酒店回复: Dear Valued GuestBonjourThank you for taking the time of your day to share such a detailed and wonderful review. We are thrilled to hear that you enjoyed the unique location of Sofitel Cairo Nile El Gezirah, the panoramic views from your room, and the charming atmosphere of our lobby and breakfast area.It is especially gratifying to know that our convenient location, with easy access to Cairo’s main attractions, contributed to making your stay both comfortable and memorable.We look forward to welcoming you again in the very near future for another fantastic experience in the heart of Cairo at your "home away from home".Sincerely,Jasmin Sarah ArendtGuest Experience Manager
酒店回复: Dear Valued Guest,BonjourWe regret to learn that your stay did not fully meet your expectations, particularly regarding room facilities, outside noise levels, and the overall environment. We understand how disappointing this must have been and sincerely apologize for the inconvenience occurred.Regarding the room type, kindly be informed that our Front Office Team provided you with the booked Room category, as we regret to learn that it did not meet your expectations. We also continuously review our facilities and room offerings to provide accurate descriptions and better guest experiences.We appreciate your feedback and hope to have the opportunity to welcome you back for a more comfortable and seamless stay at Sofitel Cairo Nile El Gezirah.Sincerely,Jasmin Sarah ArendtGuest Experience Manager
4.7分
甄选房，两张单人床，部分尼罗河景观
家庭亲子
整体还不错，就是周边没有什么商店，一般出行都要打车出去，酒店员工很热情，房间也很干净
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酒店回复: Dear Valued GuestBonjourWe are delighted to know that you found our team friendly and the rooms clean, ensuring a comfortable stay at Sofitel Cairo Nile El Gezirah.We also appreciate your observation regarding nearby shopping options, while our island location offers a unique and serene setting on the Nile, taxis are a convenient way to explore the surrounding areas of Cairo, which we regret to learn that it did not meet your expectations.We look forward to welcoming you again in the very near future for another enjoyable stay at your "home away from home" in Cairo.Sincerely,Jasmin Sarah ArendtGuest Experience Manager
酒店回复: Dear Valued Guest,BonjourThank you for your kind words regarding your recent stay with us at Sofitel Cairo Nile El Gezirah. We are delighted to hear that you enjoyed our beautiful Nile River views and the breakfast experience. Your feedback motivates us to maintain our high standards.We will be looking forward to your next nearest stay to your "home away from home" in Cairo to create many more unforgettable memories with us.Sincerely,Jasmin Sarah ArendtGuest Experience Manager
酒店回复: Dear Valued Guest,BonjourThank you for your kind words about your recent stay. We are thrilled to hear that our location, cleanliness, and service exceeded your expectations. We look forward to welcoming you back in the very near future on your next visit to Cairo.Sincerely,Jasmin Sarah ArendtGuest Experience Manager
酒店回复: Dear Valued Guest,BonjourThank you for your positive feedback regarding your stay with us. We are delighted to hear you enjoyed the beautiful views and found value in the executive lounge upgrade. We appreciate your understanding regarding the wait times for outside transportation.Thank you for making Sofitel Cairo Nile El Gezirah your choice, the Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next nearest stay to your "home away from home" in Cairo.Sincerely,Jasmin Sarah ArendtGuest Experience Manager
酒店回复: Dear Valued Guest,BonjourThank you for your kind words regarding our location, facilities, and breakfast. We are thrilled to hear that your experience added a special touch to your stay in Cairo. We will be looking forward to your next nearest stay to your "home away from home" in Cairo to create many more unforgettable memories with us.Sincerely,Jasmin Sarah ArendtGuest Experience Manager
4.0分
部分尼罗河景精致套房
朋友出游
原文
翻译由AI提供
谢谢，TripAdvisor！🙏🏻
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酒店回复: 尊敬的宾客：
您好！
我们很高兴得知您最近在开罗尼罗河畔索菲特酒店的入住体验愉快。
我们非常荣幸有机会接待您，期待您下次光临，再次体验我们在开罗的“家外之家”。
此致，
Jasmin Sarah Arendt
宾客体验经理
酒店回复: Dear Valued Guest,BonjourWe're thrilled to hear you enjoyed our riverside location and the convenience of nearby attractions. It is always a great pleasure to receive such high ratings and great feedback from our distinguished Guests, which truly serves as a motivational factor for our heartists.We look forward to welcoming you back for another memorable stay to your "home away from home" in Cairo.Sincerely,Jasmin Sarah ArendtGuest Experience Manager
这是下飞机到的第一个酒店，印象服务十分好。会有服务员及时从接机车上搬运行李，还提早拿到了房卡入住休息。房间干净整洁，能看到热闹的尼罗河夜景。早餐丰盛美味，十分推荐！
这家酒店位于开罗尼罗河中间的小岛上，环境特别好。酒店整体很漂亮，尤其是大堂，充满北非风情。早餐区就在大堂旁边，紧邻尼罗河，酒店处在岛尖位置，能拥有180度河景，用餐时还能看到游船经过，氛围非常惬意。
我住在18层，房间视野开阔，可以俯瞰开罗夜景。交通也很方便，过桥就是解放广场和老埃及博物馆，打车很快就能到市区。
各方面体验都很棒，非常推荐，下次来开罗还会选择这里。
设施：如果按照国内同级别标准的话，很差，完全不要有任何的期待～
卫生：正常吧，开罗也就这样儿了
环境：很吵，而且房间不隔音，都有阳台，楼下的声音听的很清楚，大早上楼下进行宗教仪式的声音很吵。
服务：建议携程好好查查这个房型，和我买的房型我不觉得很匹配
你这么回复我就更生气了，携程官方已经回复我了，我定的房型是Full nile，就是尼罗河全景，这这这，我图一甚至是偏向尼罗河拍的，这是全景？
整体还不错，就是周边没有什么商店，一般出行都要打车出去，酒店员工很热情，房间也很干净
酒店有点年头了，但是维护的挺好，酒店就在尼罗河边，在酒店里就能独享尼罗河景观，早餐是亮点，可以坐在尼罗河边吃早餐看日出。
落地开罗，如果是自由行，选择这里相当完美。交通便利，饮食干净，风景也美。最最重要的是，作为出国新手村成员，酒店的服务人员教会了我们怎样换钱，用外卖软件，这是非常急需的技能。感激，如果再来开罗，还会选择这里。
酒店在尼罗河边，邻近开罗塔和博物馆。房间俯瞰尼罗河，行政酒廊远眺金字塔。房间不含早，付费升级了行政酒廊，挺值的。酒店入住率挺高，打车基本需要等待十几分钟。
冲着酒店的环境而来。无论是位置，设施，早餐，遇到问题的处理速度都非常满意。给开罗之行增添亮点。以后有机会一定再住！
谢谢，TripAdvisor！🙏🏻
住了两晚，酒店在使馆区，尼罗河边上，早餐的餐厅在一楼河边，可以欣赏尼罗河的风景。离老博物馆也不远，打车方便。