酒店回复: Dear Valued Guest,Thank you for taking the time to provide us with positive feedback.We hope to welcome you back for another great stay in the not too distant future.Kind Regards Jack WorkGeneral Manager Mercure Nadi
酒店回复: Dear Qingguanbuchixiangcai,Thank you for taking the time to share your feedback following your recent stay at Mercure Nadi. We are pleased to read that you appreciated the overall environment of the hotel and found the meal portions generous.At the same time, we are sincerely sorry to learn that you experienced discomfort during your stay. Please be assured that food safety and hygiene are matters we take extremely seriously. Our kitchen operations strictly follow established food safety protocols, including regulated storage temperatures, controlled preparation procedures, supplier quality checks, and regular hygiene audits in line with Accor brand standards and local health regulations.While it is difficult to determine the exact cause of any individual illness without medical confirmation, we understand how distressing such an experience can be particularly when it impacts your travel plans. We would have appreciated the opportunity to assist you during your stay, whether by arranging medical support, preparing light alternative meal options, or offering any immediate assistance to ensure your comfort.Your feedback has nonetheless been shared with our Executive Chef and Food & Beverage team for review as part of our continuous quality assurance processes. We remain committed to maintaining the highest standards of food handling and guest safety at all times.We truly value your patronage and hope that you will consider giving us another opportunity to welcome you back, where we can provide you with a seamless and enjoyable experience reflective of our usual standards.Kind RegardsJack WorkGeneral ManagerMercure Nadi
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback. We are sincerely sorry to learn that your experience did not meet your expectations and that you chose to depart earlier than planned. Please accept our apologies for the concerns you have raised regarding the breakfast environment, the air-conditioning system, and the overall comfort of your stay.We would like to assure you that cleanliness and maintenance standards are of utmost importance to us, and your comments have been shared with the relevant teams for immediate review and corrective action. With respect to your refund, please be assured that we take such commitments very seriously. If this matter remains unresolved, we kindly invite you to contact us directly with your reservation details so we may investigate promptly and ensure the appropriate follow-up is completed without delay.We regret that we were unable to provide you with the level of experience we strive to deliver and appreciate you bringing these matters to our attention.Kind RegardsJack WorkGeneral ManagerMercure Nadi
4.7分
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我喜欢这家酒店的干净、宽敞的房间和花园泳池。
这里很有度假的感觉，晚上还能欣赏满天繁星。
酒店位置很好，方便参加各种旅行团，附近商店也很多。
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酒店回复: 尊敬的宾客：
非常感谢您与我们分享您的宝贵反馈。
我们很高兴听到您喜欢我们酒店的整洁、宽敞的客房和花园泳池。很高兴您在入住期间感受到了度假村般的氛围，并在星空下放松身心。
我们也很高兴我们便利的地理位置让您可以轻松探索当地景点和附近的商店。您的满意是我们的首要任务，您的积极评价对我们的团队意义重大。
我们希望在不久的将来再次欢迎您再次入住，享受难忘的住宿体验。
此致
Jack Work
总经理
纳迪美居酒店
酒店回复: Dera Valued Guest,Thank you for taking the time to provide us with feedback.We hope you next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi
设施：很好
卫生：很干净
环境：十分优美
服务：很到位
hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
环境挺好，食物很大份，但是我入住第一天三餐都在酒店吃的，结果晚上拉肚子拉了一晚上，导致第二天的行程全泡汤了
酒店离机场大概15分钟车程，因为没有巴士，我们打的去的酒店。（只有黄色的出租车，花了20美元，感觉被宰了。）
酒店旁边有个小卖部，不知道是不是酒店自带的，不过走五分钟也有超市，地理位置我觉得挺方便的。
不过，酒店里没有电梯，房间感觉有点旧，住了两晚，虽然每天都整理了床铺，但毛巾却没有换。
阳台外面能看到庭院里的泳池，很有热带风情。如果只是把它当成一个住的地方，和其他度假酒店比起来，性价比还是挺高的。
酒店整体很干净。虽然泳池边蚊子很多，但房间里一只虫子都没有。除了淋浴，还有浴缸，这点我很喜欢。酒店还提供了从早到晚的行李寄存服务，帮了我大忙。
这是我从新西兰出发，在斐济中转，然后去美国。
然后在机场附近选择了这个酒店。
酒店附近就是有一个商场。他还有一个比较大的超市。
酒店没有接机服务是自己打车过去。
门口有很多车直接可以做选择。
但是在斐济的海关的时候一定要注意。
我的钱在托运行李的时候被偷了。
非常差，吃早餐全是苍蝇，空调无法调节大小和方向，只能开或者关，各种问题，差的实在无法继续住，订了多晚，住了一晚实在忍不了了，要求退剩下未住的答应好了要退，结果最后也不退。另外自己定了其他酒店赶紧离开，谁订谁后悔
我喜欢这家酒店的干净、宽敞的房间和花园泳池。
这里很有度假的感觉，晚上还能欣赏满天繁星。
酒店位置很好，方便参加各种旅行团，附近商店也很多。
我们全家人和一些朋友在纳迪美居酒店度过了一段愉快的时光！💛 服务很棒——工作人员，特别是前台接待员、客房服务员、餐厅服务员们，都热情友好，周到细致。酒店设施也不错，虽然可能没有五星级度假村那样齐全的设施，但这里的人和氛围绝对弥补了这一点。
我唯一的抱怨是床——我真希望它能再软一点，因为过去几天我睡得不太好。😅 可惜行程太满，我没来得及享受泳池，但它看起来真的很诱人！
总的来说，在斐济是一次愉快的体验。谢谢！🌺
工作人员非常礼貌友善。他们会妥善地帮您叫出租车，还会帮忙确认旅游团的接载信息，让人感到非常安心。
靠近机场跑道，会有飞机起降的声音。早上酒店前台可以帮忙约taxi去机场，一口价15斐济币。边上走路五分钟有一家大型超市，再走两三分钟有一家汉堡王。房间内 没有洗漱用品。