酒店回复: Dear Tony Lao,Thank you very much for taking the time to share your outstanding 10/10 review. We’re delighted to know that you enjoyed your stay and appreciated the cleanliness, comfort, and overall atmosphere of our hotel. It’s wonderful to hear that the view of the Burj Khalifa, even from a distance, added something special to your experience.We’re also glad that our lobby space, reading area, and bar provided a relaxing environment during your visit. Your comments mean a lot to us, and we truly appreciate your recognition of the standards we strive to uphold.Thank you once again for choosing to stay with us. We look forward to welcoming you back and making your next stay just as enjoyable.Best regards, Dynne Binua Director of Rooms Novotel World Trade Centre

酒店回复: Dear Valued Guest,Thank you for sharing your detailed feedback and for rating your stay 9/10. We are pleased to hear that you found our location convenient, the facilities new, and the rooms spacious.However, we regret that your experience did not fully meet your expectations. Please be assured that your comments have been shared with our relevant teams as part of our ongoing efforts to improve flexibility, clarity in room descriptions, and overall guest experience.We appreciate your understanding and hope to have the opportunity to welcome you back for an even smoother and more enjoyable stay in the future.Best regards,Dynne BinuaDirector of OperationsNovotel World Trade Centre

酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay. We are pleased to hear that you found our property clean, fresh, and hygienic, and that our team provided friendly and attentive service.We appreciate your comments regarding breakfast and are glad that you enjoyed your lunch, especially the steak, as well as our outdoor pool. Your observations help us identify areas for enhancement as we continually strive to provide an exceptional guest experience.It was a pleasure to host you, and we look forward to welcoming you back for another enjoyable stay. Best regards, Dynne BinuaDirector of RoomsNovotel World Trade Centre

酒店回复: Dear Valued Guest,Thank you for your perfect 10/10 rating and for sharing your wonderful feedback. We are delighted to hear that you found the room size comfortable, enjoyed the breakfast, and appreciated the excellent service. Your kind words mean a lot to our team, and we look forward to welcoming you back for another outstanding stay.Best regards,Dynne BinuaDirector of RoomsNovotel World Trade Centre

酒店回复: Dear Valued Guest,Thank you for sharing your feedback. We’re delighted to hear that our location was so convenient for your exhibition visit and that you appreciated the direct access to the exhibition hall. It’s wonderful to know that this added ease and comfort to your stay.We look forward to welcoming you back for any future visits, whether for business or leisure.Best regards, Dynne Binua Director of Rooms Novotel World Trade Centre

酒店回复: Dear Valued Guest,Thank you for your thoughtful review.We’re delighted to hear that you found our hotel to be the most convenient option for business stays near the Dubai International Exhibition Centre. Our prime location, modern rooms, and well-equipped facilities are designed to provide a seamless experience for our guests, and we’re glad to know it met your expectations.We look forward to welcoming you again for another comfortable and productive stay.Warm regards,Dynne BinuaDirector of Rooms

酒店回复: Dear valued guest,Thank you for sharing your positive experience. We’re delighted to hear that our hotel’s proximity to the exhibition centre and the exceptional buffet breakfast enhanced your stay. It’s wonderful to know you found your room clean, comfortable, quiet, and safe. We look forward to welcoming you back whenever your travels bring you to Dubai. Best regards, Dynne Binua Director of Rooms Novotel World Trade Centre

酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback.We’re pleased to hear that you found our hotel well-suited for business trips. Your comments regarding security and the importance of identity verification before room card access are truly appreciated. Please rest assured that we take security very seriously, and no room key is issued without proper identification. Your feedback helps us identify areas where we can make further improvements.We look forward to welcoming you again in the future and providing you with an even more secure and seamless stay.Warm regards,Dynne BinuaDirector of Rooms