的再次光临。 祝一切顺利！ 布拉姆·梅斯，诺富特卢森堡基希贝格酒店总经理

酒店回复: Dear Guest,Thank you for completing our satisfaction survey following your stay.I apologize for not being able to respond in Chinese, but I want to assure you that we value your feedback greatly.I am delighted that you found our establishment to be a must-visit hotel in Luxembourg and appreciate your comments about our competitive rates.I hope you had the chance to experience our newly opened JUNCO restaurant during your stay.I hope to welcome you back to Novotel Luxembourg Kirchberg in the future.Kind regards.Bram Maes, General Manager Novotel Luxembourg Kirchberg